Great buying experience - ChrisW
I had been looking for a new/used vehicle and a Q5 was one of my options. We had purchased my wife's car there last year and they had treated us very well. I saw a vehicle on their site that had all the options I wanted and was able to schedule a time to go see it and do a test drive. I loved the car and was in and out of the dealership in record time. The sales person Joey was great and the sales manager Matt ( who was the sales person who sold us my wife's car ) was great as well. Answered any questions I had and had everything ready when I came back in a few days to pick up the car. As painless and enjoyable experience buying a car as you could hope for.
Great experience with Brian Reed - evanworld
I purchased a new 17 A4 allroad from Brian - and it was an excellent experience. When I engaged Larson for a test drive, Brian replied within a couple hours and confirmed a time that worked for me. On arrival to the dealership, Brian tossed me the keys and told me to take it out for as long as I liked - no hard selling shotgun sales guy with Brian. When it came to making an offer Brian juggled a lot of moving parts to the deal and after a couple days met my requirements and made it happen all the while staying loose and funny and at ease.
I think I aggravated the finance lead by shopping rates - yet I did get the car and deal I wanted.
Great selection of cars, even better guest experience. - Lauren
I went to AutoNation Audi as my 4th dealership looking for a good 4 wheel drive vehicle. Salesman John and manager Rich were incredible gentleman with my sisters and I and helped me find exactly what I needed. Fought in my corner with the bank and I don't think I would have such a reliable car without the whole team at this location.
I bought a new A4 from them through Internet. Everything... - Datmovingsale
I bought a new A4 from them through Internet. Everything was as expected. No surprises on price and they don't try to aggressively sell options in the finance discussions. Would definitely buy from them again.
First of all, you walk into the service department to a... - fl0rentia
First of all, you walk into the service department to a row of not so cheerful men, sitting like ducks at the front desk. It's really intimidating for women. Then they all speak to you like you're an idiot and they're doing you some big huge favor by doing their jobs.
Clearly there is a known issue with the 2.0 engine (it's all over the internet) in the Audi's that the dealership won't take responsibility for. This is my 2nd Audi and I've had nothing but problems as soon as my car was out of warranty. I mentioned prior to my warranty being expired, that the car seemed to be burning more oil as time goes on. I was shushed and the dealer seemed shocked that I would be having this issue. Now, it goes through quarts and quarts of oil and every time I take my car in to get "serviced", I take it home and somehow something else breaks down in it. I'm not talking a minor repair job, I'm talking MAJOR repairs. Dealer said it was fixed. NOT. I've been told that its "normal" for my car to go through a quart of oil every 1200 miles. Hmm, how many quarts of oil does the engine hold? About 5. How often should I get my oil changed? Every 10k miles. Does that make any sense to anyone? That I would be topping my engine off with oil every 1200 miles? Since my car was out of warranty, I've had to have my pistons replaced, still had the problem. Then I needed to have breather valves. Yet another thousands of dollars. Finally, gasket needed replacing. Additionally, it took this dealership FOREVER to figure out why my radio wasn't working in my car. They just couldn't figure out that it was actually the freaking fuse in the back of the trunk! To think they talk to me in the tone they do is laughable. Like I'm crazy to think topping my oil off every 1200 miles is "normal".
Upon googling this issue, it seems that this has been a known issue that has been going on since their 1999 models. It STILL hasn't been figured out. People are still complaining about their brand new audi's having this same issue. Total I've spent about 6k trying to get this issue fixed and whenever I take my car in to get fixed, mysteriously it isn't fixed, or I have some other major repair to do. Shadiest service ever.