Experience at it's best! - YVONNE HART
I had been searching for my Rogue since June & became very frustrated. I had the pleasure of coming to Sheehy Nissan working with Chano King & now my search is over. Kudo's to a great team that makes the term TEAMWORK MAKES THE DREAM WORK to come true.
Out Standing Service - Clothing1959
Rico Stone was one of the best sales reps I come across. This place is out standing. The whole team was great. Hats off to you Rico and Sheehy. I will always bring business your way.
Very fast, honest and great experience - MichelleB2006
We stopped into the dealership as a returning Nissan customer and found friendly but not overly pushy sales people whom were open to just listening to what I may be in the market for. They showed me new models but in the end I fell in love with a pre owned vehicle and I feel as though I got a fabulous car with very little hassle.
Amazing Experience!!! - Nissanmd
Dennis provided excellent customer service from beginning to end. He's very knowledgeable about the brand and listened to all my concerns! I feel I got a great deal! I got a great deal for a great price!!!
He also provided some great info to my nephew who was buying a car for the first time. I'm a happy Auntie!!
The entire staff was great, as well.
very understanding and heplful - jeteflow
Mike helped me get the service I needed at a pair price. Went over service done in detail. Would come back for service again. Thank you
Excellent Service - Dee
Thank you so much Frank & Garth for the quick & excellent service on getting my oil changed & tires rotated. Love coming here for service!!!
It was awesome! - Five23
My credit isn't the best but Bree and Sam were willing to work with me to get the ride I wanted. If I had gone other places I'm sure the results would be different. My experience couldn't be better.
TERRIBLE Service / Parts Dept. (Timonium Road) - Mickey Mouse
Yesterday, I went into Nationwide Nissan Service Dept. to request a broken plastic clip part for the driver side molding on my car. Ryan looked at the car and stated that he would order two plastic clips for $10.00.
Upon picking up the clips today, he ordered two weather stripping clips which I never requested BUT he said they were missing and costs another $10.00. I noticed the clips for the molding were smaller than a dime , even a chimpanzee monkey could clearly see the plastic clips are the size of a quarter. After requesting a full refund from the woman at the front desk she took the clips and disappeared into the smokey back room for 15 minutes. Upon her return, she asked another woman at the front desk to give me the $20.87 back in CASH which I had paid for the day before. They ARGUED about whether this would mess up the accounting books across the street and that she could not give me cash back for anything purchased over $20.00. REALLY?!! After being thoroughly disgusted with the LACK of QUALITY customer service, I went down the street to Kelly Body Shop who called Nationwide Nissan to see if they could get the plastic clips. They called and were told by Nationwide Nissan Parts Dept., that the clips for that part could NOT be PURCHASED and that I would have to buy a NEW Chrome MOLDING piece for $220.00. I said NO, I'm not doing that.
Kelly's Body Shop told me to go online and purchase the plastic clips from Clips and Fasteners .com and that they would fix the molding for FREE, NOW that's Customer Service!!
Clearly, I was LIED to and misled by Nationwide Nissan Parts Dept. into purchasing the clips that were NOT even available to be purchased and was forced to listen to a ridiculous argument between two employees to an absurd degree JUST to get my $20.87 cash back. UNBELIEVABLE!!
I will NEVER RETURN to that disorganization and chaos EVER AGAIN!!
Queen for a day while buying a 2016 Nissan Rogue! - Anna 2016
Imani Groce replied to an email inquiry regarding a Nissan Rogue that I was looking to purchase. He promptly followed up with a phone call as well. When I got to the dealership, the car was waiting for me to test drive and evaluate. Imani, Mr Bigggs and the rest of staff were helpful, informative and listened to my questions and understood what I was looking for. Everyone was extremely professional and made my buying experience a great experience!
In the past I have walked out of dealerships when looking for a car because the salesperson or finance staff would defer to my husband who would be with me. But he wasn't buying the car. I was. During my experience with Imani and Antwerpen Security Nissan I was treated like a
Queen! This was the best car buying experience I've ever had. I have already recommended Antwerpen Security to people. Thank you very much.
Easy to deal with - dwolfe
Buying my new car from Jones Nissan was an great example of a great company. Ray my sales associate was great to work with and very patient with me. I highly recommend Ray and Jones for any purchase!
Good Experience - E. Stephens
Being a first time car buyer I was a little nervous becaue I wasn't totally sure what to expect. Thankfully the people at this dealership were very friendly and helpful.
Worst experience ever - Cyndi
This place is run by clueless bullies.They harassed my 18 year old son, called the cops on him for opening the door and checking out the inside one of their unlocked used vehicles during normal business hours. I believe they picked on him because he looks young and they thought he wasn't a potential buyer. They lost a potential sale, we bought a car elsewhere.
I purchased a used 2007 Nissan Maxima from this... - twynn4lif
I purchased a used 2007 Nissan Maxima from this dealership. The sales guy was nice however, the business practices of this dealership is the worst. I traded in a Infiniti G35 when I bought the maxima. Thirty days later the G35 was still not paid off by the dealership eventhough I called them about 3 weeks later because the finance company on the G35 kept calling me about a payment. After several phone calls to RStempler for them to send the payoff to finance company, they finally sent the payment. Well, 10 days later I get a call about being behind 2 car payments on the G35 because the check that RStempler sent had bounced. How in the world does a nationwide dealership bounce a check. There irresponsibility has now caused my credit to be damaged because they didn't pay for the trade in. I would not recommend this dealer to anyone especially if you are trading in a car. It has been a month and a half and my trade in still isn't paid off.