The best auto shopping experience! - katypickuptruck2
I purchased my new F150 pickup from Ryan Ford in Sealy, Texas, at the end of April. It is a new 2017 Supercrew Sport Model with the 3.5 Ecoboost engine.
Wow, what a fantastic truck, and what a fantastic buying experience I had at Ryan Ford!
The first time I purchased at Ryan, I knew I would go back when I was ready for another vehicle. This second time convinced me I will go back to Ryan for ALL my future vehicle purchases.
From the people answering the phone, Brad and Mason in Service, Eric in Aftermarket, and Colton in Finance, to the best car salesperson in the business, Sabrina Torres, this is the finest and only way to shop and buy a vehicle!
Always helpful, always relaxing, always a pleasure to deal with…Sabrina and the Ryan team are by far the best auto shopping experience I have ever had.
Thanks again, Sabrena, and everyone at Ryan!
Patrick in Katy
New Car Buying Experience at Joe Myers Ford - lkkdlk63
Out salesman was Matt Miller. He did an excellent job. Best new car buying experience my wife and I have had. Will use Matt again next time we are in the market for a new car.
"Out of This World" Experience - Shelly
Planet Ford graciously awarded me a BRAND NEW CAR to recognize me as District Teacher of the Year in Spring ISD! As if that wasn't great enough, the customer service I received from everyone at Planet Ford was terrific, but especially the care and attention I got from Bill. He was exceptionally patient as I looked at various options and really worked hard to get me a car with wonderful features that would meet (and exceed) my needs. .He was super friendly, easy going, and really listened to what I wanted in my next car. I highly recommend him and Planet Ford to anyone looking to purchase a new car! The whole experience was truly "out of this world"!
Top Reviewed Specialists At This Dealership
Another Great Car Buying Experience with Woody - lawless
I was able to talk with Woody about what I wanted in a car, what I was willing to spend and Woody did a GREAT job advising me on the type of car that would meet my needs. Woody was very knowledgeable on all of the makes and models of cars that met my criteria, discussed the pros and cons of each with me and assisted me in making a decision. He also did a great job of putting me in the type of car I wanted for the amount of money I wanted to spend. He was very straightforward and forthcoming during the whole process and I truly appreciated the honesty. The process was low stress and I felt no pressure. I would highly recommend working with Woody for your next car purchase!
Purchase - carolyn2444
David knew what we wanted and selected several vehicles to check out.
We purchased the one that I wanted.
David did not pressure me, only gave me the facts and let me decide.
Easiest Car Buying Ever - Aaron A.
Stephen Brooks made the whole car buying process simple - even came in on his day off to accommodate my schedule. Would definitely buy from him in the future.
Short, fast and open - NoeG
Really nice and welcoming people. Had an excellent experience and no troubles! Both Matt and Bob made my experience very comfortable. This sales experience has made my day very enthusiastic
Kevin was the BOMB!!! - Baby boomer
Great staff!!! Kevin was the awesomest! Very helpful, very courteous, very kind, very professional. I never saw him frown the whole time I was in the dealership. He was on top of everything!!! He anticipated my every move. Pretty quick too! I would definitely come back again for my next car!!!!
Great Experience - Rodney 2017
Ken and the team were wonderful. Went in to look at a new mustang and left a couple hours later with my new car. Price was fair and after the deal, I receive an email and two text messages making sure I was happy with my purchase. Go see Ken for your next car!
Great Sales Experience - Ford150
I live in Louisiana about 3 hours away and saw this dealership advertising truck month. I saw an F150 that I was interested in. The internet associate Patricia took all my information and got me in touch with Billy the salesman. I'm not sure how long Billy has been working there but he did an OUTSTANDING JOB of getting me the best value for my trade in and the new truck I purchased. When me and my wife arrived we were treated very well and courteous. I highly recommend this dealership to anyone and ask for Billy he will hook you up with the best deal.
