Great place to buy to buy a car - Cindy & Doug
Jerome made our car buying experience a great one! Jerome was friendly and knowledgeable. Best experience buying a car from Sheehy Nissan we have ever had!
Taking extra time to help ! - Mhults07
Thanks to Corey and to the GM of Sheehy Nissan White Marsh for helping today. My 16 Pathfinder is from out of state and when I received my MD tags in the mail, I needed help mounting a front bracket (as it previously did not have one). These two gentleman took their time this evening to help me with this. I'm very appreciative for their time - especially when I called out of the. Lue at the end of their evening ! Thank you!!
Excellent Experience - TG
The dealer staff was very helpful. They took very good care of us and work very hard to get us the vehicle we wanted. We never felt pressured to make a purchase we didn't feel comfortable with. When we could not find the option package for the vehicle we wanted ( these guys really tried they called everyone) they made us an excellent price on a stepup model that had everything we wanted and even more at all time keeping us within ou budget.
Great people, even though I didn't buy there - Melanie Karsh Smith
I knew exactly what car I wanted and it wasn't a Nissan. The exact used Toyota I wanted was for sale at this dealership. Emerson Greene and Ryan Davis could not have been more helpful unless they gave me the car for free! They did everything possible to get me in that car within my budget and we just couldn't make it work. Emerson tried to get me interested in cars within my budget but I wanted to shop for the Toyota I had been looking for. These two guys were such basically decent people who understood and supported me in my panic to replace my recently totaled car that I can not thank them enough. Anyone shopping for a Nissan should absolutely shop this dealership and specifically ask for Emerson. Whoever said you can't trust a used car salesman never met Ryan and Emerson.
Great service - Janet Archer
Always get great service. Never an issue after my vehicle has been worked on. Rob the mechanic is awesome and does great quality work. And very respectful.
Just bad - Luckycat
Sent my car in for a oil change multi point inspection and recall. Called me two hours later to say I need $900 worth of brake work...just purchased the car from THEM a little over a year ago. Never mentioned the tire maintenance light that was on but when I picked it up it was still on. Claimed no one told them to do anything about it..I didn't tell them to call me with $900 worth of brake repairs but they did that. Told me the tire rotation would have been another $29 but never told me I needed one. Taylor was rude and very unhelpful. Don't waste your time or money.
Out of State Purchase - bwelborn
We're from Ohio and found a hard to find Nissan NV3500 that fit our budget at Bayside. JimB was open to working with us over the phone and to wait the extra day for us to fly out and take a look at the van. Overall, Bayside's customer service was great, not high pressure and easy to work with.
New car purchase - Dcashmyer
It was a pleasure dealing with Dominic, Will and Chad. They were very helpful and friendly. All of them had great personalities that made the buying experience that much better.
Very satisfying experience. - Saun17
The service team was very professional, courteous, and knowledgeable. Although they found that my car needed more service than what I brought it in for, they did not pressure me to do the work that was not necessary. They kept me informed throughout the process. They did only what was pressing. And gave me approximate timeline for when the other services would likely become more pressing. The shop advised my steering switch was under recall (which I was not aware of). They exchanged the switch the same day.
Oil Change, fluids top off & tire rotation - Mary W.
Oil light still on, tires were not rotated & oil cap missing. Also, there was an oil leak, but it was not noted on my paperwork, nor noticed during the service.
Very unprofessional - Hooman
Its simply a waist of time. Very unprofessional team. I was there waiting and all i was asking was the price of a car and i did tell them I don't want to take one out for a test drive. They asked all these personal questions, entered all my information and at the end told me they can't give me any numbers before I test drive a car!
Looks like if you go there you are forced to play by their rules!!
DO NOT RECOMMEND!!
TERRIBLE Service / Parts Dept. (Timonium Road) - Mickey Mouse
Yesterday, I went into Nationwide Nissan Service Dept. to request a broken plastic clip part for the driver side molding on my car. Ryan looked at the car and stated that he would order two plastic clips for $10.00.
Upon picking up the clips today, he ordered two weather stripping clips which I never requested BUT he said they were missing and costs another $10.00. I noticed the clips for the molding were smaller than a dime , even a chimpanzee monkey could clearly see the plastic clips are the size of a quarter. After requesting a full refund from the woman at the front desk she took the clips and disappeared into the smokey back room for 15 minutes. Upon her return, she asked another woman at the front desk to give me the $20.87 back in CASH which I had paid for the day before. They ARGUED about whether this would mess up the accounting books across the street and that she could not give me cash back for anything purchased over $20.00. REALLY?!! After being thoroughly disgusted with the LACK of QUALITY customer service, I went down the street to Kelly Body Shop who called Nationwide Nissan to see if they could get the plastic clips. They called and were told by Nationwide Nissan Parts Dept., that the clips for that part could NOT be PURCHASED and that I would have to buy a NEW Chrome MOLDING piece for $220.00. I said NO, I'm not doing that.
Kelly's Body Shop told me to go online and purchase the plastic clips from Clips and Fasteners .com and that they would fix the molding for FREE, NOW that's Customer Service!!
Clearly, I was LIED to and misled by Nationwide Nissan Parts Dept. into purchasing the clips that were NOT even available to be purchased and was forced to listen to a ridiculous argument between two employees to an absurd degree JUST to get my $20.87 cash back. UNBELIEVABLE!!
I will NEVER RETURN to that disorganization and chaos EVER AGAIN!!
Worst experience ever - Cyndi
This place is run by clueless bullies.They harassed my 18 year old son, called the cops on him for opening the door and checking out the inside one of their unlocked used vehicles during normal business hours. I believe they picked on him because he looks young and they thought he wasn't a potential buyer. They lost a potential sale, we bought a car elsewhere.
I purchased a used 2007 Nissan Maxima from this... - twynn4lif
I purchased a used 2007 Nissan Maxima from this dealership. The sales guy was nice however, the business practices of this dealership is the worst. I traded in a Infiniti G35 when I bought the maxima. Thirty days later the G35 was still not paid off by the dealership eventhough I called them about 3 weeks later because the finance company on the G35 kept calling me about a payment. After several phone calls to RStempler for them to send the payoff to finance company, they finally sent the payment. Well, 10 days later I get a call about being behind 2 car payments on the G35 because the check that RStempler sent had bounced. How in the world does a nationwide dealership bounce a check. There irresponsibility has now caused my credit to be damaged because they didn't pay for the trade in. I would not recommend this dealer to anyone especially if you are trading in a car. It has been a month and a half and my trade in still isn't paid off.