Best Deals on Ford - Biggobob
Great visit! Staff is very courteous and very knowledgeable. All the staff is willing to work with you. Definitely worth giving them a chance. This is our 3rd vehicle from Joe Myers Ford.
John Templeton helped us from the Internet discussions and car offer. He was also the salesman that completed the sales. John was awesome. Very professional and knows what he is doing!
Yao Nguyen was our finance manager and was the best we have encountered so far. Very professional and on point.
Jeshua Jones was our technology specialist and was also very informative and was there for us. Great Job!
I will say there was other staff that was very helpful and always friendly. They were there to help and we felt 1st class.
Excellent experience with salesperson, Frances Ramos - lucky customer
We weren't nagged into buying! Instead, Frances Ramos gave us thorough information at the time we wanted it. A most competent, and helpful salesperson!
Great experience buying my Hummer H3 w/Joseph at Bobby Ford - StaceyRod
I bought a 2007 Hummer H3 sight unseen from Joseph at Bobby Ford a few weeks ago. Joseph went out of his way to answer all of my questions, take additional photographs of the vehicle, answering a thousand emails and texts from me, taking care of a few concerns that I had, such as making sure the car was detailed prior to delivery, working with me on the deal and ultimately taking care of my needs as a buyer over 1000 miles away. Joseph was a gem throughout the process. The Hummer had a few additional issues like a bad battery and a cracked tail light that they took care of immediately. I can't say enough good things about my buying experience with Joseph at Bobby Ford and for that, they get 5 stars. Thank you, Joseph and the staff at Bobby Ford!
Marcus Stanfill is the man!!! - Dlhunter74
Initially I had a bad experience with West Point due to the timing they took in repairing my Altima's window. But yesterday Marcus along with Lincoln's excellent service dept made sure when I left I was happy. He put me in a loaner car until mines was ready. Now today my car is fixed clean with a full tank of gas. Thanks so much Marcus and Lincoln for rectifying my problem.
MKX I bought - Disappointed
We traded in a Nissan and leased an MKX a year ago. Our sales rep was great !! BUT We were told we would get the cash back on our trade within 48 hours, by the GM and the finance manager. IT TOOK THREE WEEKS !!!!!!!! . I've since found out that this is long but reasonable. BUT, I WAS LIED TO . They cannot be trusted.
Also, I left a number of messages for the owner, now all over the tv with his commercials. NEVER ANY RESPONSE!!!!! Do not trust these people!!
A/C, rear rattle, airbag recall - Cindy V.
SO HAPPY with our experience and personnel at Bill Fick Ford's Service Dept. We took our Mustang to Gullo in Conroe. They got rid of the clicking sound the A/C was making but didn't fix the cause of why the A/C wasn't cooling as it should. Plus, when we asked about the rattle in the back, they said, "Oh, we forgot to look at that". $100 pd to them for basically nothing. Because the car was still under warranty we then went to Bill Fick. They FIXED the A/C, replacing the evaporator coil, replaced the rear sway bar links and bushings and of course fixed the airbag recall issue. THESE WERE MAJOR ITEMS GULLO FORD OVERLOOKED. I will gladly recommend Bill Fick Ford.
The best Dealership in Georgia - Victory220
This Dealerships provides excellent customer service . Excellent Price and Quality Work.The work was completed on time.I was treated with great respect. The customer service rep was honest and very concerned about my needs.