The best customer service. - amjadabid
My wife an me looking for a pathfinder used, we found what we looking in Nissan of White March. We are from Richmond VA, we made a trip of 152 miles. The GM Mike the sales person Mike the finance person James all are very nice , helpful, and friendly. It worth the trip. I recommend this branch.
Ask for Rico - jschappert
Rico Stone and Steve Adams are excellent sales representatives. They are both very knowledgeable, polite and respectful. I highly recommend them. This is a great dealer. Buy a Nissan from Rico and Steve.
My experience was great - Kayla930
I decided to give Bayside Nissan a 5 star rating because every staff member was very patient with my family and I and informative to ensure that I picked the right car for me.
Amazing Experience!!! - Nissanmd
Dennis provided excellent customer service from beginning to end. He's very knowledgeable about the brand and listened to all my concerns! I feel I got a great deal! I got a great deal for a great price!!!
He also provided some great info to my nephew who was buying a car for the first time. I'm a happy Auntie!!
The entire staff was great, as well.
Service recall - Sandra
Trevor was very informative, patient, friendly, and helpful. He was awesome! He even had my car washed and vacuumed. Thank you for such amazing service! Sandra
Excellent Service - Ms. E
Not only excellent service, but fast and very professional service every time. Love it! The sales person Mr. Stephen knew his job and he was very pleasant to work with..
Vehicle Upgrade - cjcaro87
I was in the market to upgrade my 2008 nissan altima to a newer model and found a nice 2015 altima online at Nationwide Nissan. I was disappointed at first because I was told the car I wanted was in stock but it actually wasn't. Mikhail Kurmanov showed me several other similar models in stock, he never pressured me into making any decisions which is what i liked the most. Eventually a settled on a different altima but i was still very content with my experience.
Deal with Terry Wolf or Matt Price - AlexanderB.
Excellent customer service from Ms. Wolf and Matt Price. Would definitely recommend Terry Wolf and Matt Price to anyone looking to purchase a new vehicle.
Great and caring staff, especially Jeff. - Bnovak17
Jeff helped us the whole way with purchasing my brand new Nissan Rogue. He was very helpful with answering any questions we had and respected our space if we needed a minute to talk.
TERRIBLE Service / Parts Dept. (Timonium Road) - Mickey Mouse
Yesterday, I went into Nationwide Nissan Service Dept. to request a broken plastic clip part for the driver side molding on my car. Ryan looked at the car and stated that he would order two plastic clips for $10.00.
Upon picking up the clips today, he ordered two weather stripping clips which I never requested BUT he said they were missing and costs another $10.00. I noticed the clips for the molding were smaller than a dime , even a chimpanzee monkey could clearly see the plastic clips are the size of a quarter. After requesting a full refund from the woman at the front desk she took the clips and disappeared into the smokey back room for 15 minutes. Upon her return, she asked another woman at the front desk to give me the $20.87 back in CASH which I had paid for the day before. They ARGUED about whether this would mess up the accounting books across the street and that she could not give me cash back for anything purchased over $20.00. REALLY?!! After being thoroughly disgusted with the LACK of QUALITY customer service, I went down the street to Kelly Body Shop who called Nationwide Nissan to see if they could get the plastic clips. They called and were told by Nationwide Nissan Parts Dept., that the clips for that part could NOT be PURCHASED and that I would have to buy a NEW Chrome MOLDING piece for $220.00. I said NO, I'm not doing that.
Kelly's Body Shop told me to go online and purchase the plastic clips from Clips and Fasteners .com and that they would fix the molding for FREE, NOW that's Customer Service!!
Clearly, I was LIED to and misled by Nationwide Nissan Parts Dept. into purchasing the clips that were NOT even available to be purchased and was forced to listen to a ridiculous argument between two employees to an absurd degree JUST to get my $20.87 cash back. UNBELIEVABLE!!
I will NEVER RETURN to that disorganization and chaos EVER AGAIN!!
'Just Like Family' - Patrice Day
I love this place, for everytime I visit...the employees make me feel so welcome! John Madden and Mike Cedeno are very thorough and personable. They both work so diligently, to get even those with the worst Credit history, into a vehicle. Their selection of Cars;.SUV's and Trucks, are not 'Lemons' or leftover from things no one else could not sell or no longer wanted. I have a 2013; Java Metallic, Nissan Altima and it is very nice! After being disappointed by other Dearlerships, I realize now, Antwerpen is where I should have gone first! Just recently, Mike Cedeno was able to get a friend/colleague into a nice vehicle. This was after he had been bamboozled by another Dealership. My recent visit on yesterday, February 25th, was for Brake service...I had so much squealing coming from my Brakes...the noise was unbearable. I had the front ones done and my car only makes beautiful sounds! I will return to have the back ones done soon! I recommend anyone, to go to Antwerpen!!!
Good Experience - E. Stephens
Being a first time car buyer I was a little nervous becaue I wasn't totally sure what to expect. Thankfully the people at this dealership were very friendly and helpful.
Worst experience ever - Cyndi
This place is run by clueless bullies.They harassed my 18 year old son, called the cops on him for opening the door and checking out the inside one of their unlocked used vehicles during normal business hours. I believe they picked on him because he looks young and they thought he wasn't a potential buyer. They lost a potential sale, we bought a car elsewhere.
I purchased a used 2007 Nissan Maxima from this... - twynn4lif
I purchased a used 2007 Nissan Maxima from this dealership. The sales guy was nice however, the business practices of this dealership is the worst. I traded in a Infiniti G35 when I bought the maxima. Thirty days later the G35 was still not paid off by the dealership eventhough I called them about 3 weeks later because the finance company on the G35 kept calling me about a payment. After several phone calls to RStempler for them to send the payoff to finance company, they finally sent the payment. Well, 10 days later I get a call about being behind 2 car payments on the G35 because the check that RStempler sent had bounced. How in the world does a nationwide dealership bounce a check. There irresponsibility has now caused my credit to be damaged because they didn't pay for the trade in. I would not recommend this dealer to anyone especially if you are trading in a car. It has been a month and a half and my trade in still isn't paid off.