Wonderful experience! :) - GracieLou88
I had a great experience leasing a car for the first time at Valley Honda! Jeremy Andrews was a great person to work with -- very friendly & helpful! I was able to lease my car at an excellent price... the service at Valley Honda was both excellent & efficient! I would highly recommend Valley Honda to anyone looking to buy or lease the perfect car!
Topnotch car buying experience! - gerfruc10300
My family and I went car shopping at "The Honda Superstore of Lisle" last Wednesday (08/09/2017) to look for a new vehicle. (We actually ended up buying a Pre-owned 2016 Honda Civic Sedan-Touring)
We sat down for a couple of minutes until we were greeted by Scott Heger. From that meet and greet moment, I know right away that this is the kind of a salesman to trust with our car buying. Scott listened to us all the time and answered our questions patiently and honestly. Scott made us feel comfortable at the showroom. He went above and beyond showing us all options, and he made sure that my family ended up with the car that we want. There were no hassles, pressure, or slick sale gimmicks.
While doing the paper works, Scott always comes back to us very often to ask if we were doing fine specially our kids and ask too if I want more coffee. My 8 y/old daughter even ask me if I’ve known Scott for a very long time because of how comfortable we talked to each other. For me and family, when somebody treats you with GREAT RESPECT, it’s a deal breaker for us.
Thank you so much Scott for treating us with great respect. You are a great man. My family appreciates every little thing that was done during that day.
And to the whole team! Thank you once again Honda Superstore of Lisle for the good service, especially the time and effort in making us feel like royalty. Very courteous and professional staff. You finished in a timely manner. I'm very pleased with my car buying experience.
I usually don't leave reviews like this but it was all so outstanding that I felt Scott Heger and the Honda of Lisle Team deserved some praise. 100% Recommended!
Sam and Bruce were really helpful. - Sharjil13
Sam and Bruce didn't "waste" my time. They were helpful and Bruce told me every detail about the car before I bought it and I like that. I will recommend this place to my friend and family member forsure
Fantastic, I needed help. And Vito pannaraie helped - SMM. 123
I had problem with engine lite and did not know what was. Esp sensor transmission.
He fixed car and made sure I had loaner since it would take overnight get part. He helped me in a tough situation esp since get back work
Travel bus next day thank honda and Vito Pannarale
Excellent place to buy a car! - Nruettign1
I had the pleasure of working with Brian Krakowski. He is the best! He was very pleasant when we walked in the showroom. Even after we told him we had already been in and talked to another sales person ( who wasn't in at the time) he continued to answer our questions and offer to help. He didn't walk away knowing he would not get the sale. We came back a few times looking at the CRV. We were also working with Missy, when the possibility of leasing came up. She called Brian in and he took his time to explain all the pros and cons of leasing vs buying. We came back the next day and our original sales person was working with another customer, so Brian helped us again. We bought the CRV that day and he was more than efficient. He made the process of buying a car as hassle free as possible. Because we had to go, he told me to come back the next day and we would thoroughly go over all the features in the car, because he didn't want us to feel rushed. Brian went far above and beyond taking care of us. Honda should be proud to have Brian on their team! Honda of Joliet is a great place with great people.
Super - Gosia
They are very nice . The dealership facility was clean and comfortable. I felt that the sales consultant understood my needs. I would recommend MWH to my family and friends
Top Reviewed Specialists At This Dealership
Sales and Leasing Consultant
Internet Sales Manager
Best service - Laura Dulian
Ever since I bought my Honda I have always gone back for service. The customer service is wonderful, informative and friendly. The service techs do a great job!
