Dynera was AMAZING! - Lildude004
Dynera was very helpful and very informational.she was also a very sweet person to me further more she was not pushie and didn't pressure me on buying a car right then and there she also took the time out to make sure the car was what I really wanted as well
Used car - Jb0206
Very professional and friendly. Worked very hard to make the deal work with my parameters. I would recommend to anyone looking for a vehicle to check them out.
Very Satisfied Customer Due To Exceptional Service!! - Michael Lumpkin
My wife and I bought a car from Mike Anderson and the whole process was seamless and exceptional! He made sure we he answered all of our questions, was very attentive and made sure our needs were met. I would highly recommend him to anyone looking to buy a new ca. Mike Anderson is truly an asset at Hendricks Chevrolet!
Catered to like a king - Bozen
Cody worked hard to get me the deal I required before my wife would let me purchase my new truck. Don't know how he did it but they did come around to my wife's way of thinking, I now have a new truck.
Excellent buying experience with Dino Hill. - Cheryl08
I knew exactly the car I wanted and Dino Hill searched until he found it. I would certainly recommend Dino and Jim Ellis Chevrolet to anyone searching for a new car. He certainly goes the extra mile to provide a great car-buying experience.
Great service department - MMcD488
I brought my 2013 Chevy Sonic in for and oil change/tire rotation and also to have 2 recalls addressed (one was for the Mylink, and the other was for the parking brake). I usually bring my Sonic in for oil changes here because the price is great. This is the second time that I've had other work performed and they've treated me well every time I've brought it in.
New Buick, Yayyy! - LoyalCustomer01
I just purchased a brand new 2015 Buick LaCrosse that I love! I traded in a Chevrolet Malibu that I also loved as well, but it was time for a new ride. Fortunately they understood that my time is valuable because they got me in my new car in great timing and proceeded on with the rest of my day. For a professional and great car buying experience I'd say go to Cronic Chevrolet Buick GMC!
Excellent - Happy Customer
Bob Maples was wonderful!! He made sure that I got exactly what I wanted. I have way less than perfect credit. I spent all day with him. He showed me several cars and was very patient. I could not ask for a better sales person or experience.
I was very pleased - Sybil Culpepper
I was very well please with everything. The staff was very good and the prices were good. I will go back when I need to. They were very helpful with information that I needed. Very well please with my tires with nitrogen
Quick and Easy - Corie
Both my husband, myself and my mom have all purchased vehicles from Wes Corley at All Pro because he works hard to get you the best price possible! He isn't pushy and we have all left there feeling confident have happy with our decisions to purchase vehicles from him! I highly recommend him if you are looking to buy a car!
Outstanding buying experience - Sportcarguy
I personally highly recommend "Rey Saenz" because he's extremely patient, knowledgeable, helpful sales consultant at AutoNation Chevrolet Northpoint. If you looking forward to a great customer experience please don't hesitate to contact him for your next new car.
Wonderful experience! - meaghannet
We were provided with high quality service by a high quality salesman! George was friendly and very knowledgeable of the products. We will definitely return for our next vehicle purchase!
First ever Cheverolet purchase - Laurenrmann
I have driven a loaded Ford Expedition EL for over 10 years and was just not comfy in them anymore. I contacted the Riverside about trying out a Chevy! JR Rutledge was the salesman and was very helpful to find the exact match for me! It's always nice to find a someone who will help find the perfect car like what you are use to. Once we found the perfect suburban JR worked with the numbers to also make that work out for my finances! Thanks to all the staff who made my first ever Checy purchase a great one! I highly recommend Riverside and JR Rutledge to everyone!! Thanks!!
Custom Truck with Custom Service - aer_tech
Excellent knowledge base and support in the order, purchase and upfit of my truck.
The specific build options I requested made my truck the first of it's kind so far and stirred quite a bit of excitement.
They will bully, yell at you and won't let you leave... - Amanda K.
This is the worse car dealership on the face of the earth, as far as I am concerned. The hide the car's price, force you to sign papers before you can talk to someone about the price of the car and refuse to give back your car keys if you were doing a trade in. I have never felt so scared in my life. The associate, who did not wear a name tag, decided to tell me I couldnt have my keys when I asked for them. I told him it was taking 2 hours to see the actual finance person "in the box" and I was done. He wasn't giving me the APR and wasn't telling me how he make my monthly car payments lower. He reduced my trade in offer from $1000 to $500 for no reason. I had a set offer from Truecar for $8999 and they were originally trying to sell me the car for $14,000. After citing these reasons, I demanded my keys again which he said he would go get. I follow him to get them and he gets his manager, talking to him for five minutes, toying with my keys in hand this entire time. They step out and the manager gets upset, loudly shouting are you kidding me to me and my boyfriend. I said this has taken too long and no one can give me a straight answer about anything. I demand my keys again and he hands them over. At this point, my boyfriend says we are no longer doing business here and turn toward the door. The manager gets even more upset, starts yelling "are you xxxxxxx kidding me?!" and we rush to my car sitting outside as they chase us out. I did not feel safe, I was not taken care of, and I couldn't leave when I wanted. Do NOT come here if you care about any of those things.
