Utah Toyota Dealers

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Larry H Miller Toyota - Murray, UT

On 9/21/2009 4:56:33 PM cartfac wrote:
They think their customers are idiots. They need to realize the internet is free and easy resource to use, and their customers are probably better educated about the cars they sell than they are. But it is their arrogant, condescending attitute that really turned me off, and made me walk out their door and to a different dealer.

A Salesman actually told me I could get Cash for Clunkers OR discount off MSRP, but not both. WTF? They Lied- bold-faced lied!- to my face on other matters, too- invoice price, how NAV worked- all things I can easily check.

If you want to know why car salesmen have a bad reputation, Larry H Miller Toyota is the poster-child dealership.

Stephen Wade Toyota - St. George, UT

On 9/9/2009 1:22:13 PM Frogger688 wrote:
Things started off very well and then proceeded to go wrong very quickly once the paperwork was signed off of. Then the customer service went way down. And when I tried to follow up with questions after my purchase and I contacted Tom. He proceeded to get very nasty on the phone and also told me that "if I wanted things to be perfect, I should have purchased a New Vehicle and not a Used Vehicle." This despite the fact that Toyota states on their website that when you purchase a "Certified" Used Toyota it is to be as good as new. We purchased our vehicle in July and are still trying to get things resolve and it is now September. Come on really????? You have to be joking right? NO, unfortunately, I AM NOT!!!!!!!!!!