Great experience - Laura
Super fast car buying experience! CJ was the best salesperson. All the staff were friendly and very eager to help me purchase a new car that would fit in my budget!
My new Focus - tonyobxlover
The team at Sheehy was very polite and helpful. Chris Brooks listened to my needs and helped my find the right Ford Focus for my budget! I will definatly be purchasing from Chris and Sheehy again in the future!
Dana is #1 - Rob Marshall
I purchased a 2016 Ford F150 XLT last weekend. My salesperson was Dana Bishop and she did an awesome job! I love the truck and I'm going to recommend the dealership to my friends and family.
Awesome buying experience! - Syancey28
Got an awesome deal without having to haggle. Visited many dealers trying to purchase my first truck and Sheehy went above and beyond to make me happy. Would reccomend them hands down above all the rest. If you want a great price and extremely easy buying process then Sheehy is the place.
A very Smooth Transaction - Fred Dase
Jason was a pleasure to deal with. He's knowledgeable about his product and quite personable.
Jason gave me a great price and Ricky found decent financing too.
Salesman polite and willing to go extra mile to sale vehicle - lawright
Recently bought precertified used vehicle from Harrisonburg Ford for my son, and the salesman, Calvin Edwards, was great to work with. He went over with my son all the features the car had and answered all his questions. Everyone there was kind and polite, very professional.
Great personal service - Arcennamo
Duncan has been my number one ford dealer for years. They have always had an outstanding personal sales team when I have purchased vehicles and they have a very dedicated and knowledgable service center.
BAD EXPERIENCE TURNED INTO A GREAT ONE!!!!! THANKS MAXXX - SSESSON
Went here after an accident that left me with no car. I felt so depressed and defeated after this car accident that wasnt even my fault left me with nothin. My experience as Sheehy Ford with Maxxx was absolutely amazing. He got me into a 2010 Mercury Mariner. I cant even express how much I truley appreciate all of his help with this. When it comes to Sheehy Ford and their salesmale Maxxx I give them and A+++. Thanks Sheehy and Thanks Maxxx
Another Awesome Buying Experience! - kmzack
Michael Havey is truly an asset to Ted Britt Ford! He really listened to our needs and was proactive in ensuring everything was taken care of from start to finish! He was prompt, courteous and followed-up on extra little details that had to be taken care of. Mike stayed with me throughout the process to make sure I was completely satisfied, even coming in on his days off! It is so important to have a trust established with a dealership. As a military family who has moved often, establishing a trust and knowing someone's word is true; especially with your vehicles, means a great deal! I know if I contact Mike for anything, I know he will make sure I am taken care of 100%. Thank you Mike for everything!!
My car shopping experince at Ted Britt Ford - Vanessaj
I would definitely recommend this dealership and sales guy Fernando RIvas!! He was very patient with me and my mother... Even went out of his way to locate the cars that we had on our list from another location. They even made it convent for me to drive the car to my dad so he could check it out without having to come in... I am very happy with my purchase, and they did all they could to work with me.
Worth the Wait - MKX16
I have been working with the staff at Ourisman Lincoln in Alexandria for several months now on finding the right car. I ended up test driving several cars, both Lincoln and Ford, over the course of several months and finally ended up buying a used Lincoln MKX, with which I am very happy. I worked with a young man named Colin Cantfil, who stayed in touch with me over the course of several months. He is an excellent salesperson, very polite, respectful and knowledgeable about his product. I never felt pressured and genuinely felt that he was there to help me make the best decision in buying a car. Once I made up my mind on a car, the rest of the team at Oursiman was there to see me through the process. I am very happy and would recommend Colin and the very capable team at Oursiman Lincoln of Alexandria.
Koons Ford - The Best Dealership in Northern Virginia - Mighty Mo
Koons Ford of Falls Church is the premier car dealership in Northern Virginia! My Service Advisor Randy Gabler is phenomenal! The Vehicle Technicians are excellent!
Five star dealership with five star staff! - Mjanusz
We walked into Hall and were immediately greeted by a smiling Albert, who quickly asked if he could be of help to us. We informed him of what we were looking for, and he immediately began searching for our request. Within minutes, 2 cars were pulled to the front so we could take them for a test drive. After the drive, Albert readily answered all questions that we had, and then left us alone so we could discuss everything. We decided to purchase, and Albert made sure everything went as smoothly and painlessly as possible!