Friendly environment - Brett
I ABSOLUTELY love my 2015 Ford Fusion. I enjoyed all the smiling faces and all the service I received while I was there I would recommend my friends and family to this establishment anytime.
Great Dealership and Employees! - thous
I had a great experience working with James Baker and Zach England. They were both very professional and answered all of my questions. I'm very happy with my purchase!
Great experience buying my Hummer H3 w/Joseph at Bobby Ford - StaceyRod
I bought a 2007 Hummer H3 sight unseen from Joseph at Bobby Ford a few weeks ago. Joseph went out of his way to answer all of my questions, take additional photographs of the vehicle, answering a thousand emails and texts from me, taking care of a few concerns that I had, such as making sure the car was detailed prior to delivery, working with me on the deal and ultimately taking care of my needs as a buyer over 1000 miles away. Joseph was a gem throughout the process. The Hummer had a few additional issues like a bad battery and a cracked tail light that they took care of immediately. I can't say enough good things about my buying experience with Joseph at Bobby Ford and for that, they get 5 stars. Thank you, Joseph and the staff at Bobby Ford!
Great Dealership - farr7272
Matt Hill and Taylor did an outstanding job of delivering my 2017 Ford F 250 Lariat with all the extra bells and whistles I asked for in a fast and timely manner. This is the second vehicle I have purchased from Mat in a year and have been very pleased with the service and quality of the dealership as a hole.
New car purchase - furmanj
Brock and everyone on staff was very responsive, friendly, not pushy, and made the purchase experience very positive. Negotiations on final price were very smooth, and Brock even helped to assist me in getting items left behind in my trade-in vehicle two days later. Would strongly recommend.
Great Experience - HDI
I worked with Art on the purchase of a new Transit Van for our business. He was great to deal with. Overall it was a great experience in dealing with Chastang Ford. I would buy again from them in the future.
new vehicle purchase - Dave1201
Great friendly professional service from all the staff who got me into the vehicle I wanted at the price I wanted. Thanks
Everyone from the guys who showed me the vehicle through to the sales team.
Exceptional - Griggles16
From start to finish, fantastic dealership. Would highly recommend to anyone looking to buy a new vehicle. No games just great deals. Will be back for sure in the future.
Quick Service - CKL
This place was amazing! We found we had a flat as we were getting ready to leave hotel for home. We went to their fast service lane when they opened and they had us fixed and back on the road in no time. All of the staff was very friendly and caring. A place where they really know what customer service is all about!
Sunroof repair not completed - Blacklariat15
The sunroof track on my 2015 F 150 broke unexpectedly preventing it's function. Warranty covered the repairs. I left the truck at the dealership and the service manager Mark Wheeler was great. He gave me a ride home since Enterprise was already closed. Unfortunately my experience after that was not so good. The rental Enterprise put me in was filthy. It was a Ford Focus. Stained seats, dusty inside, foggy speedometer gauges, smudges all over the glass, and a wet dog smell. The car seemed like it had been in a flood. Even though I drive a loaded full size truck this was what I was offered. I was stuck driving this for a week. My schedule prevented me from returning the car. I drive a nice truck for a reason. There are times I need to meet with vendors and we travel together for business. This vehicle prevented me from doing anything related to that. The service department was not much better. I did not get any type of follow up call from them. I called several times and left messages that did not get responses. When I did speak to someone they would provide a quick update such as "parts are on order' but not provide a definite completion date. I finally got the truck back a week later. It was raining heavily that day so I did not get to test out the roof much. Upon further inspection after leaving the dealership I noticed they failed to reinstall my sunroof windscreen that came with the truck. When I called back they explained that the tech had to break it to remove it. What?! Were they going to disclose this had I not figured it out?They told me they would order the part and let me know when it arrived. It has been more than a week and no calls. On top of everything I have to take more time away from work to return the truck since the sunroof "repair" has to be completed. Now my sunroof creaks and pops when I am driving. Also the sunshade struggles to close as if it is misaligned. This is unacceptable! I am approaching my 36,000 miles and the factory B2B warranty will run out. I do not have time to be without a truck for another week. I am forced to return to them to complete the job. Lets hope it gets done right this time.
