Great Service - KyleWalderhaug
Received great service from this dealer. They directed me to the right car and we had no issues with any hidden fees or costs. Highly recommend their services.
Love my new Audi Q7! - Audi Q7
Buying my new Audi Q7 was a great experience completely without any stress. Communication and customer service were amazing. Had to order my car and they kept in touch....my car even arrived early! Highly recommend them!
Great experience with Brian Reed - evanworld
I purchased a new 17 A4 allroad from Brian - and it was an excellent experience. When I engaged Larson for a test drive, Brian replied within a couple hours and confirmed a time that worked for me. On arrival to the dealership, Brian tossed me the keys and told me to take it out for as long as I liked - no hard selling shotgun sales guy with Brian. When it came to making an offer Brian juggled a lot of moving parts to the deal and after a couple days met my requirements and made it happen all the while staying loose and funny and at ease.
I think I aggravated the finance lead by shopping rates - yet I did get the car and deal I wanted.
Fabulous experience - amieweiss123
John Ward was the salesman that helped me find my RAV4. He was unbelievably kind and so helpful. He respected what we wanted and made sure to make it happen for us. We didnt feel pressured (he did try to upsell us, but honestly thats his job and he was very respectful when I told him the range I wanted to stay in) and left extremely happy at the end of the day. My experience purchasing vehicles in the past has left me angry and discouraged. I am so happy to find the person I will happily go through for any future car needs.
I bought a new A4 from them through Internet. Everything... - Datmovingsale
I bought a new A4 from them through Internet. Everything was as expected. No surprises on price and they don't try to aggressively sell options in the finance discussions. Would definitely buy from them again.
First of all, you walk into the service department to a... - fl0rentia
First of all, you walk into the service department to a row of not so cheerful men, sitting like ducks at the front desk. It's really intimidating for women. Then they all speak to you like you're an idiot and they're doing you some big huge favor by doing their jobs.
Clearly there is a known issue with the 2.0 engine (it's all over the internet) in the Audi's that the dealership won't take responsibility for. This is my 2nd Audi and I've had nothing but problems as soon as my car was out of warranty. I mentioned prior to my warranty being expired, that the car seemed to be burning more oil as time goes on. I was shushed and the dealer seemed shocked that I would be having this issue. Now, it goes through quarts and quarts of oil and every time I take my car in to get "serviced", I take it home and somehow something else breaks down in it. I'm not talking a minor repair job, I'm talking MAJOR repairs. Dealer said it was fixed. NOT. I've been told that its "normal" for my car to go through a quart of oil every 1200 miles. Hmm, how many quarts of oil does the engine hold? About 5. How often should I get my oil changed? Every 10k miles. Does that make any sense to anyone? That I would be topping my engine off with oil every 1200 miles? Since my car was out of warranty, I've had to have my pistons replaced, still had the problem. Then I needed to have breather valves. Yet another thousands of dollars. Finally, gasket needed replacing. Additionally, it took this dealership FOREVER to figure out why my radio wasn't working in my car. They just couldn't figure out that it was actually the freaking fuse in the back of the trunk! To think they talk to me in the tone they do is laughable. Like I'm crazy to think topping my oil off every 1200 miles is "normal".
Upon googling this issue, it seems that this has been a known issue that has been going on since their 1999 models. It STILL hasn't been figured out. People are still complaining about their brand new audi's having this same issue. Total I've spent about 6k trying to get this issue fixed and whenever I take my car in to get fixed, mysteriously it isn't fixed, or I have some other major repair to do. Shadiest service ever.