Service and purchase of Certified used vehicle. - DD
Dennis was very knowledgeable and took time to explain things and consult others if he didn't know the answer. He made the purchase of my certified used car seamless. He went the extra mile by putting a BIG RED BOW on my vehicle as requested. I was really kidding, but upon delivery of my vehicle he not only put the bow, but he took my picture!!!!!
The other employees involved in my experience was also very knowledgeable, and went out of their way to provide excellent customer service.
New car lease - Carscars
Great customer service worked with me to make my decision. I would highly recommend Maria. She was patient and really listened and was extremely helpful!
Wonderful experience - suresh2311
It was a great experience since I first spoke to Hernando Mejia over phone for 15 minutes about my new Lexus need and the next day driving back with a brand new 2017 Lexus. Hernando was awesome, giving me a great deal and made the whole buying process quick and pleasant. Everyone in the dealership was pleasant and helpful. They had the car ready, helped me setup the online account and spent more than hour demonstrating all the features of the car. They even drove my old car back to my home and dropped it. I highly recommend Lexus of Ann Arbor and Hernando.