78 Pennsylvania Audi Service Centers

Was Very helpful and communicative. - ROGERS215

Was Very helpful and communicative. Work is well done. Availability of loaner cars is good.

Staff is very professional & service oriented. - NAGLE.S

Staff is very professional & service oriented. Lovely space. I’m so happy that I chose this dealership!

Great location and excellent service team. - BURGCA

Great location and excellent service team. They are customer centric and ensure that you are comfortable with every step of the service process.

Andre was wonderful to work with and kept me informed - ANITA.DIG

Andre was wonderful to work with and kept me informed every step of the way while my repair was being completed.

The service manager Josh has always been willing to help... - Jem18

The service manager Josh has always been willing to help his customers whenever he can within reason. This trip he heped me went above and beyond with a problem that I was having with my 3.0 tdi. Though it was considered to be out of warranty.

it took 2 days for the service center to get back to me. - Drivenscholar

it took 2 days for the service center to get back to me. I needed a repair that they said I could not use my insurance to pay for. I was told I'd have to pay almost 2k out of pocket then go to insurance to get reimbursed. No other Audi dealer does this. So, even though I bought my car here, I'll have to take my repair business to a different Audi. sad

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

Great people who go above and beyond to get u in the... - cherokee112376

Great people who go above and beyond to get u in the vehicle you want......it was my best car buying experience......was very very pleased

Nightmare-Horrible Service - Shazaam

Nightmare experience, horrible service-had my car in 4 times - they act as if they are doing you a favor. Worst experience ever. They won't give you a survey you aren't happy, that is how they keep all their awards.

I have never had the pleasure of buying a new vehicle... - menglert

I have never had the pleasure of buying a new vehicle from Cochran Audi due to cost of the A7, S7 and RS7, but the Service Department takes Stellar care of all 3 of the 7 Series fleet we own. Paul, Patrick and Mary Joe make every effort to accommodate my schedule and understand any concern I may have with either car. Mike E

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Pay a lot for your Audi and expect the service of a... - broken96vw

Pay a lot for your Audi and expect the service of a luxury brand? Not here. $65k car with 7500 miles on it. Rear parcel shelf B&O sub buzzing like a beehive. Drop it off to have that fixed and after 3.5 hours of felt tape repair it's still there. I call to get that fixed again along with a leaking water pump that is a known problem with these cars. I'm told they only give loaners if you bought from them. So I'm off to another dealer. This is the first I've heard where a brand new car from a luxury German brand will not give you a loaner if they need your car for a few days as "it's company policy at Ciocca to only give loaners for cars bought here." My Ford truck I bought in California and have never been denied a loaner. I bought my Honda in Johnstown and was given a loaner. My VW I bought in Tennessee and was given a loaner (at another dealership).

While I was not crazy about my salesperson who was new... - ldpodcast

While I was not crazy about my salesperson who was new and did not stay long, the service here has always been fantastic. They are polite, accommodating, kind, responsive- and I've been extremely happy with everything about them after the sale. If your audi needs service, these folks are great!

$190 for an oil change? Over $200 for a cabin air filter?... - Dave

$190 for an oil change? Over $200 for a cabin air filter? My fault for not asking.... but next time I'll ask. At a different place.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

Recently had an inspection and service done on my Audi... - mmcdermott

Recently had an inspection and service done on my Audi from 2015. Well above any expectations I had. Congrats. Lancaster Crew M. McDermott