Amazingly kind and efficient - kellyp928
I've had my car at Courtesy on a couple of occasions for minor issues. I cant say enough about the service that I've experienced. Everything from scheduling to intake and follow up is top notch. The staff is amazingly professional and truly respectful of the customers time, money, and any other extenuating circumstances. If that's not enough, they've left chocolates in the car and today gave my little ones teddy bears! Truly above and beyond. I whole heartedly recommend Courtesy to anyone looking to service their Acura.
Excellent Care with Kathe - beccamfj
We recently purchased a used TL, trading up my TSX, with Kathe and she make the whole process easy and smooth. The trade-in of the TSX went farther than expected. We had a few minor concerns initially with the TL, and she went above and beyond to ensure our concerns were addressed and we were fully satisfied with the purchase. Definitely planning on working with Kathe again in the future. This is also where we take all of our cars for service and are very happy with the quality of the work and care from the service department.
Mile High Acura had the Volvo XC90 V8 that I wanted! - James Mackay
I am a retired engineer who checks his tire pressure twice a month. I drove Saabs for 23 years and Volvos for the past 15years. I am a client of Volvo Specialists for all my maintenance. I keep my cars for ten to fifteen years and have been in the market for a Volvo XC90, but was willing to wait to find the *RIGHT* one!
After taking several XC90s to Volvo Specialists to inspect - resulting in repair estimates of $3K to $6K - I was very pleasantly surprised to see what Jesse Billings of Mile High Acura had to show me: a 2009 XC90 that was particularly well-maintained, with the trailer hitch that I had budgeted ~$800 to install already in place!
This XC90 drove particularly well. Mile High Acura technicians had done a fair amount of work on the vehicle, including brake service, replacing the blower motor, tires, etc. I was willing to pay for a premium vehicle - with no defects, rust or error codes - and Jesse provided me with what I was looking for, within my budget.....and the trailer hitch as surprise bonus.
Test drives in candidate XC90s with the V8 motor from other dealers/brokers with bad shock absorbers, numerous error codes being displayed, failed CD player, significant rust, leaking transmission, missing remote controller for the navigation system, defective alarm, etc. had convinced me to keep looking for the one I would be happy with.
Volvo Specialist's inspection of the Mile High Acura XC90 V8 resulted in being told "BUY THIS VEHICLE!" so I bought it that day. I was delighted that the *ONLY* thing that Volvo Specialists could find wrong with this vehicle was a $15 plastic fitting on the windshield washers! (The windshield washers worked fine at the beginning of the test drive, but a plastic check valve failed during the trip to Volvo Specialists.)
Being told that the vehicle only needed a $15 part, convinced me that this vehicle was the well-maintained vehicle that I had been willing to wait for. Previous inspections of other candidate XC90 V8s by Volvo Specialists had resulted in "don't buy this unless you want to spend $6K on a new transmission next year" and "you have to see the rust underneath it - including what they painted over" assessments that resulted in "no sale."
Doing business with Jesse was a pleasure. The vehicle is a true value. I am happy. My wife is happy.
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