We were impressed by the very genuine Albert, and his eagerness to please. He was so easy to work with, and we could have not asked for a better salesman. He's quite a nice fellow!
The rest of the staff was also very friendly...you've made these customers quite happy:)
Friendly and Knowledgable Staff - Retired Soils Guy
My wife and I purchased a 2016 Ford Mustang GT Premium at Jerry’s Ford in Leesburg in late March of 2016. We’ve bought a number of cars over the years and this was probably one of the more enjoyable and least stressful purchase experiences I can remember. All of the staff we came across at Jerry’s were positive, polite and acted like they wanted to help us and wanted to sell us a car. We worked primarily with Chris Oballe, but also with Blaine Chitwood, Lisa Walker and Jim Mahoney (I think). I don’t recall the receptionist lady’s name, but she was so much more customer friendly than a receptionist I had met earlier in the day at a BMW dealer, who basically acted annoyed that I had stepped into a BMW dealership without an appointment.
I had been considering numerous car models for several months. I had read many reviews, gone to car shows, and mostly based on Consumer Reports customer reliability reports had almost talked myself into thinking I wanted to buy a BMW 228i with a manual transmission, even though I liked the Mustang styling and performance better. My reception at the BMW dealer convinced me I didn’t want to work with those people.
Using the Ford Motor Company’s online search inventory tool I printed out about 30 window stickers for Ford Mustangs that met my preferences at several local Ford dealers. I also printed out the local dealership’s advertised price from each dealer’s website. The first one on my list was a car that was listed as being at Jerry’s Ford in Leesburg. It turned out it was not there (I guess I should have made an appointment). While chatting with Blaine Chitwood about what I was looking for I noticed another customer getting out of a red Mustang that was the second car on my list. That ended up being the car we bought.
Blaine, who I think was busy working on another project, turned us over to Chris Oballe who was an absolute joy to work with. We took a test drive with Chris who explained all of the features on the Mustang. He not only knew the Mustang well he knew other cars very well too and I was able to talk to him intelligently about Camaros, BMW’s, Mini’s and other cars. I really appreciated this because there have been several times in the past when it was obvious I knew more about the car I was looking at than the salesman talking to me. I hate that. You should at least look at a car magazine once a month or so before you ever think of being a car salesman. Chris knew cars well, and if there was something he didn’t know, or wasn’t 100% sure of, he let us know.
I greatly appreciated that Jerry’s Ford accommodated us in letting us use our longtime small bank in North Dakota to finance the car. I’m sure that kind of an arrangement wasn’t the norm but they trusted us and let us take the car home that day even though it took three business days to cash the check. Things like that make you want to be a return customer. In two or three years we will be looking to replace my wife’s Jeep. Jerry’s Ford will be one of the first places we look.
There is only one thing about shopping at Jerry’s that I didn’t like and I didn’t knock them down any points for it because all of the Ford dealers in the region appear to do the same misleading thing. Dealers are advertising a “savings” of a certain amount compared to the MSRP. While they don’t call the MSRP the “Total MSRP” as defined by the Ford Motor Company disclosure website, the dollar amount matches the Total MSRP amount. Yet, the fine print adds back in the destination charges so you cannot save the advertised amount. I hate this kind of deception with a passion. Line S16 on the Ford website specifically states: “Total MSRP is Base MSRP plus options, destination and delivery charges. Excludes taxes, title, and registration fees.” What Jerry’s and other Ford dealers advertise is misleading at best. Instead of advertising that a car is $5,900 off the MSRP, why not be honest and advertise the car as being $5,000 off the MSRP? I would still buy it and feel much better about the purchase.
Loyal customer - NYY/GIANTS
I've been a loyal Purvis Ford customer for over 10 yrs now. Adam Zandi has been my Service Advisor since day one and always provides EXCELLENT customer service. It is because of this service that I have been such a loyal customer. Adam and the rest of the Purvis Ford team not only provide excellent service but also a friendly and welcoming environment.
I normally do not take time to write reviews but I felt compelled to do so in this situation. I owe Adam and the rest of the team at least this much.
My new car had issues, but Jerry's Management took care - PHDFlexOwner
I want to preface this review by stating everything is in my opinion only and based on the perceptions of my experiences.
