6 Land Rover Dealers near 60477near 60477

Absolutely the saddest people in the Service Department. - cedricmuse

Absolutely the saddest people in the Service Department. It seems that they have mechanics who should be Janitors. Also they have Service people who want to text instead of calling. There Service manager wants to talk to you like he's your friend..It seems to me that the whole staff should be Fired...So So sad

I regret bringing my vehicle to Jaguar Land Rover Chicago - cmastio1

I regret bringing my vehicle to Jaguar Land Rover Chicago (Howard Orloff). After a CVVL part was replaced under warranty, my engine ultimately failed due to a cracked intake valve in the same cylinder that had a documented misfire at the time of service. Yet that misfire code mysteriously disappeared from my final invoice and was replaced by a different one that was never referenced anywhere else. At this time, the dealership has refused to answer questions about this inconsistency or provide documentation required by Land Rover’s own service protocols. Critically, that protocol (TSB SSM75724) requires an engine oil sample to be taken to screen for underlying damage — a step that was never completed. This omission eliminated the opportunity to catch early signs of engine distress, which could have prevented a catastrophic failure. I now have an engine that has failed, on the very same cylinder whose diagnostic code was omitted from my final service invoice. At this point, I have written confirmation from the service manager that they will not respond further. It’s extremely troubling to see a luxury dealership dismiss this level of concern — especially when proper procedures likely would have prevented the damage. I encourage anyone considering service here to proceed with caution and get everything in writing.

Akrim A. His thoughtfulness and genuine care averts disaster - medicine hat

Akrim A. deserves a great dept of gratitude from me. I had what seemed like a very minor condition materialize with my Jaguar the night before I had a very long drive for a client meeting. Akrim's care revealed an unrelated but extremely dangerous condition with one of my tyres. He insisted I leave the vehicle as he did not think it was safe for me. I would never have noticed this condition on my own. I had no reason to check. Without Akrim's genuine concern for me personally, my long drive could have ended very badly. Instead, I was driving a very nice and very safe vehicle provided for me as a courtesy at Akrim's insistence. Akrim and everyone at Howard Orloff, you've been great to me for 26 years!!!! THANK YOU SO MUCH for keeping me safe this time. I'd say this one is in the "Extraordinary" category. Efren Molina Loyal Howard Orloff customer

Just bought a 2022 Range Rover evoque! - Heatherdpajak

Just bought a 2022 Range Rover evoque! Great car dealership. Everyone was very friendly. Luis C. Is the best car salesman we have ever had. He was able to answer all our questions and made our experience great. He also followed up to see if I had any questions. Highly recommend them.

Customer centered and focused! - doh_rae_me

Customer centered and focused! They provide excellent customer service from initial inquiry to purchase. I am confident they will continue to show excellent service and care throughout my ownership as well! Jordan B (salesperson) was awesome! Mr. Tandy (financial) was amazing as well - personable, tons of fun, kept it real, and provided fair options! They understand you’re buying a luxury car and treat you accordingly!