10 Rhode Island Jeep Service Centers

Never an issue, the service is quick and done right. - kadino29

Never an issue, the service is quick and done right. Polite and friendly always. Easy appointment scheduling.

The employees at Elmwood truly care about your - willmcmillen

The employees at Elmwood truly care about your satisfaction. While waiting for my vehicle to be serviced, Josh casually asked how I was doing and we just began to chat. We spoke about the cars in the show room and how cool they were and even my own car. I then brought up that I may want to take a look at a hybrid on the lot and josh had no hesitation on pulling one up for us to ride around in. We had fun, spoke about potential options and then started playing around with numbers to see what could work for me. The whole teams professionalism, transparency, and passion abled me to have a seamless, enjoyable, and reassuring car buying process. Would absolutely recommend for someone looking for their next car

My Jeep’s “check engine” light came on and then I - Steve

My Jeep’s “check engine” light came on and then I received a “hot engine” alert after driving a few miles. Local repair shop looked at it and said it needed to go to the dealer because the issue was computer-related. This morning I called Paul Bailey’s service department to schedule an appointment. The woman asked if I were an existing customer. I said no, that I just moved to RI a few months ago. She said that they would not service my Jeep because they are now only servicing existing customers due to being busy. This is no matter how far in the future I was willing to wait to have the car serviced. I was incredulous. I told her that I like Jeeps, that I will probably buy a new Jeep soon and that she just made sure that I would never, ever buy from that dealership. I guess it’s not illegal to discriminate on the basis of being new to the area and not being a pre-existing customer, but it sure is bad business. I’m going elsewhere for my next car.

Great at sales, bad at service. - Capecodexperience

Great at sales, bad at service. Tread carefully. Huge run around by Steve. Johnson, service manager with all but one email replied to. They flipped out a rear fender with an unpainted OEM one, did a bad paint job on it and it failed. Steve failed to follow up on the case number given and proceeded to let me play piggy in the middle between RAM and his dept. No RAM won’t cover a replacement bumper not disclosed under the CPO. RAM was clear it’s Bald Hills responsibility. You know were to find me Steve. I gave you notice over 3 weeks. Step it up as manager is a title given to people who manage other people - you failed.

Went in for a oil change and tire rotation. Being... - Dman4123

Went in for a oil change and tire rotation. Being skeptical I marked my two front tires before the appointment. I was very adamant about my tire rotation. Brought the truck in they told me they would call me as soon as it was done. First off they did not call me when it was completed and when I looked at my truck the two front tires that I marked were still in the same place. Therefore they did not rotate my tires. Went inside they proceeded to charge me from my tire rotation and I told him the service was not done they called The mechanic and he confirmed that he rotated the tires and lied. Be careful and always check your tires oil filter and how dirty your oil is before you go. They are scam artists and liars!