I purchased a new 2018 Audi Q7 a little over 4 years ago. - Kcsullivan13
I purchased a new 2018 Audi Q7 a little over 4 years ago. Completed all services and oil changes at the dealer.. Then last month the engine died while driving on I-80. I had it towed to Lehi Audi. Ken Garff Lehi Audi wanted $35,000 to replace the engine, more than the current value of the car. We were offered $3,500 by the dealer so they could take it to auction and 10% off MSRP on a new Audi. North America Audi says all reimbursement is up to the dealer. It’s a total loss to us. I expected MUCH more from Audi for a $60,000 car meticulously maintained, and couldn’t be more disappointed in Ken Garff Lehi Audi. Audi will never see us cross their threshold again. It’s hard to find the words that express our disappointment and anger.
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