Excellent expirence - James B
My first time dealing with this dealership and the experience was great! I dealt with Jay Rodriguez, he was knowledgeable, very friendly and treated me kind!
Knowledgeable and efficient service - Kahne
As business owners for 30+ years, my husband and I appreciate an experienced sales and operational support team.
The planet ford staff exceeded expectations.
George and Kahne Smith
Top Reviewed Specialists At This Dealership
Very helpful Salesman - Maria10
We have bought several vehicles for our fleet from Ron Carter through Ray Hewitt. He always goes above and beyond. He finds what we need, gets us competitive prices and always has all of the paperwork prepared for the purchase. This makes for very smooth, quick transactions. Ray helps with everything from the first phone call to after the purchase is complete.
Fast, friendly, enjoyable. Shots out to Joe Meyer @ 290 - Woodard1
Tony Morgan. Nuff said. A former Marine, who cares. Check him out!! Real talk. Real people. Best experience I've had ever buying a vehicle. Joe Meyer's!!
Buying Experience - Lore13
If anyone is interested in buying a new or pre-owned Ford. Come to this dealership. They will help you no matter what credit score you have. They have great deals on their cars. See Oillie he was great.
Excellent and responsive - Chris from Florida
I located my truck on the USAA car buying site through USAA. I requested a contact from the company, Gulf Coast Ford. The next day I received a call from Robert. He was very friendly and answered all my questions or consulted someone who could if he did not know the answer. He kept in contact via phone and text message and was extremely responsive. This was very important to me and my experience. I told him I was coming from Florida and he advised me on inexpensive flights to the area. He picked my wife and i up from the airport in Houston and I was able to conduct my test drive while bringing Robert back to the dealership. Robert was great and the car buyer experience was very smooth. I even chose to finance through the dealership. Thank You and Great job Robert !!!
Salesperson helped me get what we needed. - Norma
We looked at 5 dealers until we found what we were looking for. At other dealers it seem that they thought we were just looking. My husband was ready to buy but needed a vehicle to suit his needs for work. I am very satisfied with our purchase.
Great dealer ship - Erynnnathan0406
My frist time buying from Big Star ford was great. The sals manager Buzz and his sales person clay gave me gave me top notch service. They made sure to listen to my needs and wants, and did there best to get it for me.
Also the financial personal charles made it non-nail-biting for me . He to made sure to listen to where i beeded to be in price. He and the sales team lead by Buzz made sure i got close to my payment.
I do appreciate all that buzz and his team did fir me. I will with no doubt buy from them again.
Keep up the great service.
Very blessed - Christerpher Williams
I wanted to purchase a vehicle and had a very productive and efficient experience and look forward to my return. Thanks to Hervey Ayala I received the vehicle that I came in for.
Friendly environment - Brett
I ABSOLUTELY love my 2015 Ford Fusion. I enjoyed all the smiling faces and all the service I received while I was there I would recommend my friends and family to this establishment anytime.
James Baker the best! - Sammy123
It was pleasure to buy a car from Appel Ford and James Baker. I always hate thinking about buying a car because it takes all day and I just don't want to waste that much time on it especially with somebody that's not helpful. But I have to admit this was the best experience that I've had buying a car. The process moved along fast, I was treated with respect, and appreciated the honest answers. James Baker is head and shoulders above any other car sales person I've ever dealt with. I look forward to seeing if the service department will be as good as I am told. I bought the extended warranty so I'll be around. Martha Philipp
Great experience buying my Hummer H3 w/Joseph at Bobby Ford - StaceyRod
I bought a 2007 Hummer H3 sight unseen from Joseph at Bobby Ford a few weeks ago. Joseph went out of his way to answer all of my questions, take additional photographs of the vehicle, answering a thousand emails and texts from me, taking care of a few concerns that I had, such as making sure the car was detailed prior to delivery, working with me on the deal and ultimately taking care of my needs as a buyer over 1000 miles away. Joseph was a gem throughout the process. The Hummer had a few additional issues like a bad battery and a cracked tail light that they took care of immediately. I can't say enough good things about my buying experience with Joseph at Bobby Ford and for that, they get 5 stars. Thank you, Joseph and the staff at Bobby Ford!
New Purchase - Thomas & Verna
We were extremely happy with the staff that assisted us with my purchase of a 2017 Ford Explorer. There was no pressure and my sales person Art was fantastic, we worked with Cody who help find the vehicle of my choice and he was absolutely amazing then I had the opportunity to obtain assistance from Randy who was absolutely wonderful. We have never had a car buying experience to go as smoothly as I had with this purchase. We know now what it feels like to be a part of the Chastang family. You are the best. Thomas and Verna
Service visit completed professionally and promptly - Barbara Barnhart
I went into the dealership to get a state inspection and oil change and asked about to recall notices I had received. I was told that the one would take 4 hours. They were very good and able to get it done in about 2.5 - 3 hours. My service writer was very good to help arrange the completion of my service visit as I was waiting on my vehicle. Thank you for a job well done.
