Go see Janelle!! - Shakaphillips
Please please please go see Janelle Baranco! I was so clueless about searching for a car. She was so patient and answered all of my questions. Her professionalism and kindness made this experience very smooth and actually enjoyable! Who knew car shopping would be so informative and pleasant!
Great car - Lisa 16
Eric worked hard until he found the car that was right for me and family. He was always friendly knowledgeable and provided great customer decide to me.
Great experence - Geraldine
My experience here was AWESOME!!! I am definitely recommending this dealership and my salesmen Ryan Deaton to anyone and everyone. I had a great experience buying my new Malibu from here.
Excellent Sales Experience - cw
Thank you Danny Ware and all the sales and finance team who listened to my needs and made my purchase experience great. They showed great team work even after the sale. Thank you all.
Really great customer service! Dino was fabulous! - LoriT
We purchased a Suburban and felt like we got a great deal! Dino and the rest of the team were so accommodating all the way to the finance director. I usually hate the process and negotiations when it comes to purchasing a new car but they really made it enjoyable. I will definitely send them lots of referrals.
Great Dealership - Jimmy
Bought a new Colrodo they explained all the technology of the truck very great experience. Staff very knowledgeable of the vehicle and willing to work with you.
Oustanding Experience that I won't forget about!! - Kristina McElroy
The best experience with James Mills and the sales manager Bobby. They went out of their way to go to Florida and get me the car I wanted. It was a better price at Cronic with half the miles. I could have gone down the street to Speedway Ford and got the car I wanted but I didn't because they were determined to earn my business. They put me in a 2013 Ford Edge limited for over 2 weeks while I waited to get my car in from Florida. I wouldn't want to go anywhere else this wasn't the first time buying from them and certainly won't be the last!!!
What an experience! - Kellii'sZ71
My husband and I and our 6 dogs are moving to Montana in May and I don't want to move there with a vehicle that was 12 years and a lot of mileage on it, not knowing any reliable mechanics.
I work at Tractor Supply and Lauren Teal is one of my customers we got talking and she suggested I come to see her, so we did. We looked at a couple of trucks and then asked her to do some homework on the best rebates on the trucks that she had on the lot and we arranged to come back on Saturday. She did as she said and on Saturday when we returned she had 3 trucks waiting. We drove the first one very nice and then we talked about 2 and 3 (not needing the expensive rims decided NO on #3) so we drove #2. Lived it also. Came back to the dealership, Lauren put some numbers together presented it then with lateness of the day they said "We are gong of let you take it and we will call you on Monday."
Well what a great St. Patty's Day gift from my husband Lauren Teal, Chason Pendley, Harvey at Andean Chevrolet I was able to purchase my first car the year of my 55th birthday and not only that made buying a truck a much better truck buying experience from the both of us. We tend to stay away from dealers and mall's because we are not the shopping type people.
Thank you Andean Chevrolet in Cumming, GA.
Excellent - Happy Customer
Bob Maples was wonderful!! He made sure that I got exactly what I wanted. I have way less than perfect credit. I spent all day with him. He showed me several cars and was very patient. I could not ask for a better sales person or experience.
I was very pleased - Sybil Culpepper
I was very well please with everything. The staff was very good and the prices were good. I will go back when I need to. They were very helpful with information that I needed. Very well please with my tires with nitrogen
Quick and Easy - Corie
Both my husband, myself and my mom have all purchased vehicles from Wes Corley at All Pro because he works hard to get you the best price possible! He isn't pushy and we have all left there feeling confident have happy with our decisions to purchase vehicles from him! I highly recommend him if you are looking to buy a car!
Outstanding buying experience - Sportcarguy
I personally highly recommend "Rey Saenz" because he's extremely patient, knowledgeable, helpful sales consultant at AutoNation Chevrolet Northpoint. If you looking forward to a great customer experience please don't hesitate to contact him for your next new car.
Great service a family environment. - Deborah Bolton
I went in to test drive a used car, came back on Saturday and purchased it. They have very good salespeople, mine was Randall McCaffrey. He took excellent care of me, the whole team did. I would recommend this dealership to anyone ready to purchasing a car.
