2,584 Pennsylvania Kia/1000 Service Centers

3 hours for an oil change and inspection is a little - tjcurry33

3 hours for an oil change and inspection is a little much. When I was promised free inspections for buying there, there should be no fee but they still changed me. I called 4 different times and no one bothered calling back. Will not buy from you again!

After 20 years with the same service center, they refused - chris.luddeni

After 20 years with the same service center, they refused to inspect my car due to a check engine light—ironically caused by their clutch replacement a year or two prior. They couldn’t fix it, said it wouldn’t pass emissions, and left me stranded. Determined to solve the issue, I replaced a faulty sensor myself, but the check engine light persisted. I reached out to PennDOT and discovered their emissions waiver. When I presented it to the original garage, they were clueless about the waiver and still refused to inspect my vehicle. Frustrated, I decided to take my business elsewhere. I phoned multiple service centers, promising that the first one knowledgeable about the emissions waiver would earn my loyalty. Faulkner was my third call, and TJ immediately understood what I was referring to. Within two minutes, he won my trust and my business, and I’ve been loyal to Faulkner ever since. TJ and his team are honest, reliable, and never upsell or inflate costs, making them a rare gem in the industry. As the second owner of this car, I learned that the original owners had it serviced at Faulkner right after purchasing it new from another dealer. Since TJ and his team had been servicing the car from the very beginning and knew it inside and out, it only made sense for me to continue bringing it to Faulkner. Their knowledge and trustworthiness have kept me coming back, and I couldn’t be happier with their service. I am a proud and satisfied customer, and I HIGHLY recommend Faulkner!

I live 85 miles away, and it's worth the trip to buy here - dleiss33

I live 85 miles away, and it's worth the trip to buy here ! They take care of their customers

I purchased and had installed a remote starter by this - Dave M

I purchased and had installed a remote starter by this Hyundai dealer. I needed a new remote and it took them over an hour to program it! I was told the mechanic couldn't find something and then didn't know how to do it. Well, once that was done about a week later something was hanging down under the dash. I went back and it was the antena. They DIDN'T SECURE IT TO THE WOIRING HARNESS! Now 2 days later I try to use the remote start and it doesn't work at all! Oh and when I was there a coupe days ago this guy "SCOTT" instead of apologizing and "trying to show good customer service" for something that should NEVER have happened he argued, and taunted me the entire time I just wanted to get checked out and leave! He seemed like he wanted to provoke me into a physical confrontation! I would advise AVOIDING THIS PLACE AT ALL COSTS! The mechanics obivously aren't very well trained, their prices are OUTRAGOUS and Scott has absolutely ZERO customer service skills ! I will NEVER use this dealership and possibly NEVER buy or recommend Hyundai after this to anyone !

Charlene was outstanding Very pleasant and welcoming - Tmor2

Charlene was outstanding Very pleasant and welcoming Asset to your organization Well dressed and very professional

Great service department. - biltap

Great service department. They are very nice people to work with. Very professional, personable and knowledgeable.

I went in to get a low beam light replaced. - Borntowin52

I went in to get a low beam light replaced. It’s a 10 minute job. I was charged $55 for labor. I know dealers charge more but that’s ridiculous.

I have always had a pleasant experience with the service - Danny1367

I have always had a pleasant experience with the service advisors when I drop my vehicle off for service. Evonne is excellent!!!!

Best service in Philadelphia, it was a pleasure working - Robgam1234

Best service in Philadelphia, it was a pleasure working with Nick Giordano with my service issues

I've found them to be very honest and helpful. - MKinPA

I've found them to be very honest and helpful. Originally had a wonderful buying experience here. I had to fix a few minor things (hose routing/air intake incorrectly mounted) after my last service but that was still a great service experience. I drive out of town to come here just because I trust them a bit more than my local dealer.

Unresponsive and rude service department, IF you can find - merikan4now

Unresponsive and rude service department, IF you can find anyone to wait on you. Slow service, takes over twice as long as they estimate every time. Do yourself a favor and buy another brand of car if you live in that area.

Courteous, outstanding, and professional. - Sdepaul85

Courteous, outstanding, and professional. Very knowledgeable and patient. Kept me posted on progress of work.

Always love the work done at Faulkner! - austinfamily5

Always love the work done at Faulkner! Special shout out to Isaiah for always doing a fantastic job!!

Excellent service and thorough customer service with - Elbridgers

Excellent service and thorough customer service with quality workmanship while my vehicle was being serviced on this particular day.

They are very professional, thorough, friendly, and - Schmidt65

They are very professional, thorough, friendly, and timely. Aaron was especially cordial and had our car done in much less time than expected.

I took my truck to Laurel Ford knowing that I needed a - Dev

I took my truck to Laurel Ford knowing that I needed a recall on door locks needing performed but they went above and beyond while in the doors noticing extra little things needed performed for it to work better than before and they didn't charge me a dime for it. Thank you so much. I will definitely come back again for any service needs.

The services received was excellent and all the staff - betunski

The services received was excellent and all the staff members were also great as per usual.

The service team is awesome Always go above and beyond - Garybuss2

The service team is awesome Always go above and beyond to ensure customer satisfaction Jim is the best. Deserves a raise

My experience was one of excellence, service was - jstrawn0820

My experience was one of excellence, service was awesome, the young man who greeted me as I entered your service area, truly professional in every way. Because of this experience, I will definitely come back later this summer to purchase my next vehicle.

Our service advisor was very profesional. - David Fernandez

Our service advisor was very profesional. Great comminication i was updated every step of the way till my service was completed. Thank you

I took my car Buchanan because it was close but to find - Jan

I took my car Buchanan because it was close but to find out it was the beast great customer service and fast service

I have always brought my car to Conicelli for its service - mqselzer

I have always brought my car to Conicelli for its service and been 100% SATISFIED with all aspects of the service process.

Went for my 1st oil change there. - -

Went for my 1st oil change there.. 7 hrs later there was oil all over my engine bay of my new car. Took it back for them to correct but wont take ownership of it being their fault. Don’t go here.

Friendly, efficient staff and service. - Jellyqueen

Friendly, efficient staff and service. Everyone willing to help even if they weren't the salesperson.

All the staff in the service department were very helpful - sjn2u2

All the staff in the service department were very helpful and kind. I was given excellent service.

Very nice staff, handled my car with care and in a timely - isabellepeagler15

Very nice staff, handled my car with care and in a timely manner. Vehicle runs great and they are always successful in fixing whatever I need done to my vehicle.

Everything went smoothly with my inspection, emissions - rficca

Everything went smoothly with my inspection, emissions and oil change. I was very pleased as usual with my service. Thank you.

My 5 star is for Morgan, herself! - Ashleymonaco718

My 5 star is for Morgan, herself! I was at the dealership for 2 hours today. The entire time, she was running around busting her behind helping EVERYONE, including her fellow associates. She takes pride in the service she is providing to her customers!! Thanks for all of your help today, Morgan!! You are great!!

I love going there always helpful and the ladies are - Summersjermaine

I love going there always helpful and the ladies are amazing and helpful and Patrick too lol I hope things don't change with the new owners because they a great team there

Rich and Chris were wonderful to speak to. - Capersaud116

Rich and Chris were wonderful to speak to. I was very anxious about my vehicle and they put me at ease. They explained everything to me and was able to fix the problem in less than an hour. Will be going back in the future.