Great Dealership - Surer
Very professional, knowledgeable, and just nice folks. You wouldn't be going out of your way if your home isn't in Commerce. The service department is no different, Great. Thank you
Best truck buying experience you can have - Mark Yeager
The best truck buying experience I ever had. The sales staff was great they went above and beyond to fill all of me and my wife's needs.If you looking for a new car or truck this is the place to go.
Great place to get a new car - Scheduleman
Great place to get a new car. Outstanding selection, knowledgeable and friendly staff not to mention great prices. A dealership worth going out of your way for.
routine service visit - BarPayne
I have been using Pioneer ford for many years and always have received excellent service.
Recently I took my truck in for routine oil change and tire rotation. I also heard a noise under the hood and asked that it be checked out; after several days of the service staff driving the truck, listening for the noise, and checking it out thoroughly, it was determined that it was nothing and the noise has not come back. I dealt with Jason Carruth, and have always found him to be friendly, helpful and gives excellent service.
Excellent service as always!! The best to work with! - EK24
Excellent service as always!! Thanks so much for your quality work and professionalism! Jacky and his entire staff are top in the industry! Eric & Miranda
Courtesy and Professionalism is still alive - awooten
What a great dealership! A conscientious buyer, it took me two years to finally make my purchase. Although I was undecided, each and every time I went to Alan Vigil to test drive a vehicle, I was treated with the utmost respect, as if I were making a purchase. The salespeople are a reflection of the Alan Vigil work ethic, as they are on point all the time every time. At any given time of the day, if you step onto the lot, there is someone to address your needs as soon as you arrive. I had a very positive experience with Tommy Lancaster and Adam Hardt. Because they were so courteous, caring and professional, I chose to make my purchase there. I am recommending everyone to this dealership. If I had to sum up my overall experience it would simply be "professional". I don't think there is a better dealership in the Southeast. Our next purchase will be most definitely be made from Alan Vigil.
THEY DID A FANTASTIC JOB ON MY WRECKED CAR!!!! - HAPPYGIRL
THEY DID A FANTASTIC JOB ON MY WRECKED CAR!!!!
Excellent service, Kevin was prompt, friendly and... - Goodoleboy
Excellent service, Kevin was prompt, friendly and helpful. Although for simple service they were quick and treated me like they thought I was a long time customer on my first visit. I will travel past another dealer to go to them.
My mother purchased a convertible Volkswagen Bug from... - bluefrog014
My mother purchased a convertible Volkswagen Bug from this dealership 2 1/2 years ago. She has had nothing but problems and she purchased the extended warranty on it however Prater has refused to do any work on the vehicle. After all the problems she decided to try and trade in last November and be done with it, when she tried she was so shocked at a what a Toyota sales man told her, they could not take her car as a trade as it has a LEMON TITLE! This was the FIRST time my Mom had ever heard about this. BY LAW if a dealer attempts to sale a vehicle that has been classified as a lemon, you MUST inform your customer and MUST have them sign an agreement stating they know of this and so on. THEY DID NOT DO THIS with my mother. Since then she has had MORE problems out of the car and STILL nothing from Prater. They tell her they didn't know, HOWEVER they have a FULL TIME title person reviewing ALL titles on their vehicles?!? They knew this car had a lemon and they know they have screwed up. My mother has come to them twice now and they still have NOT done anything to help her and only want to sale her an OVER PRICED used vehicle. I am sincerely disappointed at a dealership that has been treating my Mother this way. She has NEVER had this experience with a dealership before. And legal action will bet taken!!! PLEASE DO NOT PURCHASE ANY VEHICLE FROM THIS DEALERSHIP!!! I did not want to put any star but had to do at least one, they don't deserve that!
Excellent service experience. - Alan Bunn
I have used them for over 20 years, and they have always exceeded my expectations. In my experience, whatever they fix, stays fixed. If something ain't right, they make it right.