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Latest Tennessee Mercedes-Benz Dealer Reviews
On 10/6/2009 10:31:16 PM BeLittle wrote:Bought a new car from him, but he did not do the new car walk-through, explain the warranty, explain car controls or anything he was supposed to do. MB sent me a survey about my experience and when I filled it out truthfully, he called me on the phone confronted me about the survey (which I thought should have been confidential) and accused me of being racist. Amazingly he still works there. This dealership has a monopoly and does whatever they want to, especially if you have a new car that is still in warranty. My next MB I bought from a dealership out of town, and it was a much better experience. As soon as I can get these cars out of warranty, I will be through with these jerks. They've sold me the last car I will ever buy from them.
On 4/21/2008 11:52:06 PM SharonKing wrote:After moving here last year we had our ML320 serviced through Knoxville Mercedes. We were extremely pleased with our service rep Gary Evans.
He went way above and beyond to help us. He is the most knowledgeable and helpful service rep that we have ever dealt with over the years.
We have been ocassionally looking for a new car at the dealership since last summer. We met Jane Miller and have worked with her since then.
She is one terrific lady. Very professional, knowledgeable and not pushy at all. We have stayed in touch over the last months and last week
she called to say that they had some terrific deals on the car we wanted. Boy! was she ever right. We are now driving a new 2008 E320 BlueTec. Thanks to Jane and Gary we are extremely happy customers.
We love Jane and Gary! We highly recomment then!