26 Washington BMW Service Centers

I leased my bmw from them Justin was awesome Went for - Mpanjabi722

I leased my bmw from them Justin was awesome Went for 1st service felt like king Thanks

Arranging service was quick and efficient. - micgrove

Arranging service was quick and efficient. The service itself was completed in good time. Everyone involved were polite and helpful. Nice.

Leonard is our service advisor and he is thorough, prompt - ca.potter

Leonard is our service advisor and he is thorough, prompt and honest. He explains everything and is flexible when we have scheduling issues. We have been happy with the team at BMW Bellevue.

Trevor Dalton, our estimator was great and easy to work - ymoua2000

Trevor Dalton, our estimator was great and easy to work with. Repair was done professionally. Front desk ladies could have been little nicer.

I had an honest, pleasant, professional, and upfront - D.Davis

I had an honest, pleasant, professional, and upfront experience, add to it, out of state. Only 2 cars available in PNW, my home dealership didnt work out. Car Pros, came through! All transactions settled via text, email. That said, part of my recommendation is based on the "dealership personality." Dean (dealership) was upfront, clear and resonated a sense of long distance trust. I hadn't met ANYONE. I am thrilled owner of 🚗 ... thank you.

Dean was my service advisor. - amagiccarpet

Dean was my service advisor. He provided great customer service while getting my car repaired.

Had a problem with the brakes on my 2021 BMW that was - hcgw

Had a problem with the brakes on my 2021 BMW that was under warranty at first they ( the service department) was not to interested in working on. I will give them credit for sticking with it and fixed the problem. Steffan the service advisor was helpful, but we could have used a little bit more communication.

First of All - I love my car! - shawndonohue

First of All - I love my car! 2006 SLK55 AMG. It's my only toy and will be a classic someday. My car looks like new! Service was prompt, courteous and exceeded expectations. Only Genuine Parts used. Celelia Cline, my estimator, treated me with respect and knew how important the repairs were to me. If your car is important to you, I would highly recommend AutoNation Collision Center of Bellevue.

Great Dealership - pcgeorge

Wayne took control immediately, checked me in and had my X3 headed to the shop in no time. The repairs were completed in a reasonable time and everything functioned properly again. I really appreciate your clean comfortable waiting area complete with the morning paper and beverages. The restroom has been clean every time I have used it. I did take advantage of your shuttle service as I have once before. Both times I have found Mike to be pleasant, courteous and a good driver. The car was clean, comfortable and luxurious.

This must be the worst auto body shop in the greater - kamuikd

This must be the worst auto body shop in the greater northwest and I have been to some really bad ones. Dick Hannah really needs to hire people who understand the needs of their customers. Car Drop off Dec 21, 2023, was told by Trinidy to only contact her and her Appraiser Ashley on Tuesday and Thursday. I was blown away by this, but OK. After the drop never hear their voices again until I pick up the car on Jan 24, 2024. The process of ONLY communicating with your customer on Tuesday and Thursday is very disappointing and updates only through texted which seem like an automated message is so bad. I would ask many times throughout the day and would not get anything back until TUESDAY OR THURSDAY and even than I would get an automated message. The lack of communication and only doing business through Text is not good customer service. I will take my business somewhere else where I don't have to repeatedly ask for information and also not have to do business through text message and be restricted to ask about my car on ONLY ON TUESDAY AND THURSDAY.

Cole did a great job helping me with the purchase of my - DP

Cole did a great job helping me with the purchase of my new 2023 GMC Canyon AT4. He was very thorough showing me all the features of the truck. I highly recommend George Gee GMC.