Very relaxed, no. Pressure - Greg1207
We really were not going in that day to purchase a car . I was interested to see the height of the door of the CR-V. I am tall and was tired of ducking my head to get in a car.. Eric Meckes, our sales rep, showed us several models and answered our questions. We did a test drive as well. We are very pleased with our purchase.
These 2 made my experience FANTASTIC! - S Scoggins
I came in a week before buying my car and met Shane Eimerman and was just looking for information and to get comfortable with getting ready to buy my first car. Shane was more than excellent at making me comfortable with the car I was interested in and with Ed Voyles Honda as a whole. Great service. A Pleasure to work with! Without Shane I may not have returned to buy my car!
On the day I decided to buy the car, I called and Jackie Herndon was extremely helpful over the phone and when I came in she was a pleasure to work with! She made the car buying experience very positive!
These two made my car buying experience excellent and I definitely recommend buying from Ed Voyles Honda on Cobb Parkway!
Bodywork on my car - Michael Lima
Zach went above and beyond to make sure I got the best results after someone backed into my car. His estimate was thorough and he worked with the insurance company on my behalf. My car came back looking brand new. Highly recommended!
Jpurple - jpurple
I was looking for a used Honda. after looking at several Hondas the sales man & manager ask did I want to test drive a new Honda. I did and drove off in a new Honda love it.
my tires had worn out, they replaced them - myhonda6359
I bought a certified pre own, the tires had worn out with less than 10 thousand miles on my car, they replaced them , gave me a loaner car until mines was ready
Paige Celis - Lady J
I will like to give Paige 5 stars because she was very polite, helpful and she took the time to explain everything to me. I came form another Honda dearlership and was very upset cause I didn't get service that I felt I should have gotten. Went there to get my tire fixed and was told that it couldn't be repaired that I would have to purchase a new one. I was ok with that. I was then told they would have to order the tire and I couldn't get it until the following day. Now mind you it was 11:00 o'clock AM and I couldn't understand why I would have to wait a whole day to get this tire. I also explained that I had a appointment later that evening and didn't want to drive my vehicle with that dummy tire on it. The service tech told me I could drive it for 50 miles then I would have to stop and let it cool off for about an hour. I then asked if she could check with some other Honda dealerships and see if they had the tire. She told me she didn't know of any close in the area. Now I was at AutoNation Honda on Thornton Rd. I then mentioned that there was one in Union City. So she called and they told her that they had 4 tires. I asked her if they would bring the tire to them and she said no that I would have to go there, that's how I came to Nalley Honda. Paige was the first person I saw when I arrived and she was very helpful. I explained my situation to her and she didn't hesitate to help me one bit. She put the best service technician on the job and put the tire on my car and I was able to make my appointment. I will be returning to Nalley Honda for all of my service needs on my vehicle from here on out. Paige Celis is a big asset to your company, I can tell she enjoys her job.
Glad I came in - josermaker
Like most ppl I look at the reviews of most places before I go in and I must admit Honda Carland's was mostly half good half bad. I decide to see for myself and I'm glad I did. I requested a price online via edmunds and Tarik sent me a good price for a Civic LX sedan. When I came in to see him, he greeted me with a smile and we sat down the talk about everything. He told me how every step in the process is going to go, which I was grateful so that we I knew what to expect. Once we found the color I wanted, we filled out paper work and I went into finance. That took a little while but It was during a saturday so what could I do really!?!? Once I was finished he connected my iPhone to my car and I was on my way! I'm grateful for his guidance and product knowledge as well. Honda Carland is very luck to have him!
Great Deal - Saintnicholas
After procrastinating for a few days, I went to Carey Paul Honda and met with Mr Sullivan. I test drove a 2016 Accord in just the right color. I couldn't believe it when they told me my credit was approved and that I could leave with the Accord. All my co-workers now want to go to Carey Paul Honda.
Great experience - Kristiner09
Overall great experience. Courteous service and the salesman Sunny was humble and very polite. You ask any question and you will get a straight answer. I am happy!
Great experience today - Smitty
I bought a new CRV in March and also bought the extended warranty. Since then discovered the warranty was not what I wanted plus was very expensive. I was able to see the Sales Manager and within minutes had it handled to my satisfaction. No problem. Like the car and the deal.
