I have been dealing with this dealership for 37 years and th - Ann Arbor Dan
I have dealt with this dealership for 37 years on account of there quality of workmanship on my vehicles and the way I've been treated. Happy customer.
Got Lucky - angela195
Was interested in a green 2012 Honda Veloster, found vehicle online. Was called by Joey Demilio that the vehicle was available, unfortunate someone else bought it first. I was very disappointed, but luck was on my side got a call the next day that things didn't work out with the other seller and was able to purchase the car for my daughter. Very happy in the end. Thanks Joey, you where a very nice person.
Body Shop - Hondapilot
Body shop manager was very friendly and helpful. Work done in a timely manner and helped with getting a rental car and ride. Recommend them to anyone!
Painless, satisfying car buying experience. - mccanntj
Best car buying experience in my life, would not hesitate to buy another car here. None of the normal car buying nonsense, they gave me their best price from the start.
Service - Nickelb
The young man Devin, was so professional, Curtious . He updated me regularly on my car. I enjoyed having my car serviced here. I will recommend them to all my family.
2017 CR-V - Knuckles43
Jason was a great sales man did a great job helping me find the perfect car. And the business office man did the best he could to get the lowest financing I needed
Terrific service from Jim Rielhs Friendly Honda. - Glen Chamberlain
The service experience at Jim Riehl's was wonderful. Bobby took great care in communicating the ETA and when I arrived at the shop, he went over the work in great detail. All around great experience.
Awesome preowned honda - Honda
First time purchasing a preowned car ever! Ended up with a beautiful Honda CRV, all the bells and whistles that we wanted, had a great experience with Zach Anderson, he made the process easy to understand, he took care of us & all the pesky details! Including a very fair value for our trade in! Our finance contact was Corace and he explained everything in an easy to understand way. We love our new car!
Joe camilleri, & Troy honda - Insmanalex88
Joe camilleri has been my salesman for the 3 Hondas I have purchased over the past 6 years. He's been very helpful& has always worked hard to get me what I've wanted. Not only have I been happy with his efforts,but in addition their service department has been likewise professional. This salesman & dealership get an A+from me.
First Time Service - Janine Misener
Took my three month old CRV in for first time service - oil change and two rattles, one in passenger side seat belt adjustment area and one in the drivers side headrest. Made an appointment via internet service form. Also put in "notes" area about two rattles. Made the appointment two and one half weeks out. Appointment time was 10:00AM, husband followed me to dealership, service advisor was Gary, said he didn't show where I had said there were "rattles" so I showed him the print out of what I had said in my online appointment and of course the "notes" portion doesn't show up on the dealership end. So he told me they probably wouldn't have time to look into the rattles only do the oil change and the quick software update. So we run our errand and three hours later I try to call and see if my car is done and no one answers the phone. We go into the service drive and no one is there and my car is out back. I think ok it's done, finally Gary comes around the corner and I said the car is done? He said no it's been a crazy day in the shop and it's been sitting there since we got there at 10AM. I yelled "you have not done a thing to my car in three hours?" and he said "no". I said "forget it" and stormed out of the dealership and called the store manager and we are currently working with the service manager toward a solution to this matter. I am totally disgusted with this place and will only go back for warranty work.
I traded in my Honda but no GAP insurance Refund. - ricknewman007
After trading in my 2014 Honda Civic EX I was due a refund for gap insurance I paid when I purchased the Honda brand new. After speaking with finance department numerous times and providing proper paperwork I was given the run around and the check is in the mail jargon. Still after over 3 months there is no check. The money means a lot to me but obviously doesn't matter to them. I will never do business with them ever again. Sad really.
Fantastic Service, Super Quick - CherylH
While traveling from out of state we encountered a problem with our Honda Odyssey. Of course it was on a weekend & we thought we were going to have issues with finding a dealership that would be able to work on it. We made a service appointment with Jeffrey Honda online the night before & we were so grateful that they could get us in. First thing on a Saturday morning they got us right in & solved our problem on the same day. All the employees were so friendly & we couldn't be happier. Thank YOU, Jeffrey Honda! I wish I had a Honda dealer like you in our state!!!
Honest, hard working and always puts the customer first. - Michigan1
I went in and got a really good deal on a car. They were fast, efficient and I knew I was getting a great deal, cause I shopped around. I should have just gone to them first and saved time.
No follow up - disappointed
They only care up until the point your check clears or your cash is handed over. They messed up in processing my title. it took almost a month to receive the title just to realize that it was defective and did not include my lienholder's information. Now I have to wait in line at the Secretary of State and pay $15 to fix their mistake.
Do not go here. Who knows what else is ignored if they cannot do basic paperwork right.
No ethics and horrible sales experience, Dishonest staff - honda pilot buyer
I was contacted by internet team that Honda Elite 2017 model was available.I went there and sales rep was really untruthful and showed me a 2016 model. He even told me that all colors are same price and they had received 3 colors and one of which was the color I wanted. We then mutually agreed on the price of the new car only.The only thing that was pending that they had not seen my trade so we agreed that I would bring him next day.
When I told him that before I sign the paper I need to see the car again and it was the same car that he showed 2017 then sales rep told that they did not have the color and he had showed us 2016 model. When I told him that few min ago he said that they had the model and color I wanted but he said that he could give me a white one. The sales rep said that they can find the car that I want, he also said that it was in the different lot which was all lie. They never had the car but I still thought that they can get me the car and we agreed on bringing in the vehicle that I wanted to trade in next day
Next day everything changed the new car price was $1500 more expensive than what we agreed on and sales team said that they need to charge dealer fee (higher price for color I wanted) and higher price was for the car which they first told me that they had to get it from other dealership.
I would recommend everyone to be aware of this dealership as they have no integrity, don't keep their promise on the car and price quoted, will always slip in another car. Very dishonest team.
Complete waste of time and lies all the time. They want you to sign all the paperwork asap and will be pushy so that you don't realize what they will