It was worth the wait - james richardson
Mr. Jerome meet me and my family at the door. I explained what I was looking for. He asked me to wait a moment came back with keys to the car and we were on the road. I explained my situation and what i was looking to do. He stayed late to help me get the financing that I needed. Very polite gentleman, that showed an actual interest in getting the deal done. I had gone to another dealer and they refused to return my phone call. Mr. Jerome returned my phones, responded to emails and was very patient and working with me until we were able to get this deal done. I really appreciate his efforts.
Excellent and professional service - Robert Friedman
The gentleman that waited on me did a fantastic job he delivered my car to my house and was very cordial he was an excellent salesman I have no problem dealing with him will recommend them to everybody Jason Robinson was my salesman
Second Time - jcampbell50
Second car I have bought here...the second experience was not as smooth as the first but the price was great. Sherry Smith has left the dealership and Warren Paugh was off the night we picked up our car which lead to some of the challenges. Despite any hiccups I would buy with Warren again.....
Great Experience & New Maxima - JSMaxima1
Sol is an exceptional customer service expert and salesman.
He didn't try to sale me a dream and kept it realistic which helped close the deal on me purchasing a new 2017 Nissan Maxima.
Sol has great experience and was very knowledgeable of Nissan line of vehicles.
It was a great experience purchasing from Tischer Nissan and much more efficient than what I remember when I purchased my previous vehicle not from Nissan.
We didn't only purchase 1 vehicle but we purchased 2 in the same day!
Excellent Service - Dooey1220
I received excellent service and the service advisors are always very courteous. I have taken my vehicles here for years and have never had any problems, that's why they continue to get my business. I also have my children bring their vehicles as well, because I trust the service advisors and techs.
Go to Terrell Johnson - KPhil
Terrell Jonson was such a pleasant person to work with. This is my first time buying a car and it was amazing and easy experience I had. I would recommend him to another buyer.
Fantastic overall experience. - edgie1965
Received truly exception service and time management at the dealership always. keep up the good work. Thanks. You have my business now and in the future.
Check your work - Sandra Hill
I had to have my entire passenger seat replace due faulty seat belt harness. When nissian replaced the seat it looked like some students from the school workshop assembled it. The entire backing felt from the chair. I was really dissapointed to experience this. Nissan has always provided quality service. I'm not sure what happened, but please check the service your having done throughly.
Oil Change, fluids top off & tire rotation - Mary W.
Oil light still on, tires were not rotated & oil cap missing. Also, there was an oil leak, but it was not noted on my paperwork, nor noticed during the service.
Very unprofessional - Hooman
Its simply a waist of time. Very unprofessional team. I was there waiting and all i was asking was the price of a car and i did tell them I don't want to take one out for a test drive. They asked all these personal questions, entered all my information and at the end told me they can't give me any numbers before I test drive a car!
Looks like if you go there you are forced to play by their rules!!
DO NOT RECOMMEND!!
TERRIBLE Service / Parts Dept. (Timonium Road) - Mickey Mouse
Yesterday, I went into Nationwide Nissan Service Dept. to request a broken plastic clip part for the driver side molding on my car. Ryan looked at the car and stated that he would order two plastic clips for $10.00.
Upon picking up the clips today, he ordered two weather stripping clips which I never requested BUT he said they were missing and costs another $10.00. I noticed the clips for the molding were smaller than a dime , even a chimpanzee monkey could clearly see the plastic clips are the size of a quarter. After requesting a full refund from the woman at the front desk she took the clips and disappeared into the smokey back room for 15 minutes. Upon her return, she asked another woman at the front desk to give me the $20.87 back in CASH which I had paid for the day before. They ARGUED about whether this would mess up the accounting books across the street and that she could not give me cash back for anything purchased over $20.00. REALLY?!! After being thoroughly disgusted with the LACK of QUALITY customer service, I went down the street to Kelly Body Shop who called Nationwide Nissan to see if they could get the plastic clips. They called and were told by Nationwide Nissan Parts Dept., that the clips for that part could NOT be PURCHASED and that I would have to buy a NEW Chrome MOLDING piece for $220.00. I said NO, I'm not doing that.
Kelly's Body Shop told me to go online and purchase the plastic clips from Clips and Fasteners .com and that they would fix the molding for FREE, NOW that's Customer Service!!
Clearly, I was LIED to and misled by Nationwide Nissan Parts Dept. into purchasing the clips that were NOT even available to be purchased and was forced to listen to a ridiculous argument between two employees to an absurd degree JUST to get my $20.87 cash back. UNBELIEVABLE!!
I will NEVER RETURN to that disorganization and chaos EVER AGAIN!!
Worst experience ever - Cyndi
This place is run by clueless bullies.They harassed my 18 year old son, called the cops on him for opening the door and checking out the inside one of their unlocked used vehicles during normal business hours. I believe they picked on him because he looks young and they thought he wasn't a potential buyer. They lost a potential sale, we bought a car elsewhere.
I purchased a used 2007 Nissan Maxima from this... - twynn4lif
I purchased a used 2007 Nissan Maxima from this dealership. The sales guy was nice however, the business practices of this dealership is the worst. I traded in a Infiniti G35 when I bought the maxima. Thirty days later the G35 was still not paid off by the dealership eventhough I called them about 3 weeks later because the finance company on the G35 kept calling me about a payment. After several phone calls to RStempler for them to send the payoff to finance company, they finally sent the payment. Well, 10 days later I get a call about being behind 2 car payments on the G35 because the check that RStempler sent had bounced. How in the world does a nationwide dealership bounce a check. There irresponsibility has now caused my credit to be damaged because they didn't pay for the trade in. I would not recommend this dealer to anyone especially if you are trading in a car. It has been a month and a half and my trade in still isn't paid off.