28 Washington Audi Service Centers

I just love the service I receive at Audi Bellevue. - happy customer

I just love the service I receive at Audi Bellevue. Staff is professional and efficient. I just needed an oil change, but they also provided me with a ride to my office.

Trevor Dalton, our estimator was great and easy to work - ymoua2000

Trevor Dalton, our estimator was great and easy to work with. Repair was done professionally. Front desk ladies could have been little nicer.

I've been going to Audi Spokane for a number of years and - RH

I've been going to Audi Spokane for a number of years and they've consistently provided great, informative services. Happy with my Service Adviser (Kyle), who's a very knowledgeable guy. All in all, a good experience.

I had an honest, pleasant, professional, and upfront - D.Davis

I had an honest, pleasant, professional, and upfront experience, add to it, out of state. Only 2 cars available in PNW, my home dealership didnt work out. Car Pros, came through! All transactions settled via text, email. That said, part of my recommendation is based on the "dealership personality." Dean (dealership) was upfront, clear and resonated a sense of long distance trust. I hadn't met ANYONE. I am thrilled owner of 🚗 ... thank you.

When you leave your car at a repair shop or pricey - Joyce

When you leave your car at a repair shop or pricey dealership, they may not take any responsibility if it is severely damaged and vandalized while in their CARE! Roger Jobs Audi/, Porsche, Bellingham is one of those places. I did not bring my car to you in this condition! It was not even parked near security cameras. The damages done to my car was per their estimate, almost $8000. The informed me that they are not responsible for theft or vandalism done to customer’s cars while parked in their lot. The only person who communicated with us personally, was their service manager, Nicholas Pacifico. They lied to the BBB saying we’re not willing to meet with them. We set up the meeting because no one would reach out to us. Their policy was relayed to us through Nicholas. We requested the meeting to demand copies of their insurance and Garage Keepers if they had one. We cancelled our meeting because our insurance company advised they had requested the information. Our meeting would have impacted us too emotionally, so our agent further advised against it. We are very lucky to have Comprehensive on our vehicle. We were long time customers of this dealership.

Great experience with Brian Reed - evanworld

I purchased a new 17 A4 allroad from Brian - and it was an excellent experience. When I engaged Larson for a test drive, Brian replied within a couple hours and confirmed a time that worked for me. On arrival to the dealership, Brian tossed me the keys and told me to take it out for as long as I liked - no hard selling shotgun sales guy with Brian. When it came to making an offer Brian juggled a lot of moving parts to the deal and after a couple days met my requirements and made it happen all the while staying loose and funny and at ease. I think I aggravated the finance lead by shopping rates - yet I did get the car and deal I wanted.

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

This must be the worst auto body shop in the greater - kamuikd

This must be the worst auto body shop in the greater northwest and I have been to some really bad ones. Dick Hannah really needs to hire people who understand the needs of their customers. Car Drop off Dec 21, 2023, was told by Trinidy to only contact her and her Appraiser Ashley on Tuesday and Thursday. I was blown away by this, but OK. After the drop never hear their voices again until I pick up the car on Jan 24, 2024. The process of ONLY communicating with your customer on Tuesday and Thursday is very disappointing and updates only through texted which seem like an automated message is so bad. I would ask many times throughout the day and would not get anything back until TUESDAY OR THURSDAY and even than I would get an automated message. The lack of communication and only doing business through Text is not good customer service. I will take my business somewhere else where I don't have to repeatedly ask for information and also not have to do business through text message and be restricted to ask about my car on ONLY ON TUESDAY AND THURSDAY.

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.

Car returned finally- Charged my card for rental car gas - Mr. Rob Will NOT

My car was finally returned 8-14-18 at 3:30pm... Then they charged my CC to put gas in the rental that they brought to me yesterday! Imagine that--then I got a SORRY from them again! What has happened to customer service especially with this dealership... Would not recommend so unprofessional.

I lost my key. I went to a locksmith first, who led me on... - Wyntredaye

I lost my key. I went to a locksmith first, who led me on for 3 days before admitting they could not program the key they made to my car. I brought my car and the freshly made key to University dealership. They told me I need to order a factory key and it would take 5-7 business days. They were able to get it in 2 days and immediately programed the key to my car! In addition gave me a complimentary check up. They were so quick and friendly overall. Not having a car was so stressful. Their quick and friendly service was so appreciated! They have my future business!