My awesome buying experience. - Toddstang
I went to the dealership to look at a car that might fit our criteria, but wasn't a perfect match. We decided against it, but Curtis knew what we were looking for. When the 07 showed up on trade Curtis called us immediately, and although I initially thought it wasn't a match when we looked at the pictures online we reconsidered. If Curtis hadn't called me I wouldn't be the proud owner of a gorgeous '07 Mustang GT. My wife had to tell me to come in from the garage tonight.
Honest Salespitch - kenb
My visit was first met with John Dvorak who shot straight with his sales pitch where it did not sound like a typical car salesman . Eddie Fullen then took care of the paperwork and then Carl Hamilton explained the car features to both my wife and me . Although there was a great deal of info to digest and it was extremely hard for my wife and myself to understand , Carl was very patient throughout the entire process . Never once did we feel like we were being fed a line of BS by Mr. Dvorak or his associates . Best car buying experience ever .
Great experience buying my Hummer H3 w/Joseph at Bobby Ford - StaceyRod
I bought a 2007 Hummer H3 sight unseen from Joseph at Bobby Ford a few weeks ago. Joseph went out of his way to answer all of my questions, take additional photographs of the vehicle, answering a thousand emails and texts from me, taking care of a few concerns that I had, such as making sure the car was detailed prior to delivery, working with me on the deal and ultimately taking care of my needs as a buyer over 1000 miles away. Joseph was a gem throughout the process. The Hummer had a few additional issues like a bad battery and a cracked tail light that they took care of immediately. I can't say enough good things about my buying experience with Joseph at Bobby Ford and for that, they get 5 stars. Thank you, Joseph and the staff at Bobby Ford!
Liar dealeship - Gudeta Aboye
This dealership deserve 0 star. They are working only the way to get money by any means ,not for the costumer sutisfaction. The first day Mr Wallace tried us to sighn on wrong paper by adding more than one thousand dollars on the price we agreed two times. Second I told them that I want the car for business and to send me license plate with registration as soon as possible. But after 3 weeks they called me and asked me to pay $188.86 for the license and they couldn't start the process. Third the car wasn't clean and and has low air rear left tire and told me to bring it back. I bought to service and they filled air, didnt clean and told me has no problem with the tire. After 4 days the back foot step loose and the front electiric cover handle loose. Just I took to garage to fix it. All're working to grap your money. I don't advice people to believe thier words.
The best Dealership in Georgia - Victory220
This Dealerships provides excellent customer service . Excellent Price and Quality Work.The work was completed on time.I was treated with great respect. The customer service rep was honest and very concerned about my needs.
A/C, rear rattle, airbag recall - Cindy V.
SO HAPPY with our experience and personnel at Bill Fick Ford's Service Dept. We took our Mustang to Gullo in Conroe. They got rid of the clicking sound the A/C was making but didn't fix the cause of why the A/C wasn't cooling as it should. Plus, when we asked about the rattle in the back, they said, "Oh, we forgot to look at that". $100 pd to them for basically nothing. Because the car was still under warranty we then went to Bill Fick. They FIXED the A/C, replacing the evaporator coil, replaced the rear sway bar links and bushings and of course fixed the airbag recall issue. THESE WERE MAJOR ITEMS GULLO FORD OVERLOOKED. I will gladly recommend Bill Fick Ford.
DO NOT GO!! - egoolsby1
DO NOT BUY FROM THIS COMPANY!!!!!! I bought a MKX less than 2 years ago from Westpoint and all they care about is selling you a car. They say you have a warranty but they don't fix your car when something is wrong. I have had several issues with my MKX including a break booster going out. I made an appointment to bring in my car again today. I had several issues again. The air conditioning is not blowing cold out of the passenger side (second time in 2 years this has happened. I guess they are incompetent and couldn't fix it the first time.) The weather stripping is coming off, when you turn the radio up it gets stuck and goes as loud as possible, the bluetooth is all static. I also needed an oil change and inspection. I live about 45 minutes away so I made an appointment. I get there and they said they can't do it until next week. WHY DID I MAKE AN APPOINTMENT??? I wasted 2 hours of my day with this. I will NEVER buy another Lincoln because of this company. DO NOT WASTE YOUR TIME!!