Amazing! - Fusionman21
Tommy Ferroll and the others did an amazing job! I came in with limited time and Tommy was running around trying to get me out of there as fast as he could with my brand new car! 10/10! Loving my new car, had an amazing experience, and I continue to be impressed by them!
Quick Service - CKL
This place was amazing! We found we had a flat as we were getting ready to leave hotel for home. We went to their fast service lane when they opened and they had us fixed and back on the road in no time. All of the staff was very friendly and caring. A place where they really know what customer service is all about!
Outstanding! - AverageJeff
This dealship does it right. Having purchased quite a few new cars in my lifetime, I can honestly say I have never been treated so well. From A to Z these people never stumbled. I will definitely be back.
Horrible Sales Experiance - CarlosDanger
Classic Bait and switch scenario. Absolutely dissatisfied with my purchase. Horrible dealership. Came into the dealership expecting to buy a truck listed online. This dealership will not honor a price they publish on the internet...This is false advertising.
Great experience! - ShawnBreland
Everyone was very helpful. Shawn, Anthony, and Silvano were excellent and made it a simple and easy process. Great place to purchase a new vehicle!
Wonderful experience getting into a newer vehicle! - normascott1025
Words can not express my deep appreciation and deep gratitude for the people at Cook Ford for everything they did for me to get me into a vehicle!! A very special shout out to Liz, Ryan, Anthony and Bryan who treated me with dignity and respect! I came into the dealership with some serious challenges but they were able to work things out for me. I definitely will return to them in the future for purchasing vehicles! When you go, ask for Liz or Ryan, they will treat you right!
Purchase New Mustang GT - Dutch Mike
2 weeks ago I purchased a new Mustang GT from Sterling McCall. Overall the experience could not of bee any better. My salesman, Paul DIamanti came highly recomended. He was right! They did not have the exact car I wanted on the lot. Paul went above and beyond and drove all the way to Dickinson to get me the one that I wanted. When you put the level of exsperience and serivce Paul provided, along with a great price you rightfully gain a very happy customer!
Another fantastic experience! - fmatute12
This is our 6th car purchased from Mac Haik Ford. We drove from Austin to Katy to purchase this vehicle. Travis was a wonderful salesperson, not pushy and extremely helpful. We will always continue to buy our vehicles from Mac Haik and will recommend them to all our friends and family for their great service and quality vehicles across the board.
A/C, rear rattle, airbag recall - Cindy V.
SO HAPPY with our experience and personnel at Bill Fick Ford's Service Dept. We took our Mustang to Gullo in Conroe. They got rid of the clicking sound the A/C was making but didn't fix the cause of why the A/C wasn't cooling as it should. Plus, when we asked about the rattle in the back, they said, "Oh, we forgot to look at that". $100 pd to them for basically nothing. Because the car was still under warranty we then went to Bill Fick. They FIXED the A/C, replacing the evaporator coil, replaced the rear sway bar links and bushings and of course fixed the airbag recall issue. THESE WERE MAJOR ITEMS GULLO FORD OVERLOOKED. I will gladly recommend Bill Fick Ford.
2017 Escape - Ruby 2017
We had a very painless and timely experience at Baytown ford. Found just what I wanted online,made an appointment and BAM.. new car!🚗💨
Hadn't bought a new car since 2000!! And that was a Ford too, so I know this one will last for many years
The best Dealership in Georgia - Victory220
This Dealerships provides excellent customer service . Excellent Price and Quality Work.The work was completed on time.I was treated with great respect. The customer service rep was honest and very concerned about my needs.
Excellent - 2president
Never had an issue. I purchased 2 2016 F 150s last year. Everyone has been awesome. Valid gets the job done. Nobody could even come close to the price I paid.
Easy In & Out - None2
Tommie Vaughn Ford has the best service department in Houston, Texas. We have a large fleet of vehicles and as a Fleet Manager I need fast and reliable service. I trust and recommend Tommie Vaughn Ford Service Department.
Service Center - cmcl1805
Vehicle was clean, detailed and ready for me when I arrived at dealership. Inside of vehicle was immaculately cleaned, tires and rims were in great shape. Gas tank was filled to full capacity before I bought the car.
Great service - Skennon
Brandy German at Autonation Ford was terrific!!!! I look forward to going back on my next vistit... she turned my perspective around with there service department
passing the buck - carstruck44
Bought a 2012 ford fusion back in 2014 from ptlavaca ford had only 25,000 miles on it, about 2 days later we noticed the air conditioner blew hot air when on cold setting we told our salesman kevin henderson, he stated "oh I have a fusion and what ever was on the last setting thats what it will be on when you turn it back on"! Really, ....well a year later it's doing it more and now that it's summer its miserable checked with the ptlavaca in victoria gave me a 400 plus rate for fixing it found out the fusions have this problem for a while its the sensor that are put on at the factory. My issue is my salesman new that it was not the settings they just didn't want to fix the problem and pass the buck because ford won't pay for their mistakes and that's because I still have warranty!
Internet Sales Manager