Great service from Dan in sales! - LucL
Had a very pleasant experience buying a used car at Martin Nissan. Dan helped me test drive a few different models and was very professional and helpful. Definitely recommend the dealership and Dan Alonso as the main guy to ask for.
Love my new car! - MiloticIsBest
I'd recommend John Benedetto to help you out. This was my first car buying experience, and he made it go smoothly. He'll work with your financial desires and get your payments down to what you want. Ask him any question, and you'll get an answer. He'll also work with you to get a price you can both agree on.
Great experience - Rochelle 1969
Virgilie was a great seller answered all question that we asked and the finance guys was passionate and trying to stay in the range of payment
Blessed by the BEST! - smnthvelez
After researching cars for weeks, I ended up at Al Piemonte Nissan. I walked in and Fernando was kind enough to notice I needed help. He showed me the original car I came to view. He was very frank and upfront with me on my concerns and questions. After not liking the color of the car I came to view, he was open to showing me more cars in different colors.
Without belittling me (as other dealers did), he was patient and extremely helpful. (If more people were as kind, helpful, and clear as him, I wonder how many more cars would sell?)
Long story short, the process from start to finish was clear, easy and VERY enjoyable. I'm thankful for Fernando's help and patience. He deserves a raise! Or better yet, a position where he can duplicate himself!
Thank you Fernando!!!! -Samantha
Great experience - Nope
Bill Werner is simply amazing!
Great guy that puts in the effort in to find the right car for you!!!!!
He creates a NO pressure environment and proves that he really cares about his customers!!!
If more stars were available they would certainly apply!!!!
My new Rogue - Gliceria78546
I bought my car on this dealership and Jesus Aguilar was great. He explained me everything and was patient and knowledgeable. Great experience. Highly recommend.
Thumbs up - dgnichols
I've used this dealership for years. I'm on my 3rd Nissan and have always appreciated their promptness and honesty in the service department. Would highly recommend them.
Great Car Buying Experience! - jlynns11
My husband and I needed a new vehicle for our growing family. We had a specific type of 2017 Pathfinder in mind and Greg Queen went above and beyond to make sure it was available for us. He also made our overall car buying experience very relaxed and not stressful at all. He explained everything to us very thoroughly and made sure we were happy with the car itself before we signed any papers. I felt like our experience with him was more like talking with a friend than a salesman-he was not pushy at all! Overall a wonderful experience and he would be a reason why we would buy another car from this dealer in the future.
Great experience! - Cmfield
I have had Nissans in the past. Went back to Southlake Nissan. Will Broughton was our salesman! He was great, and very professional. Absolutely No pressure. He let us look around, and was happy to answer any questions. Went back about a week later to purchase the car. Will was wonderful. Very helpful, understanding and accommodating. I highly recommend this dealership. We shopped at other dealers, and Southlake Nissan by far was the nicest, and most welcoming! LOVE MY CAR! Thanks again Will!!!
Fantastic Service! - SarahA
We were very pleased with our first ever Nissan Rogue purchase. We were treated fairly and the service was impeccable. It was a smooth process and we were out of there in under 3 hours. We'd selected the vehicle we wanted and worked out an internet price with Brett. That deal was honored and respected from the moment we walked in the door.
Top Reviewed Specialists At This Dealership
Best car buying experience ever! - Bruce
I worked with Karim and Linda to purchase my Altima and was completely astounded at the high level of service the gave me. My wife and I were touched by their consideration and competence in getting us exactly the car we wanted at a great price. I highly recommend them to anyone who wants a uniquely positive experience in purchasing a car.
My experience - CatrienaStorm92
Rachel the one that helped me was awesome. There prices are high but still good. I would go back. Customer service was great. The prices should be lower
Exception serve - Datsun 510
As always, Don Mekoola. and his staff were excellent. He is courteous and informative, he gave me a realistic time frame for the repair. He is efficient, didn't rush me, answered my questions. He is a true professional.
