4 Kia Dealers near 89521near 89521

We love our new Kia K5, and the sales team Ernie - Steve G

We love our new Kia K5, and the sales team Ernie “Kentucky“ and Anthony were simply amazing! They made our transaction seamless, easy, and fast! We truly appreciate the wonderful deal they gave us, and their customer service was outstanding! Thank you so much Folsom Lake Kia Team. I would highly recommend this dealership.

What started as a promising visit ended with lies and - plbertol

What started as a promising visit ended with lies and unkept promises. They could not deliver on what they promised but it was because they tried to hide added costs for services that were never asked for yet were disclosed as being "included" with the car. We have had this car for 2 weeks now and we still have not secured financing because of these costs they keep trying to add in to the loan! Finally, the sticker prices on the used cars here are at least 3k higher than competitors on the same street. Sadly, we just don't see being able to recommend or do business here again. It's a good thing we happen to like the vehicle we purchased (or at least think we purchased).

Excellent service for my Miata. - Zipron5

Excellent service for my Miata. Normal service, full safety check. Plus factory recall update. This was done with a very thorough inspection at arrival; an estimate for the service that was accurate. Completed in a most timely manner. In addition a navigation system correction is needed and a recommendation/estimate that is accurate was provided.

Beware of the Roseville Kia Dealership. - jazystorm22

Beware of the Roseville Kia Dealership. This submission is as a direct result of my horrible sales experience at the Roseville Kia Dealership located in Roseville, CA. On 5/25/24, my husband and I purchased a Kia 2024 EV9. I met with Christian Hurtado, Chad Matz, Christian Costello, and Veng Vue. Sales managers Hurtado, Vue, Matz and finance manager Costello told my husband and I the following: It is the policy of Kia that all cars purchased must include LoJack paid for by the customer. In my opinion, this was a false misrepresentation, as this is not Kia’s policy. We informed all sales managers that we had our own financing with a 6.5% interest rate; however Hurtado, Vue, Matz, and Costello told us in order to receive the $7,500 Kia incentive, we’d have to use Kia Finance America. We later found out our lienholder was B of A, not Kia Finance America. Managers submitted the customer satisfaction survey without our authorization. Managers told us in order for a smooth loan process, it was better to use our mailing address rather than our physical address since our driver’s license listed our mailing address. This resulted in an increased sales tax and delay in submitting our clean energy rebate application. Managers initially offered us a 8.99% interest rate with a 84-month term even though our FICO score was over 800. Wells Fargo denied our application saying that the “term was excessive”. Mr. Costello submitted our loan applications to several credit unions that required a membership or Sacramento residency. We received denial letters stating we failed to meet their criteria. In my opinion, this reckless submission illustrates Mr. Costello’s lack of oversight. Roseville Kia included in our sales package a “cheat sheet” directing customers on how to respond to survey questions regarding customer sales experience. The Roseville Kia Dealership should be investigated for conducting, in my opinion, unscrupulous business practices.