Most wonderful Customer Service experience ever!!!!! - Rosa MIlbourne
Anyone interested in a purchasing a vehicle and are hesitant about purchasing from Jimmy Britt please don't be. I have never in my life experienced this type of customer service from any car dealership. I have lived in many places California, Virginia, Delaware, and now Georgia and the kind of service I have received from this dealership surpasses any car purchase I have ever made. Please ask for Fabian, he was honest, caring, and understanding of my needs throughout the entire experience. He actually cared about my needs and made sure I was taking care of throughout the entire experience. I felt like part of the family. He made me feel like I mattered and the relationship we were buidling was worth more than them making a profit. Trust me, go to Jimmy Britt for your car buying needs you will not be disappointed. Thank you Fabian for helping me just when I needed it the most and thank you Jimmy Britt you have gained a customer for life. I love my new vehicle.
Top Reviewed Specialists At This Dealership
Asome servic - asykes1971
Bought a 2017 chevy pick up
Had a very good experience and would recommend this dealer to anyone and Mark was very nice and a great sales man
Easy to do business with, low pressure, warm environment. - theg
The staff is very low pressure, talks to you straight, and the environment is comfortable. Being an avid outdoorsman, I appreciated the multitude of taxidermy masterpieces within the lodge-style central building.
Wonderful experience - Pinky1223
T.J. Cochran was amazing, he went over and beyond to ensure that my experience was not anything but as smooth as possible! He allowed for my professional questions and my crazy questions. Justin was also nice and proficient. I appreciate my experience and was blessed to have T.J. Cochran in my corner!!
Terry Wyatt - jimH123
As always Terry was great to deal with. He did everything he could to make sure we were happy. I always give Hardy the first chance to sell me a vehicle.
the friendliest and most helpful salesman - isaac
Robert Williamson is one of the friendliest, most helpful and down to earth salespeople that I have ever met. He answered every question my wife and I had, helped me at every turn of my search for the perfect car for me and was so friendly and genuine that I would never hesitate to deal with him again. I started out looking for a pre-owned purchase vehicle but couldn't find one that fit me so I switched to a new Chevrolet Silverado and Robert was there to help just as before, I recommend him :-) and Rick Hendrick Chevrolet!!!!
Awsome Experience. - Kelly232
My experience with Tammy Walker was Awsome. She is very knowledgeable about the product line being represented.
She is very friendly and puts the customer
What a car sales person should be, Mr. Lydale - jj005
I have been looking for a great car for three months. After an initial email exchange about the car and model that matched my need I visited Jim Ellis for a pre-arranged test drive. Mr. Lydale Logan greeted me at the door, knew my name already and transitioned me to the test drive while describing the car previous history and details. He was genuine, empathetic and put no pressure on me. The car was in perfect condition and he made me fell it was not just a talking point. He went above and beyond to ensure I was satisfied with my purchase and patiently walked every step of the process with me.
The car was detailed, re-checked, and delivered as if it was the only car in the dealership and I was his only client ever. The transition with Mr. Edwin, the manager was also flawless and personable.
Lydale's salesmanship and people skills is something you do not experience anymore, trust me on that after three months of walking in and out of dealerships. Thank you and cheers, love the car!
Awesome service - Jose J.
Elvia Hernandez helped us find an affordable used Chevy Cruze. We appreciate her honesty and knowledge of cars. Thank you Elvia for your excellent service!
honest dealership - luckiemoe
tim and the dealership were honest and upfront with me. didn't have to stay all night to reach a deal . would buy from tim again
Internet Sales Professional
Internet Sales Manager
Great experience - C and C
Greg and Tom were wonderful and easy to work with. They did not keep us waiting forever to give us the pricing for the Acadia and to look at our trade in vehicle.
Basic Key with Chip - Stacy
On April 10, 2017 I purchased 2008 Chevrolet Impala from a dealer broker (Not Terry Cullen dealer) and the broker only had 1 key to the car. It looked like a regular Key so I went to Walmart to get another one made and it wouldn't work. It actually made a light come on in my car that said theft.
First thing this morning April 13,2017 I called Ivory Chevrolet in Union City to get another Basic Key 🔑 with a chip. Ivory Chevrolet quoted me $90 for the Key, $100 to Program the Key 🔑, and $120 to turn off the theft light.
I caused the theft light to come on by the Key I got from Walmart. because I didn't know my Key had a chip in it.
So I called up Terry Cullen Chevrolet in Morrow, GA next and spoke to John. Terry Cullen Chevrolet is about 15-20 minutes away from my home and asked the same product question (not setting the theft sensor)just Key and coding.. I paided $29.99 w/tax $32!!! I will go to Terry Cullen Chevrolet for all my services to my car. When Ivory Chevrolet is less than a mile from my house.
And they put air in my tires for free!! I don't remember that gentlemens name. Thank you very much Terry Cullen Chevrolet!!
I like honest dealerships!!
Excellance - Kenneth B Carnes
George Silva went out of his way to help me and the rest of the employees were professional and well qualified. The dealership was spotless making the visit pleasant.
Excellent - Happy Customer
Bob Maples was wonderful!! He made sure that I got exactly what I wanted. I have way less than perfect credit. I spent all day with him. He showed me several cars and was very patient. I could not ask for a better sales person or experience.
