Amazing Experience - KPM47
I recently purchased a used Aston Martin Vantage from an independent Chicago car dealer and requested that the service department at Napleton take a look at it before I finalized the deal. Fil and his staff were professional, moved quickly, and were extremely thorough. They even alerted me to the smallest imperfections that I would never have noticed. And all this for a car that wasn't even being sold by their Aston dealership. True professionalism. After I purchased the car I had Fil install a few upgrades and do minor service work. Once again he was upfront and honest about pricing, walked me through all the work he was doing, and finished it incredibly fast. I badgered him with tons of questions about parts. Fil answered every one and even got pricing for me on upgrades I decided to wait on. I live out of state but am thinking about using this dealer for my future service because they are that good. Well done.
Horrible experience , never trust this dealer for any thing - arfeen
I have purchased Mercedes Benz E350 2013 with milage 18066 to be exact,on May 28/ 2014, sales person Renee Scarvalle very polite and nice ,I went to pick up car we did all the paper work within an hour and car was brought to the door it was not even washed i was kind of surprise , I never had delivery of car without wash,
I found out the reason it has crated windshield so they didn't wash the car so you can't see after after a week i came back from out of town car was parked in the garage , I took the car to wash it then notice Crack on windshield Monday I called the dealership Renaee , she has not comment please send me picture of it then she decided to communicate via tex instead of the phone , she never responded so when i Insisted finally she text me the manager name Gary Jones , I called him as usual car dealer attitude pretty disrespectful and nasty attitude. answer was, you walked out of my dealer ship every thing was fine with car
No one would expect this when you $43000 for the car , I take my time to write this review. so customers are aware of the fact of these dealers , they are polite and nice until the sale is completed