Low pressure salesman very smooth deal - Dolly
We stopped to look at a mkx lincoln,ended driving one home. Very unusual for us to deal this fast.
Bob Pataskala was very knowledgeable and pleasant to deal with. We will be repeat customers.
Thanks Chuck & Dolly
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Awesome professional team. - Andy
A very thoughtful and professional sales team, who were patient and knowledgeable. I would highly recommend Parkway to anyone looking for a new or used car.
Thanks Donna - Escape 2017
I love my 2017 Ford Escape. Donna was great and after I told her what I needed she was able to offer me a vehicle that met every need. I definitely would go back to Matthews and I would definitely work with Donna again.
Service Sells... - Fox Fanily
Sales sells the first, Service sells the rest...that's an old saying around dealerships and it still holds true today...that's why we buy from Donley Ford - their service department.
Excellence - Cindy 51
Everyone was great. Taylor was very good at explaining all the details and going over all options.
Love the new Rogue and the color especially.!!!😊
Best service ever! - Patrice McCarthy
I am so greatful for the sales and service staff! They provided exceptional service after an auto accident, anticipated my needs and provided great service until I was settled in a new vehicle. Thanks for making it so easy!
Good experience - Super duty rules!
Happy to say they weren't to pushy or using typical carlot crap tactics. Went pretty smooth. Going to a car lot is usually the last thing I want to do but these guys were refreshing. Treated very well.
Montrose is Exceptional - tamisams
The car buying experience at Montrose is exceptional. They make the process of trading in and trading up seamless. Any questions you have are answered. It's a well orchestrated machine that puts their customers first.
i had a bad experience here - nanea2000
bought a used car from here, typical sales tactics, when asked to match kbb value i was told that nobody in the whole United States in the car business uses or looks at Kelly Blue Book, because it has no basis in reality, i even found another car at another dealership that was the kbb price and they would still not price match, sales man had cheap tactics like trying to promote local business. The car was missing some accessories on delivery was told they were on order and i should pick them up the next week, never heard back from them now they wont answer phone calls or emails. if you have to buy anything from here id get them to put everything in writing. after delivery to find that the stereo was not working properly, had to leave the car in service for weeks. id try to avoid as much as possible.
Be careful when dealing with this place - Tom84
As it was downtown Ford now transit to liberty Ford be very cautious of what you sign here. Liberty is writing up deals under downtown Ford contracts. Downtown Ford is out of business. Your sol if you later have issues.
Disappointing - John Trunzo
About a month ago went to look at a 2015 mkc and trade my 2010 mks .the used car manager told us that our car was going to need a transmission and could only give us around $6000.00 trade value .I am no mechanic but i know the difference between a transmission problem and a possible tune up.We took the car to AtoZ auto service in North Royalton 6 spark plugs later the car runs like new again.All I can say is be careful we this dealer
Expensive repair, problem not even fixed after 10 days. - james
Took Piaggio scooter in for repair, it had under 100 miles on it. Ten days later they said it was repaired, $ 175.00 in labor, they said they cleaned carborater real good.Drove my scooter home that day and the next day it would not start! Called dealership and they said maybe needs a new carborater, they will pick scooter the next day and give me a price on a new carborator. No one ever called me back and no one picked up the scooter, what a joke, piss poor way to run a business
Financial Services Manager
Klaben Ford Lincoln
Parkway Ford Lincoln