Shuman rocks - thenderl
Great customer service, especially Jeremy Cheaney. They worked within my budget and put me in a great jeep, I would recommend shuman to anyone looking for a new or used vehicle
Excellent customer service! - Alex9120
Staff is always friendly and helpful! Makes car buying easy and fun. I would recommend anyone looking for a new car to buy from Golling.
Nice staff - Glupiaa1
Nice cars and nice people. They worked with us and were very nice. Would come back to them in the future. Just wish they had a better selection
Amazing job - NewTruck
Diane Marshall did an amazing job finding me a brand new 2017 truck. She was able to get me out of my lease early and get my new payment even lower than my last. Would definitely recommend for anyone who wants excellent customer service and a sales women who go the extra mile to make her customers happy. She came in on her day off for me so I could pick up my new truck.
Excellent service, great sales people! - arielmcconnell
I loved my first experience leasing a car from Suburban Jeep. This was my first time leasing a car on my own without my parents help, and Kurt really walked me through the whole process and listened to what my needs were and what I wanted in a car. I love that him and the rest of the sales staff LOVES cars, and you can tell that they love what they do. It felt like he wasn't trying to sell me something, but like he was trying to help me find the best fit that worked for me and my profession. It was a great experience and I will recommend Kurt and Suburban Jeep to everyone I know who is looking for a new vehicle.
Great place ask for josh cross - Jando
I do all my car dealings through here. I have josh cross always help me. Hes very fast and effecient. Always gets me the best deal possible and genuinely cares about me and the best vehicle for me or anyone i send to him.
Amazing Service! - PEACEOFHEALTH
Judd is an amazing man to work with! Customer service is #1 in book! He has taken care of me with the last two leases and I am so happy with everything!
Very Kind - Keebs1972
Domenic is a honest great Man! He goes above and beyond to help. I will continue to see Domenic. He even helped me re establish my credit after my divorce
Outstanding! Best vehicle purchase experience I've had! - Ruth_Vick
Outstanding! Ron took care of us 110%. Even after the sale, he took care of a few issues with the vehicle. This is the third dealer we spoke with, and not having any reservations of walking away. Ron was far and away above the other two in making the sale work for us.
excellent salesman - GRAND.THREE
Came in to lease a vehicle/Jacin listened to what I wanted and worked with me and took care of everything in a timely fashion
Justin was great and had me taken care in a very short time.
First time buying a Dodge and was very happy
Buying experience - Bob 91542
I have been buying new & used cars &Trucks for over 25 years.these people treat you like family, so far as having service work completed they are the best. Thanks Blue Water Chrysler
Bob & Bonnie Mitchener
great model I got. - myjeep2
Taking different models out for a drive helped me with my choice of Jeep. The color
was great. Did not have to weight for pick up time.
simplist car buying experience of my life - cwalkowiak
No strong arm sales. Listened to what I wanted and worked with me to get it. Wonderful experience from beginning to end. Sales and finance were a pleasure to work with. Treated us with respect and got us in the vehicle we wanted where others could not.
Great experience! - Eddie
Debbie Payton is an excellent and honest saleswomen, she will get the price and the vehicle you want. I highly recommend seeing her.
Excellent Experience - Linda Watkins
I drove Toyota's for 19 yrs I bought my 1'st Chrysler 12/15/16 it was so easy and quick I've made my mind up to purchase my next Chrysler with Bill Snethkamp so Jerrick you're my new salesman. I have told everyone when their ready to purchase a car go to Bill Snethkamp and ask for Jerrick Jefferson.
Good car buying experience - Joel
We have been treated well by Lafontaine in Saline. Our sales person was friendly, professional, and responsive. It's not often when buying a car that you feel any trust with the sales person, but Columbus was an exception to the rule.
Outstanding Services!!! - Tyfry65
I had stopped going to the previous owners dealership. I was pleasantly pleased with my treatment and the services rendered. Keep up the great work!!!
