Highly Recommend this Dealer - DVShoreline
We recently leased our third IS from Lexus of Seattle (2017 300 F Sport) and are very pleased with how the entire process went. We have worked with Pauline throughout this time and feel she made the process very efficient and painless and we love the car and color :). I would highly recommend Pauline and Lexus of Seattle!
Nobody could match the experience! - aaflyte
My husband bought a car from Bob King at Lexus of Tacoma in 10/2010. Bob has since gone from a car salesman to friend. He checks in on us a couple times a year and let's us know new things that are happening at Lexus, but has never pushed us to buy another car. Fast forward to 11/2016 and we were ready to trade our old Lexus in for a new one. I test drove Mercedes, BMW, Acura, and Infiniti and ultimately our experience with Bob and the service department over the last six years made the decision to stick with Lexus simple.
When we pull in for service, I am always greeted promptly at my vehicle and someone opens the door for me. My kids instantly run for the free refreshments and treats for a morning snack. I hop in my loaner and am out the door within a few minutes every time. John is my favorite, but have never had a bad experience with other service personnel.
customer service, customer service - jimbo
I am total sold on the whole customer service experience at larry millers lexus Spokane. the cars a very nice but the customer service is amazing, and that will keep me coming back over and over again. thanks
Damaged my car dash - tjmush
Love the cookies in the waiting area, but they damaged my car when I brought it in for a navigation repair. It's really hard to get a hold of any one via phone. I think I or my assistant have called over 10 times. I also had to email in the Lexus service bulletin describing the problem. I wouldn't take my car here again after hearing from friends who have had bad experiences too.