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Latest Washington Lexus Dealer Reviews
On 9/15/2008 7:26:34 PM chris.anderson666 wrote:What a bunch of bullies ....Don't even go near these guys
I went in for an ES , these guys were asking me to sign papers before I go out the door otherwise I would lose the deal ...Total BS
Next day this guy doesn't want to sell the same car for the price he quote previous day ( he wants 4000 more ) ..yeah right ...
Go to Lexus of Seattle or Spokane or Portland.
Both Lexus of Bellevue and Tacoma are owned by same owner ( so you can't negotiate much between these two ) ..
On 4/1/2007 12:33:09 AM girl88 wrote:I went to this dealership to test drive an RX 350.
I called in the morning to arrange a time with Jennifer and left her a message, and she never returned my phone call. When I called back, she sounded annoyed and said that they would just have one of the salesman help me. I then arrived and asked for her and she did not come to greet me and the first salesman to approach me was the one that ended up helping me.
He was helpful but standoffish and was directive and not engaging. I felt as though I was judged as my friend and I, both professional business people in our mid-30's, and appear younger than our age, arrived wearing our saturday clothes - casual & in blue jeans.
When it came to pricing, prior to my visit I had been told I would be offered $500 over invoice. The price quoted during my visit was actually 2,000 over invoice compared to the KBB invoice price. I also discussed trading in my Honda Accord, which they only offered me $5500 for (Low KBB value for fair condition is $8700. It is in excellent condition, which equates to a KBB value of $10,600)
I was prepared to pay cash for this car, regardless of the trade in.
Overall, from a customer service standpoint, it did not appear that this dealership wanted my business, and as a result they will not get my business.