In addition car drop off area is clean and the customer waiting area is very comfortable with comfortable seating and refreshments.
Super Happy! - happycust
I was super happy to have came here! Rey and his boss (forgot his name but he was awesome!) were very professional and nice. They took their time to get us a great deal that would suit our lifestyle. They did their best to help us get outta the hole(balance owed on trade in) we were in. We are a little over desired budget but Well worth it in 3 yrs. Rey stayed past closing hours still going over everything. They were not rushing at all whatsoever. And he even put some videos on the iPad for us to watch all the features our car had.
Great email and phone negotiations, no wasted time at dealer - Seanb61
Tim A internet sales rep is great. Took a few days to arrive at a deal because I wasnt in a hurry. Tim A. worked alongside me and advocated to senior management for me. ultimately I paid what I knew was a great deal for a leased 2017 Pathfinder. Bill Kay Nissan and Tim A. are legit and I'll keep coming back until they aren't. I've leased 3 Nissans from Bill Kay and this is the best deal and experience I've ever had. Fast emails/text and phone negotiations only and 1 hour in store to sign paperwork. Great experience. Happy to work with Tim and Bill Kay Nissan.
Outstanding service department - Steve A.
Bought a new Nissan Murano Platinium tech. Pkg from another dealer west of Glendale. A short time after, I heard a huge wind noise & when I drove it through a car wash water would pour in through the back of the sunroof into the catch tray where it meets the panoramic roof. Brought it back in to the dealer & they diagnosed it to be the right rear door gaskets?? I did not want to waste Nissans money & my time so I brought my vehicle to GLendale service dept. I talked to John Petrie ser. Mgr. , he listened, cared & let me take him for a test ride. He then put me in a loaner car & said he needs time to diagnose the vehicle. In the end he personally diagnosed the issue with several test rides masking off the roof to pinpoint the noise & leak, found a defect in the pano roof replaced it under warranty & now it is perfect. John in my opinion is a true professional, no nonsense, get it done type of person & I thank him very much for all the time & effort he put in to correcting the issue. Also hats off to Jim Hutcheson ser. Director to his winning Service Team , where they all work together to get 1st class results. Absolutely outstanding!!!!!
Steve A. West Chicago
Great Yesenia was outstanding sales person .. very professi - Titan
Very good dealership they took care of me I got the car I want to. Adam was good the manager I'm found the car I really like and I got it
Junior Molin best salesman at Nissan - Rayray
My experience buying a new car at Nissan in Libertyville was very fast and professional. My salesman Junior Molin did a fantastic job and the best deal in the area. I truly recommend him to be your salesman.
Awesome experience sales team knowledgeable n friendly - Jpinka01989
Trusted sales associates help u get wat u want. Ivan went above and beyond. Would highly recommend fer a future time. U got urself a new buyer and will spread the word
Since 2005 - nissan4life
A great bunch of guys to do business with Ive been going to this dealership since 2005 i bought 4 cars and plenty of service.
Exceptional customer service - Madge
Tom was able to quickly diagnose and kindly explain the problem I had with my car not starting. He was courteous, humorous and helpful. Excellent!
Fantastic sales process - JMPN Mom
SteveieLyn was outstanding. Patrick was also so welcoming. Both times we came in we stayed well past closing but they treated us like family and we didn't want to leave.
Excellent Service - Mr&Mrs P
~ Love the personalized experience I receive here. This is my 3rd purchase & I will definitely be back...for an additional car. For now I'm Gucci in my new 2017 Nissan Maxima SL ~
Excellent Service - Chela
Excellent service; knowledgeable, patient and friendly. I was given an answer to all my questions. Everyone worked together to help me choose the right car.
