Service - STEPHENPAUL793
Everything went great on our service visit, the car was done on time and everything works well ,we couldn't be happier it was a great experience .
Greg is awesome - HardestWorkingManInClientService
Greg was extremely helpful in helping me get a new RDX as my lease expired. He was honest and efficient. He used technology when it was the best solution and the old fashioned way when that made sense. Use him.
Good Experience - Great Value for a Good Price - Arnošt Löbel
I went to Sunnyside Acura for the value. I did find it there, but I also met an approachable team of professionals there who collectively made every effort in making me feel treated courteously, with respect. All my questions were answered, all my requests met. We negotiated a bit, naturally, but I did not feel like I was being pushed and steered toward something I did not actually want. I left satisfied with my purchase. My hope is very high about their technical support and service as well. should I need it.
Did not buy a car but service is still pleasant - some guy
Was buying a new car. I looked up TrueCar, etc for the "Fair" price. Dumitru was very friendly and did not pressure me. I will still consider you guys next time.
Excellent Service - M
I can't say enough about Jeff and the service team at Acura of Auburn. They have gone above and beyond for me on multiple occasions. They always offer excellent service at a fair price.
Worst Service Department - Car123
I brought my car in for an airbag recall. When i received my car back it had the airbag light on. The dealership originally refused to fix it. As soon as i completed the survey i received i heard from an associate there looking to fix the issue. We spoke a few times and when it came time to arrange the pickup of my car for them to fix he disappeared and never heard from him again. I left multiple voicemail's and never received a call back. Finally I was connected directly to him and he recalls the situation perfectly however blamed the fact his extension changed. He now will not stay true to his word and fix the issue that the dealership caused. Do not trust bringing your vehicle there for any type of work as you will get it back with an issue that you did not have prior to arriving there.
You decide - Jeremy
Bought a 2012 with 17k miles used from here. We inspected the car and noticed a few minor scratches and door dings before purchasing however the car was so dirty from Salt dust we never saw the underlying severe hail damage. After driving all the way back to maine for the credit union financing and returning just 10 minutes before closing and after giving him the check and finding the car which was (hiding) under the garage. I noticed the hail damage. Spending much time in Colorado I knew how big a deal this was. Thats like 1500-2k damage. My daughter so happy, smiling, and them closing, as well as us leaving the house at 5 am and tired we drove away.
Sorry but that should have been disclosed!!! I never expected the need to look for hail damage. And especially at an Acura dealer. You couldn't see it when it was dirty. I am upset with management for even selling this on their lot. And couldn't take the title fee off? Really? They didn't pay squat for that car. Well we did. My daughter is still smiling and we filled their pockets. Every dealership is the same.
They notified us the car was as is 3 times. So my fault? Maybe. You decide!