Body shop - Hurf
I dealt with Dave in the body shop and things could not of been any easier and paint job was excellent. Thanks Dave for your professionalism.
Collision Repair Department Very Helpful and Fast - T Bates
Collision Repair Department is helpful, fast and the work was good and no issues. Team is always helpful from start to end. I would recommend them to my friends and family.
Fantastic Service and Problem Solving - WilderThanSome
Ty was the salesman that helped my wife and I get the lease we needed. He was fantastic! He made sure we tried a few vehicles out, so we got a feel of what we wanted compared to what is available. We ending up getting what I was expecting to like, which is nice. They were quick in getting the process started and came up with a solution to a problem that came up. Lastly they gave a very fair value on my trade in. This is a great dealership, Ty is friendly and not pushy at all! A+
2017 Wrangler Unlimited - GreenJeep
Purchased a 2017 wrangler unlimited from Brighton Chrysler Dodge Jeep ram and could not be happier. They worked really hard to get me the features I wanted and got me a great deal! They are definitely went above and beyond to make my car buying experience as hassle and stress free as possible! Highly recommend this dealer.
Another great experience! - brianmedved
On New Year's Eve I took delivery on a 2017 Dodge Journey GT All-Wheel Drive. This is my fourth purchase from this dealership since 2010. As what has become customary I was not disappointed with my latest sales experience with the folks at Sterling Heights CDJR. My salesman was Bob Dattilio. He was very personable, helpful, no pressure, and knows how to take care of his customer. Bob was very good about getting back to me whether it was a phone call or e-mail. He got me to the price point I was desiring. All of the work was done over the phone. On the day of delivery I just had to come in with my check, sign some papers, learn about the features of the Dodge Journey, and off I went. I definitely recommend going to this dealership and working with Bob Dattilio. I personally thanked the sales manager, Russ Maisano, and the owner, Mr. Viviano before I left the dealership. Thanks again for another easy and enjoyable car buying experience.
Great Body Shop! - Medved
In August of 2016 I had the misfortune of hitting a deer. The frond end of my 2014 Chrysler 300S was in bad shape to the point of it being around $3,000 in damages. Fortunately, the body shop staff at McInerney's did an excellent job with the repair work. Jeff, the body shop manager, was very friendly and helped me out putting in the insurance claim. He kept me updated on the progress of repairs as it took a little longer than originally planned. When it came time to pick up the 300, you would have thought it just rolled off the assembly line. The paint work and everything else was flawless. Thanks for a job well done!
Lack of customer service - Carbuyer
No customer service, cheap xxxxxxxx. At least fill up the tank when you sell a car at full price! And maybe offer a beverage when people have to wait 5 hours to purchase.
Lease - neveragain
I leased a RAM 1500 in 2005. I purchased extra miles so I wouldn't be charged by the mile if I went over. The salesman said if I didn't use the extra miles I purchased I would be reimbursed. Well guess what. They refused to reimburse me. I took it to Ralph the owner. Ralph said the salesman never should of told me that and he is not reimbursing my money. I said some choice words and that I would never set foot in his dealership again. That was my first and last lease. I've owned 2 RAMs since. Also I had the truck in service several times for idle and stalling problems they could never seem to fix. Fu##you. Ralph
worst dealership experience ever - Jeep owner
My fiancé was ready to buy a brand new Jeep Wrangler even put a deposit down to get the jeep transferred from another lot. Was lied to the whole time the salesperson (Peter soloman) showed no real interest in us purchasing a vehicle. Wasn't even going to offer us a test drive. Worst customer service we have ever experienced. Will never step foot on telegraph jeep lot again.
Check all reviews from all websites! Service department is a - Angry consumer
TRUST THE REVIEWS PEOPLE!!!!! I WISH I DID!!!!
BUYING MY CARS YES I SAID CARS AS IN WE HAVE BOUGHT MULTIPLE CARS FROM THEM SO WE SHOULD GET SOME KIND OF RESPECT FROM THEIR SERVICE DEPARTMENT. NO NO NO THEY DONT GIVE A RATS A** ABOUT NO ONE IN THE SERVICE DEPARTMENT!!!
