Bought a Range Rover - jm77019
After a less than welcoming experience at the Land Rover Dealership on Old Katy Rd, I decided to visit the Southwest Fwy location. I was greeted immediately by Boyan. He was friendly and helpful. I could tell he knew what he was talking about AND he wasn't pushy. He listened carefully to my needs, and made an effort to identify the vehicle the best met my needs. I strongly recommend Boyan Secerkadic.
Great Customer service - Gowthami Reddy
We bought our LR4 from Land Rover central couple of months ago and I must say we are extremely happy and pleased about the service. David Feliciano helped us in all the process and he is the BEST . He still answers our questions and helps us setup appointments for servicing and detailing.Thanks David and LandRover Central.
Worst Service Department I have ever had to deal with - Sirtautas
On the sales side they were friendly and did go out of their way to sell us the car we wanted. But that is when the nightmare started.
We have not had a single service visit that didn't take at least one follow up visit. A good example is the last one about 3 weeks ago. We took our Evoque in for an $800 service. Within 3 days the service engine light comes on. To get that fixed it has to be at the dealerships convenience. We are waiting on a call back from the service manager. But from previous experience he will never call back. Not the first time this has happened.
On a previous problem, I was even on a conference call with the Service Manager, Sale Manager, etc. They promised to look into the problem. I sent them the service records and never heard back. This bad experience goes on and on.
Do not by your Jag or Land Rover from this dealership.