In my lifetime, I have purchased four cars from different dealerships: my first was a gently used Toyota Camry, the second was a gently used Jeep Wrangler, the third was a gently used Cadillac Escalade, and my most recent was a brand new 2015 Ford Flex from Jerry's Ford.
This was a monumental moment in my life, as I had never purchased a brand new car. The salesman and manager did everything to make sure I got the car model I wanted and the payments I needed. It wasn't until after I walked off the lot that everything went south.
I immediately noticed there was a defect in with the passenger visor (the screw was jetting out). The manager said he would have it fixed (free of charge) and even offered me a free car wash for my time (I tipped the car wash people $20 for doing such a great job).
The service department operates during business hours and I didn't want to take off work, so I postponed getting it fixed. Next thing you know (three months after my purchase), the steering wheel of my "new car" starts making a grinding sound when I turn and the breaks start sticking and making grinding sounds as well.
I was so upset! This was supposed to be a brand new car, my first, but one thing after another was falling apart! I called the service department, obviously upset because I'm making payments on a "new" vehicle that has had more issues than ANY other used car I have purchased combined!
At first I didn't receive adequate customer service from the service department. However, the manager got involved and took care of EVERYTHING. He personally supervised the repairs and ensured that the quality of customer service improved.
I am now confident that if anything goes wrong with my new car purchase, Jerry's team will take care of it! I still love my car and I'm glad I made the purchase.
Good place - brian12345
It was a nice dealership with good sales reps and great followup service. They are about their customers and their satisfaction. Good place to buy a car.
Fast and Efficient Service - AJ
The service visit for my 2008 Lincoln Navigator was outstanding from inception to completion. The professionalism, courtesy and friendliness was exemplary from Scot in Service as was other staff whom I interacted with while waiting for the service to be completed. The newly remodeled service area and customer lounge area are excellent as is the complimentary coffee! I look forward to a long-term relationship with Sheehy Ford.
A Salesman you can trust - debby
I just bought a car today from Berglund Ford/Mazda and it was a very good experience all
the way around. The salesman, John Templeton, was extremely helpful, listened to what I wanted and could afford, and did not keep me at the dealership all day. I got the car I wanted at the price I wanted. I will recommend him to my friends as a car salesman you can trust.
"Awesome Car Buying Experience" - Ashley
My husband and I have purchased 3 vehicles through Bill Talley Ford and have been very pleased with every purchase. Billy Nunally has been very helpful and is an awesome sales man. Everyone has been great and very pleasant.
Emergency/Urgent repair to my Sequoia. Critical ball... - RaterMick
Emergency/Urgent repair to my Sequoia. Critical ball joint failure. Vehicle performing as tow vehicle for an in-progress high priority project.
My “Hall of Fame” list at Haley Toyota of Farmville:
- Christie (spelling?) – Service Manager who responded to my request for urgent/expedited service – she recognized the out of the ordinary emergency nature of my request, recognized me as a valued customer who deserved a little bit of extra consideration in this situation and arranged with the service technician and parts department to “make it happen”.
- Richard – Lead Toyota Tech. Richard agreed to repair my Sequoia even though his schedule was “fully booked”. Richard agreed to work past normal hours if necessary to get me running next day upon parts arrival. Immediately upon arrival with my Sequoia on the flatbed tow truck, Richard recognized the importance of properly locating the offload and opened a service bay to offload the Sequoia directly into that service bay (a consideration not usually extended by most dealerships). The offload directly to a service bay is significant because a ball joint failure renders a vehicle unmovable on its own wheels. Therefore it is critical to offload where the vehicle will be repaired. If not, it becomes very difficult and unsafe to later relocate the vehicle via a floor jack. A floor jack relocation could cause additional damage to brake system components being stressed while moving the vehicle. Richard also personally assisted in the tow truck offload which was not an easy job. He immediately placed my Sequoia up on the rack – removing stress to the failure wheel components and making the Sequoia ready for immediate service upon parts arrival. Finally, Richard spent about 10 minutes with me discussing the condition of the vehicle and approaches to service under circumstances with a critical ball joint failure. Noteworthy -- Richard did this for me at the end of the month while being flooded with end of month safety inspection requests. A different Dealership in Lynchburg said they could not help me because that Lynchburg Dealership claimed they had too many end of month safety inspections – I suppose that kind of says it all.
