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Latest Vermont Scion Dealer Reviews
On 8/21/2009 5:04:42 AM miltonman wrote:Went to Heritage a number of times. Needed a 4WD so was looking at the RAV4. Loved the looks but the ride was a little bumpy. Went in as a Costco customer and was sent to Scott. He was ok but always looked and acted depressed. Took us to Larry Lucier, the sales manager, to get the special Costco price. Larry was arrogant and was ordering Scott to do this and do that. Acted just like Lumberg from Office Space. Made us very uncomfortable. Went back a few times to try the Sport model RAV4. Scott annoyed us when he asked how many times we needed to take the vehicle for a test drive. We loved the looks but didn't like the ride. We finally went to Handy Toyota in St Albans. What a difference! We worked with Mike Boomhower. Very patient. We tried the RAV4 a few times and still felt the ride was too bumpy. Mike was great, very patient unlike the Heritage crew. We came up one Wednesday evening to try another drive. Mike was out and Adam was there. He suggested a new AWD vehicle, the Venza. We drove it and fell in love with it. Pf course, we took it for a few test drives and bought it from Handy. Unlike Heritage, Handy;s staff were always courteous and seemed genuinely concerned about our needs. Avoid the arrogant staff at Heritage, go north to Handy's
On 7/31/2009 11:32:04 PM ddanaher7789 wrote:This dealership's sales people are way Too aggressive, not willing to negotiate on price... they jump down your throat to make a sale....not friendly, not flexible, not fair.....wouldn't recommend them to anyone, they keep you waiting, they play the money game and are not CUSTOMER SERVICE oriented, just MONEY oriented....go to handy toyota in St. Albans...