8 Rhode Island Ford Service Centers

Subject: refund: - patricia3129patricia@aol.com

Subject: refund: Ed Nardolillo was very helpful as Ford Motor Company was giving both of us the run around with The Customer Satisfaction Program pertaining to a reimbursement check. Ed got right on it, and I am expecting the check in the mail asap. Much appreciation given to Ed for all his work on this and a big Thank you, Patricia.

John did an outstanding job meeting my emergency service - Jerry Orndorff

John did an outstanding job meeting my emergency service requirements. He is a true professional who genuinely cares about his customers. He is one of the main reasons I continue to be a happy Flood customer.

My truck was out of commission due to corroded brake - Marty

My truck was out of commission due to corroded brake lines. I spoke with Cole in the parts department on a Friday who advised there was just one part left available in the country. I was pleased to receive a call from Cole the next morning advising he had received the part required. Thanks Cole!