FIRST OF ALL, AS PROMISED MEANS NOTHING TO GEORGE OR ANY OF HIS EMPLOYEES, DONT WAIT ON THEM TO CALL YOU EITHER BECAUSE THEY DONT. CAR IS A QUICK FIX, WILL BE DONE LATER TODAY... NOTHING.... SORRY ABOUT THAT IT WILL BE DONE TOMORROW MORNING WE CALL AND STILL NOTHING!! THE 3RD DAY WE DIDNT EVEN GET A PHONE CALL!!! SIMPLE REPAIRS TURN INTO 5 DAYS!!! PLUS, THEY FIX ONE THING AND SOMETHING ELSE BREAKS WHILE ITS THERE BEING FIXED. THANK GOD ITS UNDER WARRANTY BECAUSE THESE PEOPLE ARE A JOKE!!!! FROM THE TIME YOU PULL IN TO THE "MANAGER" SITTING IN THE OFFICE DOING NOTHING TO HELP BUT SAY IM SORRY BASICALLY NOTHING HE CAN DO, GREG OR GEORGE WHATEVER HIS NAME IS. AL DEEBY HIMSELF SHOULD BE ASHAMED OF THIS. FLAT OUT RIDICULOUS. HOPEFULLY SOMEONE STARTS SHOWING HIM THESE BEFORE THAT SERVICE DEPT. OR THE WHOLE DEALERSHIP GOES DOWN. AGAIN THIS ISNT MY FIRST TIME HAVING ISSUES, MULTIPLE ISSUES!!! WILL BE CONTACTING THE BBB ON MONDAY. THIS IS JUST DISGUSTING. LIKE I SAID, LISTEN TO THE REVIEWS.
Didn't meet Body Shop repair timelines TWICE - JKula
I cannot tell you how angry I am that my car which was supposed to be ready on Friday 10/7 wasn't. Then I was promised it today, 10\10 and I had to call multiple times to just get a call back to tell me that it won't be ready today. The reason... a part is not in. The first question I asked at the point of drop off per the insurance company recommendation is "are all the parts here" and the answer on Monday the 3rd was yes. Now I find out that it's delayed until, MAYBE tomorrow because they didn't have a good part. Their lack of service, lack of communication and failure to tell the truth is not the kind of dealership I will recommend to anyone in the future. You cannot trust what they tell you at the counter when you go for quotes or check in.
Service was excellent - jeepimlay11
I bought my Jeep there and get service done regularly. Everyone is friendly and treats me more like an individual than just a number. I recommend Milnes to everyone I know! Eric is a great salesperson and Joe in service is great to work with as well. Thank you!!
Great Salesman - Inflexible Dealership - andymoraitis
I recently purchased a 2016 Dodge Charger Scat pack from Chris Eagleson. Chris was very attentive and worked through multiple deals and options. Throughout the process, he was incredibly patient in trying to structure the best deal for me. He also secured very good value for my trade in which was 15% higher than any other area dealer. I felt that he was on my side and fighting for my best interests.
While Chris jumped through hoops to treat me as a valued customer, he was limited in what he could do price wise. We were unable to get any money off of the sticker price other than a paltry $500 dealer rebate. I felt that although Chris tried his hardest, that the team above him was inflexible and unwilling to negotiate.
My experience was bittersweet. I felt that I got the exact car that I wanted and received excellent service from my salesman but that the rest of the dealership didn't go the extra mile. In the end, the attitude of "we don't care if you don't buy it because someone else will" soured my experience. Selling cars is all about building relationships. Orchard sold me a car but didn't create the relationship that would turn me into a repeat customer. I'm not sure I would even return for service, which is where dealerships make their money, other than to get my free oil change.
Overall, Chris is amazing. I would buy from him again regardless of what dealership he worked for, but I certainly wouldn't want to deal with anyone else at Orchard.
Tubbs Brothers Ford Chrysler Dodge Jeep Ram