Honest - Pfefman
I had a problem with an ice pack on my Acadia's roof from a recent storm pulling the moon roof off track. I was prepared for the worst (money wise). Chris the service advisor said we've seen a lot this past week, the estimate to determine what is wrong and what needs to be done is $168.00. I got a call from Chris - FIXED and the cost is $89.00! They could have charged me more, added parts, you name it but they value their customers and are honest! Thanks Chris and Thanks Win Kelly!
Awesome Service - Promises31
Ed was extremely professional and courteous. He walked me through my process start to finish and I'm very pleased with the service I received. Thank you and God bless.
Thanks for a great car! - m3
We were not originally looking for a Buick but after a test drive we decided this was a good option. Thank you for great service Rick Tassone!
Rude, Condescending Service Satff - Bealllady
No matter who I talk to in service, they are rude and condescending. I've taken my Envoy there over the past 10 years, and this had been the case with just about everyone I have ever dealt with. Therefore I will never buy from that dealership, mor will I ever buy a GMC.
the car with several issues. - Jennifer Hannum1977
The pre owned car I got has been in the shop twice since I got it n it's only been two weeks. I really didn't want the car but felt really pushed into it. So I got it n now look. I've never had so many problems with a car. So they obviously don't check everything. And I had to clean the inside cuz it was so dirty. When it's time to trade I won't b goin back. They told me they wouldn't take it back n it hasn't even been 30 days. Never again. Now I just found out the inside of my tires r messed up that's y I feel the vibration.
Wonderful! - Speckmom24
All sales consultants were helpful, polite and patient. Mike K. was great. I loved how knowledgable he was. Josh is awesome. He made the process painless, quick and allowed me to understand all parts.
I cannot say enough about the staff at Anchor. These... - Brave on
I cannot say enough about the staff at Anchor.
These are Great people at a Great dealership!
I expected to be treated well when I was buying.
And at most dealers after you buy the car the honeymoon is over.
It is not that way at Anchor!
A few weeks after I bought my car I had some questions.
I went in to ask and was sure that I would get the "I've never heard of that before routine" But that didn't happen.
They really listened to what I was saying. And had answers that made sense. No double talk, no run around. They even called me a day later to make sure I felt confident that their answers were correct.
At 800 miles I had a warranty issue. (1st year car and I expected some things to be amiss.)
I saw the problem on a Friday and got there at 5:30pm, and the service dept closes at 6. I was hoping they would at least look at it and get it in the shop the following week.
To my surprise they not only looked at it and saw the problem. They put me in a really nice loaner and ordered the parts. I don't know how they got parts delivered by Monday but they did it.
Tuesday I was driving my baby again.
The service mechanics are top notch also. They fixed it correctly and in one shot. I know for a fact this was a 6 hour job at any shop. But they didn't rush it out the door just to get it done. They took care not to leave me with any new problems while working on my car. Nothing has seemed more important to them than my satisfaction. And I'm still smiling 13 months later.
When I bought my car from Anchor I didn't realize I was getting more than just the car.
It's a great feeling knowing that.
Tom makes you feel like family! Anchor gives you a fair... - hzfd68
Tom makes you feel like family! Anchor gives you a fair price for tradeins too!
took 04 denali in for first service -- very helpful and... - jrussell
took 04 denali in for first service -- very helpful and thorough. Did not buy my vehicle from them, but they will get all my service business if they continue to deliver like they did.Very clean shop and friendly people.