- Sam – Parts Manager with initiative and foresight! Obtained required parts overnight, (another dealership in Lynchburg said this was impossible). Had the foresight to order both the left and right lower ball joints even though only the right had failed. Sam realized that this type failure is best addressed in pairs – I later expanded the repair to ball joint replacement on both sides with Richard’s agreement.
Haley has a new, loyal customer. I have owned Toyotas for many years so I am a long time Toyota customer. In this situation, I had the critical ball joint failure in my driveway at our new residence near Lynchburg. I needed the vehicle ASAP to use it as a tow vehicle for a high priority project. Since we are new to the Lynchburg area, my wife and I started calling Dealers, starting with Lynchburg and moving out by distance from our home. Sometimes in life, you just get a fortunate outcome – in this case I feel blessed discovering Haley’s of Farmville and all the great folks I met at Haley’s. They are now my Go-To Dealership even though they are 30 minutes farther from my home than the dealership in Lynchburg. Thank you Haley’s for responding to my request for urgent attention to my vehicle. I’ve owned five Toyotas, currently owning a Sequoia and Prius. I’ve discovered that the attitude of the employees is most often consistent with, and a reflection of, the attitude of management and ownership. So in addition to being my preferred service location, I am certain when it comes time to replace my vehicles, you will be the first place I visit.
Amazing - cheyennelee
Would definitely return in the future. My first time dealing with this dealership and won't be my last. Not only did I leave the same day with a car much better than my trade in, but I also got a much better deal. The employees were very nice and explained everything I asked in ways that I could understand. I feel very confident with my purchase.
I'm a fan! - leslie123
After doing months of research, I purchased a used vehicle from Marlow Ford in Luray in December. From the moment I stepped on the lot, I was treated like family. Bob
went above and beyond in securing me a great financing package. I ran Lori ragged test driving at least 8 cars, just to be sure I was happy with my selection, and never once did I feel like I was asking too much. Finally, Jeremy, the Sales Manager was open and honest and allowed me to feel that I was getting the most fair price they could offer, I felt confident that I was making a sound purchase, which is so important. The service department was also friendly, helpful and expedient. I had an issue with the parking brake and they fixed it promptly and expertly. I appreciate the great team in Luray and I am new loyal customer.
Friendly & no pressure experience - ViennaGL450
I've bought 2 trucks from David & Tom ( the owners ). It's nice dealing with people who remember you when you come in, & treat you like a human being. When I bought my 2nd car ( a new Fusion ) they took the time to answer all my questions, & gave me a great trade-in value on my the first car I bought from them.
Experience - donna1
Work was done timely and every thing checked. Courteous workers and very good dealership to work with. If there is a problem and you call they take care of it in a timely way.
Great and Fast Customer Service - TamiK97
I took my Explorer for inspection at Parrish Ford. When I arrived I asked last minute if they could also do an oil change for me, and they said no problem. Tom, the new Service Manager was short handed that day but got me in and out efficiently. Unfortunately my car failed inspection due to tires. He offered me a great deal on tires, but my tires were under warranty elsewhere so I got new tires and returned the following week to get reinspected. Overall, great customer service and quick customer service. I will be returning!
My experience with Hardee Ford - James.h.randolph
I had an amazing experience with Kevin Smiley of Hardee Ford! He took time after hours to accommodate my busy schedule. He met with me on several occasions to help me with my decision.
He didn't call me and bug me like a lot of car dealers have done to me in the past. He also didn't try to push a vehicle on me that I didn't want. I told him what I wanted and what I expected, and he delivered! I have purchased 6 vehicles in my life and this was by far the best experience yet. He, and the Hardee Ford staff really set the bar high with this one! I have been banking with a certain bank for 8 years and they were able to beat my banks rates!!!!
Now I'm riding clean in one of the baddest trucks in my town!
I will never do business anywhere else!
Excelllent experience went to work on vehicle right away - Shelbyjt
Took my van in to Kip Killmon to have oil change and state inspection. Did not pass inspection because of worn tires.
Dan Zadory (Service Consultant) recommended tires for me based on my driving record (low mileage) and gave me a good price for the tires.
Will Breedlove performed all the work in a timely manner and I am well pleased with his work..
Dan Zadory in Service Dept. was very friendly and attentive to all issues and handled everything in a professional manner.
Great Family Dealer - rclatterbuck
I have known the Meyers family my whole life, They are good honest people to deal with. Chuck the sales supervisor is helpful and friendly. I will definitely visit Meyers Ford for my future auto needs.