Garrrn Terrell - Hot wheels,Sher721
Garren was extremely "tuned in" to what we were looking for and made our experience very quick and easy
I will recommend him to our friends!
2017 GMC Canyon - 2017 Canyon
This was by far the best car buying experience we have ever had. Mike McGraw went above and beyond to find the truck we were looking for and made the whole process enjoyable. Not sure about the person who said beware of this dealerships bait and switch tactics, the price we agreed on over the phone was the price we paid.
Top Reviewed Specialists At This Dealership
Very very grateful for salesmen's like Nasser - Molnár family
We been visiting all the dealership around the area . I don't want to tell anybody what we experience ( maybe y'all already know ) what I'm talking about
Hesser make the whole process easier and treated us like everybody need to be treated during a car buying process.
Very very grateful
Great service - Brian Straub
Took my Chevy Malibu in for a small problem service was quick and done right was back on the road in no time at all everyone there is friendly and very helpful
Battery issue - Shanika Montford
Kim is just awesome! I had a battery issue and she had me all taken care before I brought my vehicle to the dealership. Thank you so much for taking care of my family and I.
I am in shock! Puzzled but all will work out in the end. - Dr D
I have purchased many cars from the Chronic dealerships in the griffin area. I have dealt with the dodge dealership, the Nissan, and the Chevy. On most occasions everything went smoothly, there were some ups and downs but it always worked out so I continued to do business with them. I am pleased to say that once again the dealership is doing there very best to make me happy in a situation that almost got out of hand, but with the help of management I think that a situation will be resolved and I will continue to do business as well as send business there way.
Easiest vehicle purchase ever - th67
We worked with Dan and Cody. This was the easiest vehicle purchase we have ever made. They were so easy to work with. They helped us get out of a vehicle with negative equity and into something that far exceeded our expectations.
diagnoises - ladydog1
excellent service manger and his tech. gave me all the attention I needed.they are very personal and understanding of your needs.i would recommend them to anyone.
High Country 2500HD - KPR
Salesman Michael got me in the truck I wanted with no hassle. He was a very professional and Knowledgeable salesman. I will definitely buy from Michael at Southtowne again in the near future.
Kiesh - Denise Hilsman
Keisha was very helpful. Knew exactly what was wrong with the car. Very curtious called to let me know when car was ready. Went over everything that need to be done
Satisfied - s949mith
Donald Robertson helped to make my decision to purchase a vehicle a good one by coming up with several different choices to fit my budget.
Wonderful painless purchase. - Poppybill
This was the most enjoyable vehicle purchase I’ve ever made Tony Scarbarry and all the folks we encountered were helpful and truly concerned with assisting us.
Beware of this Dealership - GMCOwner
I bought a certified 2015 truck a month ago and at first everything looked good however, the next day, after a close inspection, we noticed that the paint on the hood and other areas of the truck did not look right. Come to find out that the truck had been repainted. My guess, this was probably hail damage. This was not on the Carfax and was never disclosed to us even though the truck was certified. I brought this to the attention of the sales person and the manager and instead of apologizing for something they said was missed, they quickly told me that they weren't obligated to help if they didn't want to since the truck was used and the sale was over. I couldn't believe they were treating me this way after we had gone thru a very friendly exchange during the sale. If I had known the truck was repainted i would not have bought it since I didn't know what the history was. After some arguing they agreed to repaint the hood only but nothing else. There was only 2 spots in the truck I wanted fixed, even though the whole truck seemed to have been repainted and 2 rear window and back stop lenses have been replaced. Their mindset is to make a sale now but they do not care about there customers afterwards. I had already planned to go back and buy 2 more vehicles from them because I was happy with how the sale went but they chose to lose several thousands dollars in sales rather than to spend a few dollars up front. Very unprofessional people. I will never go back.
Good people, personalized attention - rrauh
Had struts replaced on my 2013 Caprice PPV because a performance car shop in the Atlanta area botched putting on new Konis. One strut was cross threaded and the other was leaking. Childre Chevy found the problems, used extra effort to get the damaged parts off, showed me the situation in the shop and put new struts on correctly after sourcing the part for my rare (in the USA) Australian-built Chevrolet Caprice. These folks know their GM cars and pay attention to you. Recommend Childre over the huge high volume dealerships any day.
Great dealership - JJ76
Great experience ..I am very excited about me experience wit Capital always ready to go the extra mile..Over deliver is a great term to describe this dealership..
