Great Experience and your dealer saved this ford customer... - AFORDGUY
Had a bad experience at another ford dealer and I remembered years ago about five star ford in Richardson. I went to the dealer after speaking with a sales professional named Chad Ritter about how I was treated at another Ford dealer. Told him I went to the the auto show to view other cars to evaluate other makes as an alternative afterwards, but I also had always been loyal to Ford for more than 25 years and... He reassured me that five star would take care of me and that my previous experience was something he had heard from others, but he told me not to worry and he explained the entire process that I should expect from him and the Five Star. Chad walked me through the entire process from start to finish in a timely manner and he offered so many different options for me to consider. Many affordable solutions to get me in the car I had wanted. The finance portion of the visit was equally as smooth. Many thanks to Five Star Ford, Chad Ritter, and Tut the finance guy...
Top Reviewed Specialists At This Dealership
Credit Union/Chamber Sales
Truck was just as described. Easy, quick transaction. - Dan
Richard was very helpful over the phone when I called to inquire about a truck. He had all the paperwork ready when I arrived and the the truck was exactly as he described. Total time at the dealer was 45 minutes!
Great Customer Service - Sturner
Excellent customer service!! Tommy even arranged for my car to be picked up from my work! He went above and beyond by making sure I had a rental available also!
Service Advisor Mason Koch does everything he can to help us - Cindy K
When it's time for service on our vehicle's we call Mason and he makes our appt. and when we get there he gets us when, if we need a vehicle to run errand while my vehicle is being serviced he gives us something to drive.
We are very happy with our service
Very nice - CJH
The buying experience was painless!! Larry was very knowledge. He listened and was well informed on his product. Would recommend to others. Look forward to a great driving experience.
An outstanding Service Advisor - The stalled seat
Service Advisor, Craig Ellisor was friendly, knowledgeable, and very professional and quick to identify the problem with our car. He came across as being rally interested in resolving the problem with our car.
Happy customer - rambler
Went to this dealer to purchase a specific car, worked with Justin Hood, got the price I wanted, paid the price signed the papers and I was out of there. Best experience I've had in 40 years!
Buying Experience - Lore13
If anyone is interested in buying a new or pre-owned Ford. Come to this dealership. They will help you no matter what credit score you have. They have great deals on their cars. See Oillie he was great.
Great service and and honest pricing - Dealership rated
I came to holiday ford to purchase my 1st truck, negotiated everything online, came to the dealership and changed my mind and was accommodated to get the Venice I like. They also waited and kept the vehicle for me since I drove a long way. They had the best price around. All the employees I worked with were great.
Good experience - WishyZamora
My fiancé and I were making are first car purchase together. Both Jimmy and Dallas were patient with us, an answered any questions we had. Overall, it was a great car buying experience.
Awesome Service and Professional Advisor - Old Mistress
I've had my 2016 F150 Sport and Mustang in for service. Immediate assistance, quick turn around time and Vince made sure all concerns was addressed. Vince thanks for all you do!!
Sonny Metz..my favorite salesman!! - Jamie Wilson
Sonny Metz help me buy my new truck. He was extremely helpful in helping me find the perfect truck for my needs by showing me all the great vehicles and Ron Carter's inventory. Sonny is dedicated and loyal to his customers. Thank you Sonny for helping me get my new truck. I love it!
Beyond Expectations - Kassandra Lewis
Steve was amazing to work with. Made me feel confident and secure in my decision. Walked away with the car of my dreams for an incredible price! Thank you for your service to this country and thank you for helping me feel great about such a huge decision. Will definitely refer anyone interested in a Ford your way!
Great experience - 2017 Superduty
Glen Francis , our salesman was amazing. Most of our negotiations were done over the phone, text, and by e-mail. When we arrived to do the paperwork with him everything was done as promised, no sudden surprises. The rest of the staff was also real friendly and helpful. Will definately recommend to others. Thanks!
Ford Edge - 2017Edge
Came in just wanting to test drive an Edge and an Explorer to see which one I liked. Robert Sturgis would have let me drive any and all cars on the lot to see which one would work best for me and my family. He was amazing! When I came back after quick lunch he had left for lunch, Micheal Story helped me the rest of the way and was very helpful and did everything he could for me. John Simikian was the manager working with Micheal and he was very friendly and worked with me very well. Paul Willis went over my finance papers with me and was very detailed, sweet man. The entire team made buying this car the easiest purchase I have ever made. It was SUCH a wonderful experience. Rhonda the receptionist was very positive and explained about this survey in great detail. My husband and I bought our vehicle before this one from Tri-State and will defiantly be back!
