painless - jmitchell1800
i walked up tell them who I was and when my appoint was.. and after a few mins and some paperwork I was in my free rental and driving home....
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Very smooth process - nurse678
Phil was an excellent salesperson, he listened to our preferences and directed us to the best deal for us.No pressure, just sound, knowledgeable facts and advice.
Thanks Joe! - Jodi
Joe found the exact car I wanted! And he did a great job going over all of the features of the car with me. Thank you Joe!
Great, professional and friendly - Guzina4
Jeff B, Mike Palotta & Nick in finance went above and beyond to get me the car of my dreams ! The car was not on the lot but they found it at another dealership and got it to me ! Jeff even came in on his day off for us to pick up the car !!! We will forever be greatful for all the hard work and attention we got throughout the process.
Thank you Palotta Ford !!!
Service Sells... - Fox Fanily
Sales sells the first, Service sells the rest...that's an old saying around dealerships and it still holds true today...that's why we buy from Donley Ford - their service department.
Montrose is Exceptional - tamisams
The car buying experience at Montrose is exceptional. They make the process of trading in and trading up seamless. Any questions you have are answered. It's a well orchestrated machine that puts their customers first.
Not your average dealer - Wtfmate8709
The people of Nick Mayer Lincoln know how to do business. I actually had fun while working out the details on my recent vehicle purchase. Their used inventory is high quality and contains a wide variety of makes and models. I highly recommend this location for anyone interested in feeling confident in buying a new or used car/truck.
Be careful when dealing with this place - Tom84
As it was downtown Ford now transit to liberty Ford be very cautious of what you sign here. Liberty is writing up deals under downtown Ford contracts. Downtown Ford is out of business. Your sol if you later have issues.
i had a bad experience here - nanea2000
bought a used car from here, typical sales tactics, when asked to match kbb value i was told that nobody in the whole United States in the car business uses or looks at Kelly Blue Book, because it has no basis in reality, i even found another car at another dealership that was the kbb price and they would still not price match, sales man had cheap tactics like trying to promote local business. The car was missing some accessories on delivery was told they were on order and i should pick them up the next week, never heard back from them now they wont answer phone calls or emails. if you have to buy anything from here id get them to put everything in writing. after delivery to find that the stereo was not working properly, had to leave the car in service for weeks. id try to avoid as much as possible.
Good sales. Poor service department - Ryan Costello
While the whole purchase process was easy and Jay Strauss was verry helpful. Unfortunately there service department should get on the ball. I Have issues with the brakes on my f150. after they failed to call me and schedule an appointment for almost 2 weeks after they replaced the brake booster i still had the same symptoms. I called and left a message with the receptionist the following monday after the service and was told someone would call me back. It has now been a week later and no phone call from there service department. Which is a big deal for me if they want my business in the future. I shouldn't have to call multiple times a week to get something resolved. And according to the service paperwork they never test drove the truck after servicing to make sure the problem was resolved in/out odometer was the same
Expensive repair, problem not even fixed after 10 days. - james
Took Piaggio scooter in for repair, it had under 100 miles on it. Ten days later they said it was repaired, $ 175.00 in labor, they said they cleaned carborater real good.Drove my scooter home that day and the next day it would not start! Called dealership and they said maybe needs a new carborater, they will pick scooter the next day and give me a price on a new carborator. No one ever called me back and no one picked up the scooter, what a joke, piss poor way to run a business
Financial Services Manager
Klaben Ford Lincoln