Josh Terry - rgray46
Josh Terry is the reason I came back to trade my car at Joe Myers Ford. He communicates with you after the sale a c keeps up with how you ATD doing with the car you bought. He also always has the vehicle I like at the dealership.
Josh Terry is an excellent people person and responds to your inquiries. This is my second car with Josh Terry. I had questions after my first car and the office of the General Manager helped to revolve it, also. It helps when the dealership works as a team.
Planet Lincoln Review - Hulk23
I have used Planet Lincoln for service on my 2010 MKS for about 4 years now and I must say they have provided the best service I have ever expericenced in the auto dealership in my 40 years of owning cars. Their customer service is a top notch and the most cordial and accommodating team.
When it comes to buying a car the entire team is the best I have seen but I must say George Adams is the most accommodating, friendly, non pushy and the most knowledgeable salesman in the industry. Buying my new Continental from Planet Lincoln has been the most pleasurable expericence of any car I have ever purchased and I attribute that to an excellent team. To management, to financing and to George I want to say thank you for a great experience at Planet Lincoln. To others, I would highly recommend your next Lincoln purchase be at Planet Lincoln. I will say this, I hope my new Continental is as good and last as long as my MKS. The MKS has been the best car I have ever owned and we plan on keeping the MKS. Ok Lincoln I have raised the bar for the new Contential, don't let me down.
May God bless the entire team at Planet Lincoln far beyond their capacity to receive.
Great experience buying my Hummer H3 w/Joseph at Bobby Ford - StaceyRod
I bought a 2007 Hummer H3 sight unseen from Joseph at Bobby Ford a few weeks ago. Joseph went out of his way to answer all of my questions, take additional photographs of the vehicle, answering a thousand emails and texts from me, taking care of a few concerns that I had, such as making sure the car was detailed prior to delivery, working with me on the deal and ultimately taking care of my needs as a buyer over 1000 miles away. Joseph was a gem throughout the process. The Hummer had a few additional issues like a bad battery and a cracked tail light that they took care of immediately. I can't say enough good things about my buying experience with Joseph at Bobby Ford and for that, they get 5 stars. Thank you, Joseph and the staff at Bobby Ford!
Professional, Knowledgeable And Easy To Deal With - Jewopaho
An exceptional buying experience, exactly what a high-end dealership should provide (although a bit less "formal" ... we like that). Marcus went through every detail of the MKZ with us (and there are plenty on this vehicle), answering all questions ... he really knows his stuff. There was no pressure to buy, although Ruben had to step in to finalize the deal. Both gentlemen were pleasant and easy to work with. Again, no high-heat sales tactics. We got exactly what our trade-in was worth, a great price on our new ride, and drove away happy in our '17 MKZ.
I returned about four months later with a minor issue, which Arthur resolved expeditiously. West Point is a first-class operation in every respect.
MKX I bought - Disappointed
We traded in a Nissan and leased an MKX a year ago. Our sales rep was great !! BUT We were told we would get the cash back on our trade within 48 hours, by the GM and the finance manager. IT TOOK THREE WEEKS !!!!!!!! . I've since found out that this is long but reasonable. BUT, I WAS LIED TO . They cannot be trusted.
Also, I left a number of messages for the owner, now all over the tv with his commercials. NEVER ANY RESPONSE!!!!! Do not trust these people!!
A/C, rear rattle, airbag recall - Cindy V.
SO HAPPY with our experience and personnel at Bill Fick Ford's Service Dept. We took our Mustang to Gullo in Conroe. They got rid of the clicking sound the A/C was making but didn't fix the cause of why the A/C wasn't cooling as it should. Plus, when we asked about the rattle in the back, they said, "Oh, we forgot to look at that". $100 pd to them for basically nothing. Because the car was still under warranty we then went to Bill Fick. They FIXED the A/C, replacing the evaporator coil, replaced the rear sway bar links and bushings and of course fixed the airbag recall issue. THESE WERE MAJOR ITEMS GULLO FORD OVERLOOKED. I will gladly recommend Bill Fick Ford.
The best Dealership in Georgia - Victory220
This Dealerships provides excellent customer service . Excellent Price and Quality Work.The work was completed on time.I was treated with great respect. The customer service rep was honest and very concerned about my needs.