Firing on all Cylinders - lowburb1
I was very impressed with all aspects of my purchase experience at Nash Chevrolet. I've purchased vehicles far from home many times and it requires a level of service from dealers that most view as a burden. That was not the case with Mike Dawson (http://www.mikedchevy.com) and the folks at Nash Chevrolet. They were always available to answer any questions or address any issues I had prior to the sale and well beyond. I wouldn't hesitate to purchase from Nash Chevrolet again.
Great car buying experience - Inferno
Andean Chevrolet is a family owned and hometown dealership. Thanks to the Otwell family and employees for a great car buying experience. Special thanks to Carol, Jeff, Ben and Mac for hands on personal service.
Buying a car - Marisa.Nash
Everyone was very nice. The sale person I worked with was very nice he help me out alot he explain stuff. The manager was very nice too. I was so happy leaving there with a new car. Thanks.
NO ONLINE APPT! NO PHONE CALLS! MY CAR IS STILL NOT FIXED! - TU-UGA0708
I brought my vehicle to the service department at Ivory Chevrolet due to a leak of red liquid. and was welcomed with that they are only taking cars that have appointments. I told them that I made an appointment online and they stated that they do not have any way of accepting online appointments, even though it is available on their website . I spoke to the manager and they said they would still look at my vehicle on that day as I had no way of knowing they do not utilize their online service. I never received a call. I called back the next day and after several attempts I was told it was a small oil leak and it would be covered under warranty. It takes two days to order the part and will be ready on Monday. Fine. I called on Monday, still no phone call from Ivory, and they stated that there was also a water pump leak, and I would have to pay for that. Again I said fine and it should be ready on Tuesday. I called again on Tuesday (still no call from Ivory Chevrolet) and I was told that the car was ready. When I go down there, the car was not ready and I did not receive a call notifying me. I was then promised a rental car after about a week of not having my car. I received the rental car and came back the next day with the thought the car was fixed. Today, a week later, I get my oil changed at another establishment with them showing me a red substance leaking from my vehicle and they stated it was a coolant leak, which was the problem the entire time. I purchased my vehicle from Ivory and have went there several times for service with no issues, but I am extremely disappointed with the service I received. I was not going to write a review but just no longer patrion this service department, but the fact I now I have to pay more money for the problem that Ivory said they fixed was the final straw. I hope that the service department improves.
Why I didn't purchase from Clay County Oxford - rodrobertson
I made an offer that was accepted for a used car @ the Oxford location. The Oxford sales manager drove my trade in vehicle for 5 minutes and returned telling me that he wasn't sure that he would make it back in my car.
There is nothing mechanically wrong with my car and I would never attempt to trade in a car that was on the verge of a break down.
I was even going to trade a vehicle for less than the kbb.com "fair" dealer trade in value.
The vehicle is more in the kbb.com "good condition" than the "fair" condition.
I asked for my key and left.
It's been a week since I was told my car was about to break down and of course it hasn't.
Today my car has 82k miles on it and if it ever breaks down, I will update this post.
In closing, the salesman Jerry was awesome. It was Rufus that took the commission out of Jerrys paycheck .
Used 2015 Suburban with preexisting "unknown" issues - Avery282
I purchased a 2015 Chevy Suburban in March 2016. For some reason the Onstar system was not connecting to a representative when pressed. The gentleman at Bellamy Strickland said to try when I got home. I tried a number of times. I finally took it in to a local Chevy store to have looked at since the distance from my home was quite a ways from Bellamy Strickland. Finding out the entire onstar system was faulty. Also the gps antenna was needing replaced and had water leaking underneath it. $700 later It was fixed by Rick Hendrick. Please be aware of preexisting issues before purchase. I could kick myself for not having the unit checked out prior to signing the "as is" form. My salesman and finance manager were good. Natalie in BDC was fine. I just am a little disappointed that this pre-existing issue was not reimbursed from the dealer.
