Excellent Service - haleigh11933
I recently leased with Klaben Ford and had gotten into an accident which totaled my car. Buddy was with me every step of the way, available to answer any questions I had and walk me through the steps of getting me into a new car. He is super knowledgeable and can easily explain what certain things mean (I am a young person and have no idea what I'm doing when it comes to purchasing a car).
Jennifer is amazing, super fast and efficient and very easy to talk to. I've never had a negative experience with Klaben Ford.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
purchasing a car - Poole123
Mike Carroll did an excellent job in finding what I wanted. He explain and showed me how the car
Operated!! No pressure to buy just let me decide what I wanted!!
Easy peasy! - Beeks
mathews ford made the deal easy and unpressured. Don Grimmer, John Byington and Scott had everything in order and the process was easy and straight forward. Thanks again gentleman. Like the truck
Top notch before and after sale experience - MK cae
I have a disdain for automobile dealerships. My view has been alter after my experience with Pallotta Lincoln. The sale was straight forward with no hastles. Service has been the same. Great job guys. Keep up the good work. Kudos to the owner for maintaining top notch employees in all departments .Thanx again. Mike K.
Great Service - veryours
Donley is a great place to have service completed on my vehicles, they do a great job.
Ron, service manager always does his best to get job done right, he is great to work with
Awesome - Bobby1048
Service Department is awesome . Tonya Baker is helpful, pleasant and a real joy to work with. Customer waiting area is very nice. Have a great day
bait and which - 12345
I inquired about a vehicle posted on the internet. I asked for a clean deal price (no Trade in). The response from the sale person quotes the price over 500 dollars higher than the current advertised price in the internet ad, and I am informed that the higher price already includes a discount because the vehicle already has 1000 miles on it because it is a dealer demo. the internet ad showed the car as new with only 10 miles. If I wanted a car with 1000 miles on it, I would have made that part of my search. Completely misleading advertising. the only response from the dealer was "sorry for the confusion". No confusion here folks, just false advertising.
i had a bad experience here - nanea2000
bought a used car from here, typical sales tactics, when asked to match kbb value i was told that nobody in the whole United States in the car business uses or looks at Kelly Blue Book, because it has no basis in reality, i even found another car at another dealership that was the kbb price and they would still not price match, sales man had cheap tactics like trying to promote local business. The car was missing some accessories on delivery was told they were on order and i should pick them up the next week, never heard back from them now they wont answer phone calls or emails. if you have to buy anything from here id get them to put everything in writing. after delivery to find that the stereo was not working properly, had to leave the car in service for weeks. id try to avoid as much as possible.
Good sales. Poor service department - Ryan Costello
While the whole purchase process was easy and Jay Strauss was verry helpful. Unfortunately there service department should get on the ball. I Have issues with the brakes on my f150. after they failed to call me and schedule an appointment for almost 2 weeks after they replaced the brake booster i still had the same symptoms. I called and left a message with the receptionist the following monday after the service and was told someone would call me back. It has now been a week later and no phone call from there service department. Which is a big deal for me if they want my business in the future. I shouldn't have to call multiple times a week to get something resolved. And according to the service paperwork they never test drove the truck after servicing to make sure the problem was resolved in/out odometer was the same
Expensive repair, problem not even fixed after 10 days. - james
Took Piaggio scooter in for repair, it had under 100 miles on it. Ten days later they said it was repaired, $ 175.00 in labor, they said they cleaned carborater real good.Drove my scooter home that day and the next day it would not start! Called dealership and they said maybe needs a new carborater, they will pick scooter the next day and give me a price on a new carborator. No one ever called me back and no one picked up the scooter, what a joke, piss poor way to run a business
We had a great experience at Nick Mayer Lincoln,... - Lynette64
We had a great experience at Nick Mayer Lincoln, Mercury... Everyone was very friendly and did everything they could possibly do to make us feel comfortable. We bought 2 very impressive reasonably priced used cars and are very happy customers.
Financial Services Manager
Klaben Ford Lincoln