rhyan did a good job with helping my girlfriend get a car - cubsfan
I just wanted to take a minute to rate my recent experience at river oaks honda rhyan and his manger glen smith really help me out getting to my payment. i will send all my friends to you ...thanks
2014 Honda Accord - nice123
I was very satisfied with my experience at Muller Honda in Highland Park. All of the staff was friendly and professional. Alfredo Parra provided exceptional service, and I would highly recommend him to my friends
An excellent place to purchase a car! - jesus777
I finally had to trade in my 26 year old Honda Accord yesterday. I put it off until it couldn't be fixed anymore or it cost too much money for repairs. So, I checked out cars available at Napleton Honda online, found a CRV I liked a lot and went in for a test drive. That SUV was too expensive for my budget so Peter took me on a test drive in a 2014 Honda Civic. It handled great and was just what I was looking for. I spoke with Tony Chippas over the phone the day before and he was very encouraging and assured me they would take care of me in finding the right car. Tony introduced me to Peter and he took it from there, with Tony helping in the process from time to time. They let me take the car to my mechanic for a thorough once over and made any recommended very minor adjustments needed when I returned. They were most encouraging throughout the entire process. I got approved for the loan and was taken to the finance department where I met Frank who patiently explained everything to me and offered me a great deal on extras like an extended warranty that fit my needs. I couldn't ask for a more competent and friendly group of gentlemen. Buying a car can be an intimidating process, but Tony, Peter, and Frank made it easy and flawless. Thank you so much for being so professional and for treating me like a friend, not just another customer. Your phone calls to me later in the afternoon and this morning showed that you are grateful for your customer's and want to make sure they are happy with their purchase. I appreciate you all! God bless you! Catherine Gail; one happy and satisfied customer! Oh, and I would also like to mention the gentlemen who took care of the minor adjustments in the service department. Danny who touched up any nicks in the paint to the point that it looked like they were never there. Dominic who came out and measured the tread on my tires giving me the okay that they were in good shape and didn't need to be replaced. And Ricky who detailed my car, cleaned the interior and made it look brand spanking new! All three talked with me personally and said they would be happy to help with anything else I needed. They were so friendly and accommodating and did such a great job that they deserve kudos, as well! My car looked like brand new when they were finished servicing it! All of these gentlemen, Tony, Peter, Frank, Danny, Dominic, and Ricky, shook my hand and said they were happy to help me! It doesn't get any better than that! Super job to all of you!!!! And thank you from the bottom of my heart! p.s. I also spoke with Dee Dee on the phone before I ever went in to the dealership. A great person! Very sweet and encouraging! Thanks Dee Dee! If you're looking for a car, get yourself over to Napleton Honda! No sense shopping around; they'll do whatever it takes to make you happy! One final word: I prayed over this decision before I ever went out to shop for a car. The Lord answered my prayers by leading me to this dealership. All the glory goes to Him, my Lord and Savior, Jesus Christ. I can do nothing without Him! May he draw all these great people to Him!
Very friendly - Lori
Robert Calhoun was an outstanding dealer. His main priority was to make me happy and satisfied as a customer. He more than met my expectations. He works many hours and takes his job seriously. He deserves a GOLD!!
Darrell explained every detail of my plan as well as some helpful extended warranty information to purchase. He was very helpful and friendly. I can't say enough how wonderful this Honda dealership is. I now own 2 hondas and take them both there for service. Outstanding service all around.
Getting the Job Done - Sydney2001
Koodos to Brian, my Consultant, who did all sorts of multi-tasking in my presence, phone calls, placing his guests in places in the best area as cars are fast moving in and out of a very small space. I feel challenged to go there but I suppose they are used to it. Five stars to the staff and to the service manager who always nods or give the guests nice greetings. He too is watching to make sure traffic is on the move.
GOOD SERVICE HELP - Murphy
went to tis dealer today to get some inspections/repairs done on a recent 1/2017 purchased honda civic and want to report i had a great experience and was happy to find out that my possible concerns were nothing to be concerned about service department was very helpful and courteous!
Amazing Dealership and Customer Service - Maria Foley
I just bought the 2017 Honda Ridgeline Black Edition from Muller Honda of Gurnee. I have to say the customer service is amazing! We knew what we wanted and what we were willing to pay. Everyone was willing to do what it took to make us happy. They were not your typical pushy salesmen. Its like they cared about what you wanted and not about a sale. After having the car for a few hours we had the air on high since it was super hot out that day and a crack in my windshield happened. It was so odd but I was upset and pissed since this was my first brand new car. I called the dealership back and told me to bring it in and they would see what they could do. No argument they fixed the windshield and it looks brand new again. I don't know too many dealerships that have that customer service. They jumped right on it at the time I brought it in. Another associate took the time to train me on all the amazing features of the truck without rushing. It felt nice to learn things and not feel like I was wasting their time. They say call with any questions and let me tell you this place will be more than happy to take the time to help you. Its nice knowing majority of the salesmen there have been around for 17+ years. Says alot about the dealership. I highly recommend any Honda and to only buy from Muller. I had a Civic before that I bought somewhere else and I didn't get 1/2 customer service I received at Muller.
Great experience!!😊😊 - B_Gibson0624
Everything was brought to my place of my employment. Signed the papers and quick and easy. I would recommend her. Awesome service!!! She was concerned about the payments made on previous car. She was awesome!!!