Fourth vehicle I bought at Cook and I will be back! - Football5534
Courteous sales and service providers. As previously stated, this is the fourth vehicle that I purchased from Cook. No need for me to look elsewhere.
Buy from here - Caleb15
Hector and Adel at Sterling McCall did everything they could to get me the lowest price on a new F-150. I went to about 5 other dealerships and they beat everybody by about $3k! I will buy from here again and I will recommend everybody buy either new OR used from here! Thank you!
New car purchase - TVM
Third vehicle I have purchased from Lawrence Gallegos at Mac Haik Ford. As always, I received a very fair purchase price. Lawrence is an outstanding asset to the store. His and he store's customer service are excellent. I believe loyalty works both ways, and it is obvious Lawrence and Mac Haik feel the same. TVM.
the best experience I have never had Great Service - rcherry7
Best service ever the associate was great very organized quality of work was just like no time was Great the whole experience was right on the money five stars great job looking forward to doing business again soon
The best Dealership in Georgia - Victory220
This Dealerships provides excellent customer service . Excellent Price and Quality Work.The work was completed on time.I was treated with great respect. The customer service rep was honest and very concerned about my needs.
A/C, rear rattle, airbag recall - Cindy V.
SO HAPPY with our experience and personnel at Bill Fick Ford's Service Dept. We took our Mustang to Gullo in Conroe. They got rid of the clicking sound the A/C was making but didn't fix the cause of why the A/C wasn't cooling as it should. Plus, when we asked about the rattle in the back, they said, "Oh, we forgot to look at that". $100 pd to them for basically nothing. Because the car was still under warranty we then went to Bill Fick. They FIXED the A/C, replacing the evaporator coil, replaced the rear sway bar links and bushings and of course fixed the airbag recall issue. THESE WERE MAJOR ITEMS GULLO FORD OVERLOOKED. I will gladly recommend Bill Fick Ford.
Awesome Sales Professional - micheal m
I went there one evening with a friend to look at F-150 trucks. I met Scott Walker. I realized he was quite an experienced sales man by his knowledge and how he handled my questions. The next day he sent me a video of an Awesome Black XLT Sport with hot red accents- Man it popped. I came in the next day and bought it just like that. If you are looking for any kind of truck you need to see Scott Walker
Easy In & Out - None2
Tommie Vaughn Ford has the best service department in Houston, Texas. We have a large fleet of vehicles and as a Fleet Manager I need fast and reliable service. I trust and recommend Tommie Vaughn Ford Service Department.
Service Center - cmcl1805
Vehicle was clean, detailed and ready for me when I arrived at dealership. Inside of vehicle was immaculately cleaned, tires and rims were in great shape. Gas tank was filled to full capacity before I bought the car.
Horrible Service & Too Expensive - The No Service Center
All I wanted was an oil change. Two hours later I received a recommended list of needed repairs. First of all, you have to pull your vehicle into this building where a service specialist comes out with a clip board. You go inside as they take your information and there's a line of employees behind computers. I knew right then Auto Nation Ford was going to try to squeeze what they could out of me. The individual I worked with was actually very polite, but I told him specifically.... All I need is an oil change. The waiting area was very sterile and discomforting. The setup was horrific as you have to walk by all these people who are only interested in what they are doing. I hated every moment of being there! The oil change took two hours and $70 later I was ready to talk to the manager. So, know this whom ever created this debacle of a business... Your business model is corporate sabotage, mundane, and will not drive repeat or referral business. I didn't mind paying a premium being closer to home and getting my Ford serviced with Motorcraft parts, but the impersonal level of service and the offensive fee sheet I received for repairs is an insult to my personal needs. If I knew the outcome and the time I wasted there was going to be an ordeal, I would have driven to the dealership I have been using for years and gladly sat in traffic! Your Service Dept. needs a serious overhaul and you could start by firing the simpleton who created it!