Awesome finance experience! - kayowe90
When I bought my Dart I had my financing with Christina Lombardo. She was awesome! She made my experience super easy. She explained everything to me in a way that I could understand. I would definitely recommend seeing Christina when you pass through financing!
5 Star Experience - Rbarnes20
All the staff was incredibly helpful & Stephen was awesome. Knowledgeable & great customer service sum up Stephen & that is the main reason I purchased at Prestige.
Painless New Car Order/Purchase - Ravenhurst
I'd like to start out saying that I was probably a terrible customer. I prefer communication over e-mail, was extremely picky, and had held myself to a strict budget that may not have been conducive to wanting the vehicle I wanted. That being said, Joy kept e-mailing me back, never once gave me that "sketch" feel that a customer with no experience talking to dealers might get, and never lost patience with me. I haven't bought a vehicle since 2003; and while I like to pride myself on being able to read deceptive behavior, I know I can also be easily taken advantage of when taken off guard. Not once did I question Joy's, or anyone's integrity at Chapman. All of my business was done at the annex part of the dealership, off of Boulder Highway. It may not be fancy with bright lights and slicked haired salesman ready to give you the best deal, but one thing I did notice, every employee knew each other well. Everyone could talk about Joy's eclectic good nature and people talked plainly to me. They all worked well together, and I would trust this team with all my dealership needs.
Joy was certainly a joy to work with - she genuinely seemed happy to see her customers happy. Josh helped with the order and also provided any information I asked for during the ordering process. "Marine" also sat down with me and took good care of my new vehicle after it arrived. We spoke for awhile and I never once thought he didn't genuinely feel happy for me with the vehicle I ordered.
Overall I am very pleased with the work at this location. The team camaraderie at this location, including the fleet maintenance office, made me comfortable and feeling accepted.
New Jeep. - Michelle E Pritchett
Deshune was patient and understanding of our VW ordeal. He went above and beyond to get us our Jeep. Thank you! Would recommend this dealership.
Great Customer Service - luckythecow
I love my Jeep Wrangler! So bringing it in for service is stressful. However, The customer service I received from Kassi Engelston & Jack Farris in service is above & beyond!!! You have a customer for life!!
worse service ever - pahrumpian
The service department is the worst I've ever seen or heard about the co-owners grandson is head of service department and is arrogant and argumentative I've had property stolen from my vehicle degreaser used on the front of my vehicle when washed and when I said something about not putting it on my vehicle I was told that he the service manager the grandson had been doing it since he was 12years old that doesn't make it right