91 Virginia Ram Service Centers

Thanks, guys. - dawnshiner

Thanks, guys. I was delightedly surprised by how soon you were able to change the fluids and get me back on the road. Kudos to the women in charge of the game!

Stacey was extremely helpful and fast! - hopeugalde

Stacey was extremely helpful and fast! She gave me a run down of every thing and was able to help me and get my car fixed, I definitely will be asking for her if I have any more car troubles in the future.

I had a scheduled appointment every one was on time. - TIREGUY03

I had a scheduled appointment every one was on time. Great Experience. I'll definitely return.

First I just fill this out and it turned right back - TOLLEYJD

First I just fill this out and it turned right back around asked me again like I said before before it was a very pleasant experience associate dealt with me step by step anything that went wrong very nice experience

The facility is always clean. - pdoles123

The facility is always clean. The staff gives great customer service and the work completed is always satisfactory.

The service was great! - tworwalker

The service was great! They got the job done in great time which worked out perfectly for me. Thank you for a great job!

Chris went waaaay above and beyond to help my family when - rgrayIII

Chris went waaaay above and beyond to help my family when our Jeep broke down in VA Beach 6 hours from home on the way home from vacation. Chris, Wendy and Glen genuinely cared about making sure our trip wasn't ruined and we were back on the road as soon as possible. GREAT people. GREAT service. I could say so much more. Thank You all!

Larry Thompson is a phenomenal leader and is helpful in... - Dez

Larry Thompson is a phenomenal leader and is helpful in many ways. He exhibits knowledge and care for each customer that he works with. I will always seek his help!

Between Jermaine, Lafeyell and George they made my - Ashley

Between Jermaine, Lafeyell and George they made my experience amazing. I dropped my vehicle off 02/27 had full communication between all three until I picked it up on 03/01. I dropped it off again this morning 03/13 because they were able to fit me in once again. They’re fast, communication is great, and I trust all of George’s work + his recommendations. THANK YOU to Lafeyell, Jermaine and George.

I was visiting from out of when my vehicle broke down. It... - cslagoon

I was visiting from out of when my vehicle broke down. It was a Saturday, I called the dealership told them my problem. They were super helpful. Drive axle was broken, warranty thank goodness, parts were order the following Monday. When part got to them, my vehicle was fix and I was on my way. Paul and everyone I spoke with were great. Here I was from out of state and they made feel like I was a neighbor and right at home. Thank you Paul.

We are from New York driving an RV towing a Jeep - Mulveys

We are from New York driving an RV towing a Jeep Cherokee. Our travels took us to Richmond, VA. The day after arrival our Jeep developed problems that couldn’t be totally fixed with a battery jump. A gentlemen at our campground recommended the Whitten Brothers Jeep/Chrysler Dealership. Excellent advice as it turned out! We called immediately and the live voice of Ash answered the phone. She recommended coming right in and someone would look at it. We couldn’t be happier with the service and attention we received from Tracy and Brent in the Maintenance Department. As busy as they were they were able to work us in with the possibility of having to leave it for a couple of days. That’s when Margaret stepped in from the Sales Department to help us in case we needed a rental car. As it turned out Brent discovered the problem and it was fixed and we were able to be on our way! We sincerely appreciate the efficiency, friendliness and support we received from all the personnel we encountered at Whitten Brothers. How fortunate your area is to have such an amazing business in the Richmond area. Many many thanks to Whitten Brothers…..YOU ROCK!!!

Tara is amazing! - Katie Wyatt

Tara is amazing! She honestly is the reason I keep coming back for all my service needs!

Herb and your service department is outstanding I called - JOHNSON20

Herb and your service department is outstanding I called there tell him I need to get my car in. I save my first name and he knows exactly who I am and gets me set up for when I want to be set up.

Since I bought my car, this dealership has been attentive - curls.02pound

Since I bought my car, this dealership has been attentive and responsive. The service department is extremely efficient. They always get me in and out in record time. I highly recommend this dealership.

Great service personnel and awesome service technicians. - Von

Great service personnel and awesome service technicians. Will definitely go back for further service needs.

Is Avery nice dealer they have everything you want and - Kevin Villatoro

Is Avery nice dealer they have everything you want and very nice staff members RECOMMENDED !

The job is always done right and on time. - The Rooster

The job is always done right and on time. Everyone is friendly and communication is excellent.

Everything went very well. - BG

Everything went very well. The Service Advisor had my vehicle in and out very quickly as promised.

Great service was serviced on good time. - Yflicker

Great service was serviced on good time. Car was clean and called me right on tomr

Easy to schedule service. - tcshan923

Easy to schedule service. Friendly staff and clean waiting room and restrooms. What a pleasure

Fast accurate service, great communication and I love the - Jay.Henderson

Fast accurate service, great communication and I love the text and web presence to review your current service status and ability to review recommendations.Farrish has been very helpful with other warranty issues in the past, has and great sales environment. I would highly recommend them.

Professional and knowledgeable I would never take my - Jeremy.gorelick

Professional and knowledgeable I would never take my vehicles anywhere else. Will runs the best shop in Williamsburg. He is never too busy to take the time and explain the problem and the fix.

Shereen helped us buy a our very first car! - Naben1102

Shereen helped us buy a our very first car! Everything went by so quick best service!!

Attempting to charge diagnostic fees of $180 per issue - devan.m.ritchie

Attempting to charge diagnostic fees of $180 per issue for a vehicle under warranty. Attempting to charge for an oil filter($135); for an issue covered under warranty; despite the fact the FCA warranty manual states filters are covered if part of a covered repair. Page 11 Sect. 3.3 2021 Diesel JL Warranty packet. The vehicle has not been repaired yet and I will update as I have more info but so far I'm far from impressed. It has been nothing shy of a nightmare to work with the service department.

I have been servicing my Jeeps at the dealership for the... - nuke73

I have been servicing my Jeeps at the dealership for the last few years and have always found the staff to be professional, knowledgeable, cordial and courteous. Highly recommended.

I’ve (somewhat unfortunately) had to visit BMW of Fairfax... - carguy2019

I’ve (somewhat unfortunately) had to visit BMW of Fairfax Collision Center several times over the past 18 months to have various body damage repaired. Every time the experience has been beyond phenomenal. While the quality and timeliness of the repairs is excellent, what really stands out is the customer service. Whether it’s been to push my insurance company to authorize having the car repaired the right way (rather than the cheapest way) or helping me deal with the results of my own inability to drive without bumping into stuff, the staff has always been professional, friendly, and very helpful. I normally wouldn’t look forward to visiting a body shop, but I always enjoy visiting the BMW of Fairfax Collision Center...BMW of Fairfax’s regular service center could definitely learn from them. Ian and Henry have both helped me, with both being excellent!!

gordon was amazing - bradley

gordon winfield was great getting me and my husband a new vehicle he worked hard to get us a good deal he was easy to deal with and very friendly