Bad Experience - Breakout
The wife and I were in the market for an Impala 2LTZ. Found one we really liked at Ginn Chevy and called to verify the car was on the lot. Also called to let them know we were coming to see the car and work a deal. When we arrived, the sales person took us out to look at the car, and while looking at it, another salesman got the keys and sold the car to a couple that arrived after us. We tried to work a deal on another similar car on the lot, but the dealership would not come off of the MSRP price at all, and was low balling us on our trade. We left there empty handed after several hours and went to another dealership and bought the car we wanted for a great price.
Terrible Customer Service - Grant5401
I have always brought my car to Carl Black Kennesaw for services and warranty check ups. 90% of the times I bring my Camaro into Carl black, it comes out damaged in one or more places. Every time they fix it but I've noticed all the repairs have been half xxx. It has gotten to the point where I come into the dealership, show them everything wrong about my car cosmetically, and yet it still comes back with curbed wheels, 80 extra miles on it, dents, scratches etc. Not to mention, I brought my 2014 Camaro ss 1le in due to burning smell. My service advisor said it could be the clutch and they would check it out at no cost. After getting my car back all messed up, they decided not to look at the clutch as promised. All around bad vibes from this dealership.
advertising about reestablishing your credit - starr
Filled out on line application and Mark Sizemore called to and told me to come in and when I got there he wasn't working. Left message to call me and let me know if they could help no one called had to call back service was really bad. Mine you that I had my Gm discount authorization number to use but still was not willing to help me
SCAMMED BY THIEVES! - Scammed by thieves.
Fraudulent window sticker on vehicle. Dealer refuses to replace with legitimate car. Filed lawsuit and still no results from dealership. Avoid these crooks and liars.
Incompetent and Manipulative Service Department - camaro69punkin
I am a female and took my car in for new brake pads. The service department replaced my brake pads and turned(machined) my rotors and charged me just under five hundred dollars. Two weeks later I returned to the service department because my brakes were not working properly and occasionally making a grinding noise at which time I was told my rotors need to be replaced at a cost of around eight hundred dollars. There was nothing wrong with my rotors when I took my car in for new pads. I sought a second opinion at another dealership and was informed I did need new rotors but only because my rotors were not turned correctly and were grooved out. I returned to Goodmark Chevrolet once again and was told I had not been driving my car properly and that is what damaged the rotors. My car is still under factory warranty and I have been driving for 30 years and have NEVER had to replace a set of rotors on any vehicle I have ever owned so I think I know how to drive. The service department damaged my car parts in an attempt to make more money and because I am a female thought I would accept their explanation of it being my fault but I didn't. I have since filed a complaint with GM as well as the Georgia Department of Law consumer Protection Agency. I would not recommend this service department to any females because they will attempt to manipulate and take advantage of our lack of autumobile service knowledge. The only solution they were willing to offer me was to reduce the price of the replacement rotors in which I declined because I don't feel I should have to pay for their incompetent employees who damaged my rotors; hence, that is why I filed formal complaints and am waiting for a response.
Service department - Tammie
I had an appointment for a few repairs on my impala . I arrived 10 minutes prior to scheduled appointment 10am . At the time I called to make the appointment, I was told it would take approximately 2 hours . I called at 130 to get the progress of the repairs just to be told it has not even gone into the shop yet. I received a call about 330 saying my car was ready but only 1 repair was done because they didn't have parts for the other repairs ,which was suppose to be order prior to the appointment , that's why I made the appointment to give them time to get the parts in . I was not happy to say the least . I will never deal with this dealership again and would never recommend them to anyone , I only rated this a 1 because I had to leave a review
wow I never knew so many people were that rude. - dontbuyfromlibertychevrolet
Ok well if you like being treated like your dirt under some ones nails then come to library Chevrolet. You will have a great time. No one will be able to help you and they will talk down to you like there better then you. Took my 2013 equinox there for a old change and to have them give it a once over. A day later my oil light came on I pulled my dip stick out to my surprise there was no oil. So I called the deal the girl that picked up told me the service department was closed and I need to call back on monday. I asked to talk to someone else she said ok but they can't help you. The nexted person that picked up said the same thing she said to call back on monday. Long story short I now drive a ford and will never recommend library Chevrolet to any one!!!
Terrible in every sense of the world. - Ttfgg
Went in on a Tuesday to have my tire replaced hoping it would be fixed withinh hours........well those hours turned into 48 hours 2days! Was highly displeased with the customer service available my contact nikki crisp was more concerned with walking around fiddling with her phone and twirling her hair to be concerned with my tire issues smh. Every time I checked on a status update it was either we've found something else wrong which will cost extra to replace or we are waiting on a part from another dealership that is 4 hours away. All in all do not give superior chevy your time or business go outside of the metro area for a reputable and classy dealership.