On 6/18/2013 1:52:14 AM Cjbkab wrote:
Oh where do I start, this is the absolute worst purchase attempt ever. Apparently they have a serious spider problem. Spider webs all over the new cars, also connecting the cars to where you don't want to cut through them. I brought this up to Steve during the disappointing waste of time we were there. Apparently the cars are cleaned at night and by morning they are covered in webs. Umm. Gross. Even the cars right outside show room have webs all over. We test drove the day before and had to get a web off the back of the door to get to handle to open hatch back after the drive. It is amazing how the spider problem is only on Hyuandai side of lot and there is not one sign of spiders once you walk across the lot to Superior Kia. Personally I would be embarrassed, it was bad. Have never seen this anywhere car shopping.
The week prior emailed William back and forth a few times. Never clearly mentioned that you have to qualify for EVERY deal to get the Internet "baiting" price. Test drove on Sunday spoke to William didn't mention it them either. We said we would be back Monday or Tuesday and he said he would be there those days just not the weekend because of a boating trip. Guess who hadn't been there all day when we arrived Monday, you got it William i guess that is why i never got a call back that day, he wasn't there. Steve has to be the most uncaring, rude salesman ever. This dealer ruined the Hyuandai name for us. We will never buy one, and believe me I will let everyone looking at the hyuandai to walk across to Kia. It was night and day difference between the two. From cleanliness or pride in what your selling to basic manners and politeness.
Oh forgot to mention when we showed up to look Sunday NO ONE came to help we looked at cars out in lot in the rain. Then looked through the show room cars before we were approached, a good 20 minutes. There were plenty of signs that this was a bad idea. Very PUSHY group of salesmen. When we weren't dealing with Steve we got to listen to another lady repeatly say. " No I am just looking today, not buying. " Very sneaky and shady dealership. Surprise the little things you try hide have to come out eventually, be upfront with it. We only looks at the Accent SE because of the awesome "price slash" online.
That was the first thing the Kia dealer told us about, was one the were the thing hyuandai hid till last minute. Sorry I wasn't going to spend the original 18 k sticker price to this dealership. So we walked across to Kia and spent our money. I AM SO GLAD It was a bad experience because we are so much happier with our last minute decision than the one we took time to look at and think about.
We had a great experience 3 years ago at Superior Honda and a great experience with Superior Kia. I don't know how this Hyuandai is a part of this group. The discount lot down on spring grove was cleaner. Sad. I have heard nothing but wonderful things about hyuandai but, wow this was BAD. Greed and sneaky, shady deals are a bad way to go. This dealer has made up my mind to not buy hyuandai. Sad that one dealer can ruin this bad for all, it was aweful. Thanks for being this way we would not have been nearly as happy in the accent as we are in the Kia. Everything happens for a reason, as aweful as this was, it was for the best. We were buying that hyuandai without a doubt in our mind, so excited about it to get kicked in the face in the end. Great Job I Love my Kia. I didn't know a thing about Kia's. Because of you, now we know the difference and it is a BIG one. We could go on forever but we are done. Thank you hyuandai (Steve) for sending me to Kia!
On 6/18/2013 12:07:57 AM GeneMary wrote:
I brought the vehicle in for and lub, oil & filter change, and tire rotation. They found that the battery terminals were corroded and that the transmission should have the oil flushed. They said everything else look good. I had them flush the transmission and that I would clean the battery terminals. All the people I talked to today were all really friendly and helpful.