Software update and stereo problem - Ghostwriter
I took advantage of the recent offer to update my XE's software. It did need help, and the result has been much improved - faster and far fewer quirky things. I also had a sound problem with the stereo that seemed like a speaker. Tom worked it hard, and it is now resolved. Tom Rendahl was great! He listened carefully and treated me like I was the only customer in the store. Rob also stopped by to touch base and see how I was doing with my (nearly) new car. It was great having a courtesy F-Pace to drive, especially since we will consider them when we get in the market for a new SUV.
Thank you, Tom and Stevinson
Best Ford service center ever - Andrea B
I was so happy with how Del Williams, Ford Service Advisor, handled EVERYTHING! Big kudos to this service center for having him on board. He was so helpful, kind and courteous. I would go back to Sill-Terhar Motors just because he is part of the team. THANKS DEL!