Great experience! - Steve
I had done a good bit of homework before visiting the dealership, but Tom was great at answering questions, making points I hadn't considered, and made the entire process painless and enjoyable. Thanks!
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Sales & Leasing Consultant
My Energy Green Honda - Stegreen2
Good service Very educational Garry did a very good round even in my time of dout. Very satisfied with the performance of Mansfield Motor Group
Easy peasy! - Beeks
mathews ford made the deal easy and unpressured. Don Grimmer, John Byington and Scott had everything in order and the process was easy and straight forward. Thanks again gentleman. Like the truck
Top notch before and after sale experience - MK cae
I have a disdain for automobile dealerships. My view has been alter after my experience with Pallotta Lincoln. The sale was straight forward with no hastles. Service has been the same. Great job guys. Keep up the good work. Kudos to the owner for maintaining top notch employees in all departments .Thanx again. Mike K.
Service Sells... - Fox Fanily
Sales sells the first, Service sells the rest...that's an old saying around dealerships and it still holds true today...that's why we buy from Donley Ford - their service department.
Awesome - Bobby1048
Service Department is awesome . Tonya Baker is helpful, pleasant and a real joy to work with. Customer waiting area is very nice. Have a great day
Be careful when dealing with this place - Tom84
As it was downtown Ford now transit to liberty Ford be very cautious of what you sign here. Liberty is writing up deals under downtown Ford contracts. Downtown Ford is out of business. Your sol if you later have issues.
i had a bad experience here - nanea2000
bought a used car from here, typical sales tactics, when asked to match kbb value i was told that nobody in the whole United States in the car business uses or looks at Kelly Blue Book, because it has no basis in reality, i even found another car at another dealership that was the kbb price and they would still not price match, sales man had cheap tactics like trying to promote local business. The car was missing some accessories on delivery was told they were on order and i should pick them up the next week, never heard back from them now they wont answer phone calls or emails. if you have to buy anything from here id get them to put everything in writing. after delivery to find that the stereo was not working properly, had to leave the car in service for weeks. id try to avoid as much as possible.
Good sales. Poor service department - Ryan Costello
While the whole purchase process was easy and Jay Strauss was verry helpful. Unfortunately there service department should get on the ball. I Have issues with the brakes on my f150. after they failed to call me and schedule an appointment for almost 2 weeks after they replaced the brake booster i still had the same symptoms. I called and left a message with the receptionist the following monday after the service and was told someone would call me back. It has now been a week later and no phone call from there service department. Which is a big deal for me if they want my business in the future. I shouldn't have to call multiple times a week to get something resolved. And according to the service paperwork they never test drove the truck after servicing to make sure the problem was resolved in/out odometer was the same
Expensive repair, problem not even fixed after 10 days. - james
Took Piaggio scooter in for repair, it had under 100 miles on it. Ten days later they said it was repaired, $ 175.00 in labor, they said they cleaned carborater real good.Drove my scooter home that day and the next day it would not start! Called dealership and they said maybe needs a new carborater, they will pick scooter the next day and give me a price on a new carborator. No one ever called me back and no one picked up the scooter, what a joke, piss poor way to run a business
We had a great experience at Nick Mayer Lincoln,... - Lynette64
We had a great experience at Nick Mayer Lincoln, Mercury... Everyone was very friendly and did everything they could possibly do to make us feel comfortable. We bought 2 very impressive reasonably priced used cars and are very happy customers.
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Klaben Ford Lincoln