Amazing dealership and salesman - Cfenley2008
I had the best experience possiable at southtowne. Ronnie R. was an amazing salesman he explained everything to me and even helped me get my 2016 chevy cruze all set up. It was an amazing experience and I definitely recommend this dealership and I would say get Ronnie as your salesman.
Looking for a truck - Brandon Jenkins
I came in looking for a truck and it has been sold, but the salesman Thaddeus McDowell told me that there where some more trucks that fit what I was looking for and we went and found a better truck than what I was looking at and with the help from his sales manager I got the truck! So if your looking to buy a automobile give Maxie Price Chevrolet in Loganville your business!
A Pleasurable Car Buying xperience - Wendell Townsley
Scot Saffold, Sales Consultant, worked patiently with me through this purchase. It has been 17 years since my last car purchase so I was in no hurry to rush the process. He answered all my questions and his intent seemed more on following my lead rather than pushing closure on a transaction. After my research I was certain of the vehicle I wanted but equally uncertain from whom and what dealership to purchase from. Integrity made the difference and I am now a happy customer!
We're very satisfied! - trixie
When buying a car, no one wants pressure. There's none at this dealership. We were asked what we were looking for and shown the merchandise accordingly. We already had a Chevrolet Equinox and were pleased with it. We upgraded to an LT and are very pleased with it. The employees are exceptional.
Oh the Games They Play - aldubose
The ONLY honorable and individuals with integrity are the ones in Finance. The sales people as well as sales managers play a million games. Promise you things but don't want to put it in writing. Finance had to force my salesperson to negate the charismatic smoke and mirrors and place the things promised on the we owe. Just don't take their word for anything! Love my car. Hated the experience. Oh-and they sell cars that they aren't able to demo features on. And they're proud of that too! I wrote the owner and have yet to receive a response. I did, however, get a promise from the sales manager which resulted in a $5 gift card from my sales person for my trouble. What a joke. I'm afraid to even take my car back out there for things because I know they're salty from me speaking out against them and forcing them to do what they are supposed to do! Shame! Just beware.
Why I didn't purchase from Clay County Oxford - rodrobertson
I made an offer that was accepted for a used car @ the Oxford location. The Oxford sales manager drove my trade in vehicle for 5 minutes and returned telling me that he wasn't sure that he would make it back in my car.
There is nothing mechanically wrong with my car and I would never attempt to trade in a car that was on the verge of a break down.
I was even going to trade a vehicle for less than the kbb.com "fair" dealer trade in value.
The vehicle is more in the kbb.com "good condition" than the "fair" condition.
I asked for my key and left.
It's been a week since I was told my car was about to break down and of course it hasn't.
Today my car has 82k miles on it and if it ever breaks down, I will update this post.
In closing, the salesman Jerry was awesome. It was Rufus that took the commission out of Jerrys paycheck .
Terrible service. - Wayne
I purchased a brand new Canyon truck around Christmas, the truck has been making a noise. Took it into service where they told me they had to order a part, that was about a month ago. Called in to check on it was put on hold forever then my service writer Shawn told me he would call before the day ended to schedule repair never heard a word....... What is going on at this place is NO SERVICE FOR CUSTOMERS at that rate I am not sure how your company stays in business
Bad Experience - Breakout
The wife and I were in the market for an Impala 2LTZ. Found one we really liked at Ginn Chevy and called to verify the car was on the lot. Also called to let them know we were coming to see the car and work a deal. When we arrived, the sales person took us out to look at the car, and while looking at it, another salesman got the keys and sold the car to a couple that arrived after us. We tried to work a deal on another similar car on the lot, but the dealership would not come off of the MSRP price at all, and was low balling us on our trade. We left there empty handed after several hours and went to another dealership and bought the car we wanted for a great price.
Sales Experience - MarkFosket
I test drove a 2016 Camaro and left my contact information to the salesman. I emailed him the next day and requested more information. I never heard from him. Days later I made an info request online at the Carl Black website. I got a call from the Internet sales person. I asked for more info on the same vehicle. I got a copy of the build sheet the next day. I requested a guote from the same sales person via email. I never heard from her again. I emailed the dealers general manager and related my experience and lack of communication from the dealers two salespeople. Again no response whatsoever. I have to say I've never had an experience like this before. Carl Black needs a new business model. Their current one clearly isn't working. I'd never go back there or recommend them to anyone. Carl Black's Facebook page is a litany of complaints. I can believe it.
advertising about reestablishing your credit - starr
Filled out on line application and Mark Sizemore called to and told me to come in and when I got there he wasn't working. Left message to call me and let me know if they could help no one called had to call back service was really bad. Mine you that I had my Gm discount authorization number to use but still was not willing to help me
SCAMMED BY THIEVES! - Scammed by thieves.
