On 5/23/2013 3:54:25 PM soldoni24 wrote:
Juan Villegas was great. I live in NY. My recently widowed mother in law lives in NJ near Fette Infiniti. Her 96 Infiniti had some severe mechanical issues and was in for service at fette. Todd in service was fair and kind and we decided that it was not worth investing in a repair of her old car. Todd sent her to Juan to discuss a replacement. In a couple of hours, via phone and email, Juan put together a great deal on her trade in and a new G37 and without having to cross the bridge to NJ, Juan helped me help my mother in law get a great deal on a great car. Thanks to Todd and Juan.
On 5/23/2013 2:47:27 PM slballif wrote:
I called Randy Carlson on the phone and told him what I was looking for. He called me back within an hour and had found my car. He was very professional and knowledgable. Unfortunately, I was not quite ready to pull the trigger. I was about 6 weeks away from purchasing. He asked me if he could call me about a week before I was ready to purchase, in order to go over details and start looking again. I agreed. In the meantime, an exact match showed up at Park Place, so he called me to see if I would be interested in purchasing a little bit earlyin order to save the cost of shipping from another state. I was not ready and he did not push. Again, very professional. His follow up was excellent without being overbearing. I liked the fact that he did not have a pushy used car salesman mentality. I ended up buying my new QX56, from Randy, in the timeframe that I we had discussed and he put me in the perfect car that I absolutely love!! Everyone, from Randy to the General Manager, Arthur, my sales manager/finance contact, and the service and parts staff, were all excellent and very professional and helpful. Every time I go into Park Place Infiniti I am greeted by a professional and helpful staff. I highly recommend this dealer!! I have already referred 3 friends to Randy. I don't think any of them have purchased yet, but I know if they decide to buy an Infiniti, they will definitely go to him and Park Place. Thank you for a wonderful experience!