Good stuff - bsTC1989
This dealer and their service employee Robbie are really GREAT! DO NOT MISS THEM. AND DO NOT HAVE YOUR FORD VEHICLE serviced in Garland (Arland as they say on TV!)
Awesome. - sidney13love
I applied for a Ford Credit but was turn down, Russ was awesome, we talked and the rest is history.
Joe Ricklefsen was awesome too.
Great Team - tjsanson1960
Pleasant, very help full and easy to work with. Great knowledge for all questions concerns asked about both new and used vehicle at this dealership.
I was glad to have been treated as well as I was. - Scott6011
The guys in the finance department went long and out of there way to help me get the truck.(2014 Ford F-150). I was more than pleased by all the efforts of the friendly staff at the dealership.
Awesome service - Scott6913
My salesperson was Lisa grafton and she was so awesome and took care of me throughout the whole process. I would definitely send friends directly to her. I'm so glad I meet her and that she got me into my new truck!
Best car buying expeirence I have had. - golfcraz1
I am about 3 hours from this dealership so most of the work was done over the phone. Once I arrived everything went just like we talked about it on the phone. Smooth and Enjoyable. Gilberto was wonderful.
Great staff, friendly people, good pricing, very satisfied. - Wynn Olson
Very good sales department. No pressure. Good pricing. Left feeling we received an "Honest deal", Covert Hutto was much better than the previous dealer we have bought two vehicles from!
My McRee Ford Experience - Lesley
Justin Harmon, my salesman, has definitely changed my perspective on the car buying experience. I was prepared to ensure the long stressful process, but was absolutely shocked to have been led through the process by Justin with such ease. I am not an easy customer to deal with, and I have often times had sales reps hand off my accounts to others because of the hardships they were incapable of enduring with me. Justin did not once show any signs of stress or irritation and when I made a request, he simply made it happen. I have been in sales for 17 years and this is the very first time I have made a purchase and walked away more than happy, only to realize I had been outsmarted by my saleman. And I mean that in the absolute best way possible! As a saleswoman, that is the ultimate compliment and I sincerely hope McRee Ford takes care of Mr. Harmon, because I can guarantee you, I, along with my counterparts at the Sprint Corporate Office, will continue to diligently pursue salesmen such as Justin to join our teams in executive sales. You must be doing something right to retain such talent, and that speaks volumes!
Fantastic - Swhite
The staff was very helpful and knowledgeable about the vehicles. It was the most satisfying car buyin experience I have ever had.I would recommend this dealership to anyone buying a vehicle.
Great Service! - lisa and michael
Nice people and wonderful service at Northside Ford. This is our second vehicle to buy at Northside Ford and we will return. Charles Young was very helpful and easy to work with. He is dependable and I know if we have questions or concerns he will take care of us. It is important to him we are happy. What a great sales person he is!!!
Great experience, - John 4ford
Kaitlyn was great in helping us find the perfect vehicle for my wife, and will recommend her to anyone looking for a new vehicle.she was very attentive to our needs.
Great experience! - King ranch ,Billy
Buying process was effortless, I received a fair price on my trade and great deal on a new F250 King Ranch , thank you Kurt Jones and Craig South, awesome experience
Pleased as punch - Root
On time, good service, pleasent people to work with. They took the time to explain what was wrong. Recomend free car wash fo service
Exceeding $ 100
All Star Ford - Coach1
Good service & a professional staff made this an enjoyable experience. I'm certain we will be back for future vehicle purchases. Definitely recommend this dealership.
Wonderful - fghjk
We had a stellar experience here! We had already looked around at some other places. We were of course concerned (like most people) with going to dealerships that were going to be pushy or dishonest. Not so, here! Every person we came in contact with from the lot to the financing was super sweet, helpful, patient, and happy. We had a genuinely good experience. Highly recommend!
Five Star Ford
Vernon Auto Group
New and Pre-Owned Sales Consultant
Bill Utter Ford
New Vehicle Director