1st oil change - Janet16
Rafe Murphy, salesman who sold me my car, washed and vacuumed my car before returning it from my first free oil change! Shuttle service to my place of business is a definite plus!
bait and switch - mm7821
I'm usually wary of buying used cars from dealerships, but Bosan was advertising a good car online, a used car with one owner, not leased, and no accidents. I checked with a dealer there, Nicole, who said I could test drive the car that afternoon, so I drove an hour to the dealership. Once I arrived, I was told that the car wasn't available because it was getting repairs. I now wonder whether it was only bait. Instead, I was directed to cars that had all been leased, several of which had had major accidents, all for the same price as the clean vehicle I found online. I guess I should have known that the advertised car was too good to be true. So: beware the bait and switch from these people.
great experience with dan aristizabal - trixieloo
For me personally, I was dreading buying a new car after mine was totaled in an accident. My son did some research and found that continental had a great following and 5 star rating. Dan truly made it a fun experience. We went for a test drive and he showed me all the "working parts" and how to use them. He was personable and efficient, as were all the other people involved with the purchase. Definite;y would buy from continental and Dan again.
Tried to buy new car - hanchar8
I was in there this evening trying to purchase a new car. And they would not deal with me at all, they showed me one price and one payment and said that was the best that they could do. I had a free and clear trade with title in hand and they seemed to not want our business. The manager never approached us or wanted to work with us. Absolutely horrible customer service out of a dealership i have ever seen. I would never recommend a friend or a family member to attend this dealership.
Best experience I have ever had - Kspkris1
I recently totaled my car and was in need of a new vehicle quick. Michael Pompilio took the time to narrow down exactly what my wife and I were looking for and picked the perfect vehicle. Our time at the dealership was later in the night which extended past closing but Michael never rushed us or made it seem like we were keeping him late. This was the best experience I have ever had while purchasing a vehicle.
Stress free, and excellent customer service - Amanda Stein
Harris Fazal was very nice and helpful. He answered all of our questions, he happily gave us the details about which car was a good fit, and gave us great deal.
BEST SALESMAN AWARD!!!! - anklets
If you chose to use McGrath Honda, my suggestion to you is to see Kevin Schwartz. Kevin is one of the nicest, most personable, wants to please, salesmen I've ever had the opportunity of doing business with......................I used McGrath to purchase a car for my grandson. August 5, 2017
Very accommodating! - Bb311
Jared and Michelle were great. I came in for an Accord, they didn't have the color I wanted. They got it for me the next day!
Great Sales Consultant and Finance Dept. - Nicki7
Moudi, was my sales consultant.
He was the absolute best ! Unlike any other salesman I've come into contact with along my journey of looking for a new SUV. His energy level was inviting, and made you want to just hang out with him, yet, he was very professional. He made the process quick, easy and affordable for me. He was not overbearing or insulting to me because I was by myself and a female. With other car dealers I visited that weekend, I actually walked out due to insulting car dealership games, and number playing. But with Moudi, he was straightforward from beginning to end. It was great and quite refreshing. I definitely recommend you ask for Moudi at this Honda Dealership in Matteson, he's The Absolute Best!! Oh, and the young guy in the Finance Department -Ash, He was able to beat my Credit Union's deal and gave me a much better deal. I had the
" A " Team that day!!
Thanks Moudi and Ash,
Unbelievable. - Scoobyfreakingdoo
First, the sales guy agrees to a price $800 under sticker. Then the finance guy says he can't do that, but on "good faith", he'll take off $300. But his tricky xxx still tacked it on in an offer listed as optional- that he didn't make sound optional, as he had us sign things. Then, he tacks on another near $3000 for a warranty package that he verbally described as "something Honda does", not something we pay for. So, instead of paying sticker price minus $800, we paid sticker PLUS $3000.
Rude and Fraud!!! - ALEXANDROS ORESTIS
I went there to take the oil consumption test!! After 1.30h I asked for my car and they told me I am not able to pass the test because I have leaks...(my engine is dry) but I MUST PAY 40$ for oil change! They don't inform me for leaks or anything before change the oils! At Honda receipt says
1.Check for visual licks
2.Proceed to consumption test (change the oils)
They wouldn't give to me my keys if I didn't pay and when I asked them why he didnt check for leaks first and the answer to me was THATS THE WAY WE WORK!!! Very rude staff.
Now I don't know what I am supposed to do with a car whose model has an issue with sticky piston rings
great location - Chapin33
The people at this location are helpful and would do anything in their power to give the client the best experience. Keep up the good customer service.
Sad dealer, on the way down. Don't waste your tiE their - Bobjoe1
Bought a few cars form
Autonation. Now just a Cicero ave place. Be careful. Worst place to buy a car. Run your credit in spite, new sale pitch like carmax. When people that can think do not want to buy retail and get wholesale for there trade.
Rude Agent - casper
i schedule setvice this morning cause my car radio is not working i have a new civic and it is still under warranty this agent told me that he will charge me $150 for a diagnostic i told him this is under warranty and he keeps telling me teah i know but i still need to chsrge you. REALLY A BAD AGENT PLS REMOVE THAT GUY DOESNT KNOW ABOUT UNDER WARRANTY MEANS
Honda Superstore of Lisle
Valley Honda Naperville/Aurora
Senior Sales Representative