Another satisfying leasing experience at Irwin's - Nat
I have been leasing my vehicles at Irwin's since the late 1980's. Again this month I was able to get the exact car that I wanted at a price in the range I desired. Howard Cullen was my salesperson for the second time, and he facilitated an easy and fast transaction.
Life savers - Grateful traveler
Loaded up my seldom used 2003 Expedition with kayaks and bikes for a last minute trip from my home on Long Island to Maine this August. The truck has 120K miles and still runs great, but is usually just resting in my driveway.
As we entered New Hampshire on I-95, my brakes suddenly went to the floor. Saturday afternoon, 200 miles from home, figured my vacation was shot. Called AAA, they were willing to come out but I knew this was no roadside repair. Asked if there was a nearby shop open and they gave me the numbers for Portsmouth Chevrolet and Portsmouth Ford. Called the Chevy dealer first because it was closer. Told him my whole sob story; on my way up to Maine for vacation, really in a bind, blah blah blah. He wasn't interested. Maybe they could take a look Monday. Well, that wasn't going to work.
Called Portsmouth Ford. Spoke with Greg. Told him my story. "Bring it in", he says, "we'll take a look and see what we can do." They had to fabricate two brake lines and then found another leak and repaired that, too. The mechanic and Greg both stayed past closing to get me on my way later that afternoon.
What phenomenal, professional and friendly service. The icing on the cake was the very reasonable price.
I wish I lived up here because there is no doubt I would purchase my next Ford at Portsmouth. I may anyway. My sincerest thanks to Greg and all the staff at Portsmouth Ford!
1st time dirtbike owner - 1st time buyer2017
I was very pleased at the customer service I had received when I walked into Best Cycle. I had gone in to take a look at the dirtbikes & as a 1st time buyer, I had quite a few questions, as I was not too familiar with some of the features that one bike has vs. another. All of my questions were answered in a professional manner & as I explained to the salesman, that this was my 1st bike and my two sons (ages 14 & 17) would also be learning to ride, he had suggested the Suzuki DR-Z125 would be a suitable bike, giving our lack of riding experience.