Dont buy used from this dealer - Nicsarm
Pretty much a bad experience since i walked in the door. Tried to up the price on the vehicle from what it stated online. When it was brought to their attention, they claimed it was due to the bank. Now 30 days after taking ownership of the vehicle, i have to invest more than $1000 worth of work into it and the only thing theyre willing to do, is not mark up for parts and labor....
Worst car buying experience ever! - bethnoelle84
I was really hoping that I could write a positive review about my experience with Western Avenue Nissan; but that is not the case. My husband and I drove 2 hours to come look at a used 04 Cadillac SRX, 120k miles, seemingly in great condition. We called and asked about the condition of the car, how it ran before we made the trip and the saleslady I spoke with assured us all of their used cars have been through a thorough inspection and run "like new". She said the car may need regular maintenance like any older used car, but that the car drove great and was ready to go. We arrive and the place was packed but our salesman, Ryan Scott, was expecting us and was very polite. We got in the car for the test drive and noticed the engine had a shake at idle. Ryan assured us that all the cars have had thorough engine and transmission inspection and that they WOULD NOT sell a car with any major problems. My husband knows a little about cars and knows that a needed tune up or dirty air filter might cause this, so after debating we decided to trust that they wouldn't sell us a lemon, especially considering they wouldn't give us much leeway with the price of the car and we stretched our budget to get it. Long story shorter...the check engine light came on as I pulled into my town and was flashing before I got to the driveway. We called Western Avenue Nissan and my husband spoke with a nice manager that told us to take it into a mechanic and they would see what they could do to help us. Turns out, the computer that controls the engine is bad, and it is going to cost us over $1500 to fix this car. Of course, we have tried to contact someone at Nissan multiple times, our mechanic has tried to contact Nissan multiple times and no one returns our call, or we wait on hold for 30 min. then we're transferred to a voice mail box that is full. Our mechanic stated that any mechanic, let alone a certified mechanic, that "thoroughly" inspected this engine would have been able to tell quickly this was not a minor issue. At the worst, the engine could have seized up with my 5 year old daughter in the car and we could have lost all power-no brakes, no steering; at the least we could have done major damage to the engine itself if we continued to drive it. He states that the fact that the engine light came on after the car was already showing issues shows that the controls may have been tampered with which is highly illegal and is FRAUD. I was really hoping Nissan would just contact us and at least attempt to rectify the situation, and that this would turn into a great review, but we have been calling them since Monday and it is obvious they are avoiding us at this point. Unfortunately, this has turned into a horrible experience and I would highly recommend that if you are looking to buy a vehicle, especially a used vehicle, that you shop somewhere else (and read the reviews about the dealership before you buy a car).
dealship found the vehicle I wanted - Bigbear
Dealship found the vehicle I wanted in a couple days. Salesman spent plenty of time to explain all functions. Whole buying experience was pleasant. Signing papers went quick.
Told they would fix the car they sold me - Kaleena D Saulters
I purchased a car here from out of town. I drove in from WI and thought I found a great car. I came to the dealership with a check to purchase this car and after taking it for a text drive and two people telling me it's a great car at the dealership I bought it. After paying for it, they kindly washed it bc it had salt all over from the snow ,I noticed there were scratches all I've the rear passenger side bumper. Scott Burgess (GM) and Mike (sales guy) told me that they would take care of it later. I spoke with Scott and set up a later date of Feb 9th. Mind you I am driving in from WI. Feb 8th at 9pm Scott tells me that's it's a bad idea to drive in and that they will not fix my car. This is horrible service and I will never purchase a car from this deceiving dealership again. I have requested off work to make this drive to have my car that they promised they would fix taken care of. Never shop here, my fault for not getting it in writing.
Kimberly was extremely helpful with the purchase of our... - MarciaHall
Kimberly was extremely helpful with the purchase of our New Nissan Altima! Her knowledge of the car itself was phenominal. I would highly recommend anyone go to her. She was awesome!
Berman Nissan of Chicago
Sales and Leasing Executive
Sales Professional Consultant
General Sales Manager