Very happy with the service department .... - LaSonja Blalock
I was really pleased with my results today, I took my car to several places to have a minor situation fixed, my car was reducing speed, and i had bought several parts, people were telling me I had transmission problems, I googled everything i could until I thought I was an mechanic, lol, but one person said take your car to Chevrolet to get an diagnostic, because they will give you the real results, I made an appointment at one of the other locations, but it would be Monday until they got to the car, so a mutual friend told us about Chevrolet on Thornton Rd. drop the car off left keys in the box, they called that morning and Brian was my technician, he told me he would call me in the morning, called me told me it was a simple thing of my tire size that was throwing my traction off.... and I would like to say those guys are great........
My new car - rdjusticedavis
I went into Liberty today not knowing what i wanted, but Larry and the great crew there helped me find the right one ( 2016 Chevy Trax). They listened to what was important to me, thèy asked questions to help me define better whàt would serve me best, then got ot financed at a price and monthly payment i could afford.... no high pressure, felt like family.
Easiest vehicle purchase ever - th67
We worked with Dan and Cody. This was the easiest vehicle purchase we have ever made. They were so easy to work with. They helped us get out of a vehicle with negative equity and into something that far exceeded our expectations.
Oil change - Sandrapo
This dealership took real good care of me and my 2017 equinox. I went in for a scheduled oil change and they also rotated my tires. Kathy Otting was my service rep and she was polite and kept me updated on what they were doing to my vehicle. I will definitely be a returning customer.
GREAT!!! - Jill F
Michael W. Graham Sr. was straight to the point on finding me what I wanted with more than I could have ever expected. He also was very helpful with teaching me about all of the electronics on my car. Was all around a great car buying experience.
Scam artists - Mikejames101
I would stay away from this dealership. They are not upfront with what they are selling and misrepresent their vehicles in a overwhelmingly dishonest manner.
Awesome place - Pink elephant
This dealership is by far the best one to buy a car. They will go above and beyond to get you in a car. I was in and out in no time with the best deal i have ever gotten in my whole life, and I'm 60. I have bought alot of cars in my time, but this place is by far the best. I would recommend them to everyone.
2016 HYUNDAI TUCSON - Murphs
Worked with Thaddeus " The Deal Maker" McDowell, Sales Consultant, in the purchase of a 2016 Hyundai Tucson. Thaddeus made the whole process fun and easy. Thaddeus is an ultimate professional who stayed late and did everything possible to get us into our Tucson! If you are looking for a seamless, positive car-buying experience, look no further. We would definitely return to Thaddeus and Maxie Price.
third time around - Betaylor
this is my 3rd vehicle purchased @ mike bell Chevrolet--excellent people to work with in the sales department and equally excellent people in their service department---THANK YOU--
Best Car Buying Experience - pleasedchic
My husband called and spoke with salesman Richard Priester about the color make and model of car I wanted and my husband advised him that my wife don't like to sit and wait all day for approvals &
the same exact day he got back with my husband and had found the exact black Chevy Camaro I had dreamed of ......and told him to come in pick it up no trade in needed or down payment...in and out within an hour!!!! Go see Richard Priester TODAY!!!
Great Experience - Bigred
I have purchased 4 vehicles from Ginn in the past 3 years and they always treat me like family. I don't have to haggle and the financing is great, they always try and get me the lowest rate. I will always buy my vehicles from Ginn. Thank you Phillip and Darryl for a great experience.
Searched hard for the car I wanted! - LyndsD76
CJ and Rocky searched far and wide for the Tahoe I wanted and found one I liked! We are very happy with our pepperdust Tahoe LT. we would highly recommend Steve Rayman Chevrolet and Rocky and CJ.
Best service advisor - Mike
Janet is the best service advisor that I have ever been associated with. She made sure that I knew what was going on and what needed to be done for the entire process she's very accomplished and I will definitely return to her when I need service again.
Snake in the Garden - Adam
took in for engine light. was told before it was either the evap vent or purge solenoid. The Service adviser with tobacco dip in his teeth checked the code and said it was the evap vent. Parts $160 labor $270. Was told by him it was hard to find the part and to change it out because they have redesigned it. I should of done my research before allowing them to do it. It probably took them less than 30 min to finish but charges $270. Saw on youtube later, simple fix. Autozone sells part for $120, amazon $80. Two days later engine light comes back on. Autozone says its the purge valve. Purge valve is plug and play, cost $23.99 at autozone, Autonation in alpharetta charges $200 for the purge valve fix. They use trickery and deceive their customers and over charge them. Had them change my oil while they had it also. When I picked up my truck, oil was leaking from the oil filter. Pathetic. Not going back, and I hope this helps somebody out there.
AWESOME EXPERIENCE - Chevygirl
From the moment I walked through the door until the time I left, I felt important. My sales rep Tony S went ABOVE AND BEYOND to make me feel confident in purchasing my vehicle. I especially Loved the fact that he listened to me and did not try to pressure me into changing my mind about what I wanted. I was dealing with a difficult situation in regards to purchasing a vehicle, he and the rest of the team he was working with made it happen. The entire time I was there, everyone was very friendly, the epitome of true customer service. If you're looking for a vehicle, Bellamy is the place to go and be sure to ask for Tony!
Treated Me Fairly When Another Dealership Tried to Rob Me - classicguy2017
I went to a another dealership and received a diagnosis and an excessively large quote on repairs. I received a second opinion from Goodmark Chevrolet and they discovered the real problem which was ultimately a much cheaper repair. I am thankful that they did not try and up sell me repairs that were not necessary.
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