Do NOT go to this dealership! - Carlblackisbad
STAY AWAY!! Full of lies, empty promises and shady practices. After days of negotiating and very little willingness to budge on their prices, we came to an agreement on the price of the vehicle. This was after they did not honor their internet price which they said they would. After all the frustration, as I was on my way to purchase the vehicle, they called to say they sold it to someone else. DO NOT go there! They are the reason car dealerships have a bad reputation!!!
Poor Service - Unsatisfied Customer
I was charged over $1600 for an antifreeze leak that I was assured was 100% fixed when I picked up my car. After a few days I noticed the leak was back. I took my car back to Walker Cadillac Buick GMC and was told by the service department that it was another issue. The customer service was very rude and nasty. Before they started work on the car I asked them to complete a full inspection and to let me know all that was wrong. Now that the car is still leaking antifreeze, and they have ripped me off, they don't want to take responsibility for not doing the job right. Basically I just paid them to do nothing. I wouldn't recommend their service to anyone.
My daughters Buick developed a check engine light issue. ... - mattstevens50
My daughters Buick developed a check engine light issue. Mr Corey and the service technicians diagnosed it and had the parts ordered and the repairs completed quickly, and inexpensiveley. Great job Steve and the Colonial Team.
Very Dishonest and very poor salesmanship! - dirtytruck
I was quoted a price and when I returned to purchase the vehicle they didn't want to honor my orginal price which was bad enough but they proceeded to lie about not being able to get the vehicle from another dealer. This continued for several days as they said they were attempting to find another one. After a week I went to another dealer and purchased the vehicle I wanted and on the way home texted my salesman to tell him I knew that they were jerking me around and didn't want to honor the price and he continued to lie and say they were waiting on the other dealer to call them back. Which was BS because the dealer I bought the truck from had already called that dealer and got the truck and according to them it couldnt be done. Its bad enough not to honor your word but at least be man enough say you made a mistake and move on. Beware of saleman Ryan and Sales Manager Jaime both lied straight to my face on numerous occassion with such ease that i almost believed it.
I have had a great experience over the past 2.5 years.... - uga59
I have had a great experience over the past 2.5 years. They have gone over and above the call of duty when I have needed anything. I have never had a better experience with service and overall relationship with any other dealer!
My experience with this dealership has been priceless.... - stacydenise
My experience with this dealership has been priceless. From the beginning to the end everything went smoothly and hassle free. The staff were very professional.With having a very low credit score, it has been very difficult for me to obtain ownership of a vehicle; but the dealership at John Miles Chevrolet were able to get me in a car and help reestablish my credit in no time. Thank you Lance Redding and the John Miles Chevrolet staff! It's dealerships like yours that can make it happen!
I took my 1987 Oldsmobile Cutlass Salon into the... - David Mehran
I took my 1987 Oldsmobile Cutlass Salon into the dealership for an oil change and to have a noise checked out. I was greeted by a gentleman named Rick and another named James - I was greeted by Rick James. They took a quick look under the hood, and Rick James both thought they could have my problem fixed during the routine oil change. I waited in a comfortable waiting room and got to watch Night at the Museum 2 - The Smithsonian, and it was the shizzle.
The oil change was done to perfection, and my flux capacitor belt was adjusted to take care of my noise - GREAT service guys! The service manager, Mr. Jamison King, also chatted with me and the next time I need service on my 1987 Cutty I'll be coming back to Lee Munroe's Pinetree Buick/GMC/Pontiac/Olds/Hummer/SAAB/Chevy/Geo/Cadillac/Saturn.
Best Dealership Ever! Worth the Drive. - jennifer.p.gaultney
Ipurchase vehicles often, since I now own a business that has a small fleet. I purchased my first new car from Robert Goodwin many years ago. I live an hour and a half away from Cartersville, but I always check their inventory for the vehicle I am looking for. They have the best pricing, and on internet advertised vehicles they are usually prices at or below value, so there is not hassling and negotiating. Every truck and car I have purchased was like new. Most times, Robert knows who actually traded it and why they purchased another vehicle. They have an incredible returning customer business. I highly recommend them. I just call in and tell Robert what I'm looking for an he calls me when he has it. Robert is the nicest, most sincere guy you will ever meet. He been selling cars for over 30 years.
Jimmy Britt Chevrolet Buick GMC