Top Notch!! - Leeann01
Great customer service. Got us into the exact car we wanted with the payment range we wanted. Thank you Hertitage!! You have a customer for life!!!
Knowlegeable Staff - Pacman
This was my first experience with a Honda dealership and it was great. The sales person was very knowledgeable , friendly , and straight forward about their product.
Terrific Buying Experience! - Bill Lampton, Ph.D.
Thanks to sales professional Brad Hanson at Milton Martin Honda for helping me purchase a Honda Civic, replacing my Buick Century which retired after 17 years! Brad and everyone else I dealt with at the dealership treated me with courtesy and total professionalism. My wife Sandra accompanied me on the test drive with Brad, and she agreed that the selection was excellent for our purposes. Brad talked with Jim Foote, MMH's owner, to adjust the price favorably. I will recommend the dealership to my friends and professional associates. I'm sure that when my servicing begins at MMH the top notch treatment will continue.
Treated like family. - Happy customer2016
Taken to lunch by service advisor ( Dianne) while waiting on tires and oil change. Phil Hughes Honda treates customers like family.
2017 Honda Civic - TOMMIE HARBER
Great buying experience, no pressure at all. We were actually looking at cars for a few minutes before our salesman, David Smith came out to help us, which was nice. I have not been looking forward to purchasing a new vehicle because it usually not a pleasant experience, I left the dealership very happy and no regrets
Pathetic Excuse of Car Mechincs - sassy777
The worst service department in the state. Lost a wheel lock. The Sloppy Sacristíc Service man comes out with 12 different wheel locks. Mind you they are not cheap, however they just rotated and balanced my tires last week. Then informed me I needed a new set. Time to get new set. No wheel lock. First he claims he the car wasn't serviced last week, as always I keep all servicing invoices. Then after acknowledging they did, tries the dozen of wheel locks he claims were accidentlyrics left, none fit. PATHETIC, WHO LEAVES CUSTOMERS WHEEL LOCKS TO ADD TO A STOCK PILE!
Poor Customer Service - HRV_Owner
I worked out a great price via phone and e-mail to purchase a car from AutoNation Honda Thornton Road. When we discussed over the phone, I was assured that it would not be a problem to bring my own financing. I went to the dealer to complete the purchase. One of the first documents they brought out to me was the Honda Financial Services Credit Application. I informed them that there was no need for me to fill out a credit application as I already had my financing in place. They told me it was only to verify my identify and ensure I was not a terrorist. I told them I would be glad to provide whatever information they needed to verify this information, but I would not sign a credit application.
A manager was sent out to speak to me who literally picked up his pen, pointed to the bottom of the credit application, and told me that if I did not sign on this line he would not sell me the car. I left the dealership and immediately called another dealership across town and explained the issue I was having. The other dealership told me they would be glad to sell me a car without having to fill out a finance application. The other dealership even offered to match the price. I took my money across town and purchased a car without any of the drama or poor customer service I experienced at AutoNation Honda Thornton Road.
I would not recommend this dealership if customer service is important to you.
Awesome Experience - Kendra
This is by far the best experience I've had purchasing anything in my entire life!! I purchased a brand new 2016 Honda Civic with not so excellent credit with the help of the sales team at Butler Honda in M'ville. They worked diligently to hook me up with a bank and I was able to get the car solely in my name!!!! I want to say thanks to Vernon, Lawrence, and Mr Mallard, for giving me such a wonderful purchasing experience!! These guys were awesome and very professional!!! I am definitely getting my daughter's car from here when the time comes.... Thanks
Service department - Jess
I am very displeased with the service dept. less than a year ago I went for service they recommended several repairs which I had. Cost $200. 2 days later lights were flashing so I went back. $850 more dollars. This week I go back for service and filters/brake shoes. $212. Get up this morning and my car won't crank. It's a 2009!!! Stay away from there.
Used vehicle purchase - yolawilson
Excellent and fast customer service. So far very pleased with the process. Will did a wonderful job of helping to narrow down our choices based on our preferences.
New Car Sales
Ed Voyles Honda