Fraudulent window sticker on vehicle. Dealer refuses to replace with legitimate car. Filed lawsuit and still no results from dealership. Avoid these crooks and liars.
Incompetent and Manipulative Service Department - camaro69punkin
I am a female and took my car in for new brake pads. The service department replaced my brake pads and turned(machined) my rotors and charged me just under five hundred dollars. Two weeks later I returned to the service department because my brakes were not working properly and occasionally making a grinding noise at which time I was told my rotors need to be replaced at a cost of around eight hundred dollars. There was nothing wrong with my rotors when I took my car in for new pads. I sought a second opinion at another dealership and was informed I did need new rotors but only because my rotors were not turned correctly and were grooved out. I returned to Goodmark Chevrolet once again and was told I had not been driving my car properly and that is what damaged the rotors. My car is still under factory warranty and I have been driving for 30 years and have NEVER had to replace a set of rotors on any vehicle I have ever owned so I think I know how to drive. The service department damaged my car parts in an attempt to make more money and because I am a female thought I would accept their explanation of it being my fault but I didn't. I have since filed a complaint with GM as well as the Georgia Department of Law consumer Protection Agency. I would not recommend this service department to any females because they will attempt to manipulate and take advantage of our lack of autumobile service knowledge. The only solution they were willing to offer me was to reduce the price of the replacement rotors in which I declined because I don't feel I should have to pay for their incompetent employees who damaged my rotors; hence, that is why I filed formal complaints and am waiting for a response.
Service department - Tammie
I had an appointment for a few repairs on my impala . I arrived 10 minutes prior to scheduled appointment 10am . At the time I called to make the appointment, I was told it would take approximately 2 hours . I called at 130 to get the progress of the repairs just to be told it has not even gone into the shop yet. I received a call about 330 saying my car was ready but only 1 repair was done because they didn't have parts for the other repairs ,which was suppose to be order prior to the appointment , that's why I made the appointment to give them time to get the parts in . I was not happy to say the least . I will never deal with this dealership again and would never recommend them to anyone , I only rated this a 1 because I had to leave a review
wow I never knew so many people were that rude. - dontbuyfromlibertychevrolet
Ok well if you like being treated like your dirt under some ones nails then come to library Chevrolet. You will have a great time. No one will be able to help you and they will talk down to you like there better then you. Took my 2013 equinox there for a old change and to have them give it a once over. A day later my oil light came on I pulled my dip stick out to my surprise there was no oil. So I called the deal the girl that picked up told me the service department was closed and I need to call back on monday. I asked to talk to someone else she said ok but they can't help you. The nexted person that picked up said the same thing she said to call back on monday. Long story short I now drive a ford and will never recommend library Chevrolet to any one!!!
Terrible in every sense of the world. - Ttfgg
Went in on a Tuesday to have my tire replaced hoping it would be fixed withinh hours........well those hours turned into 48 hours 2days! Was highly displeased with the customer service available my contact nikki crisp was more concerned with walking around fiddling with her phone and twirling her hair to be concerned with my tire issues smh. Every time I checked on a status update it was either we've found something else wrong which will cost extra to replace or we are waiting on a part from another dealership that is 4 hours away. All in all do not give superior chevy your time or business go outside of the metro area for a reputable and classy dealership.
We purchased a new truck from Walsh Chevrolet and had a... - starchief68
We purchased a new truck from Walsh Chevrolet and had a great experience. Valerie, our sales consultant was knowledgeable, pleasant and a joy to work with. The whole Walsh team seemed to have an excellant attitude which probably comes from knowing they're working at a great dealership. Lisa Walsh (the owner) made it a point to see that we were satisfied customers. We were impressed that we were able to quickly get a great deal without the usual game-playing. We highly reccommend Walsh Chevrolet.