Charger - Ewrig124
Chris J. has been really good with following up with me since I bought my Charger. I will definitely be buying from him once I'm ready to trade in.
Excellent - Benny8300
Great service Had my car back to me promptly after I arrived to pick up . A##### service would recommend to everyone I know . Thank you great job Zack
If you're going to do something, do it right. - Radio Rick
Just recently relocated to Nevada and had to find a good Dodge dealer for service. Wow! Glad I stopped in to Chapman. Personal-touch service advisor, great service, nice facility (like the donuts). This will be my permanent shop to take care of my Ram. Professionally run and should be a model for other service departments. Thanks.
The best buying experience I ever had in over sixty years - AIAG
Desert 215 is exceptional as is our sales professional Jonathan and the finance person Curtis. Compared to other dealers Desert 215 is in a category of its own. A Class Act. I will gladly recommend Desert 215 to everyone who is looking for a truly fantastic sales experience. We were treated respectfully, fairly, and very professionally. The buying process was conducted so that every question was answered, no pushing of a product, the pricing explained clearly, and we felt like very valued customers. Jonathan is a true Customer Satisfaction Professional. I am a past Chairman of the Continuous Quality Improvement Team of the US Automotive Industry Action Group, the trade association for US Automakers and tend to look critically at anything that would influence people negatively with regard to US Automakers...there is nothing negative about Desert 215. On the contrary, Desert 215 is the ICON for the level of excellence that every US Auto Dealer aspire to achieve. They represent Chrysler/Fiat very well.
Great service - Arisalia1226
I went in expecting to be turned down because I have some credit issues. I drove out of this dealership with the sweetest car. It drives great, the carfax showed it has no prior damages and had only one owner, how great is that. I want to thank Fritz and his brother Yves Vital they were great and very helpful and explained things very carefully and answered all my questions. Because of them the car I had I gave to my niece and now she no longer has to ride the bus, she's mobile, and I was happy to help her. Thank you Fritz and Yves.
worse service ever - pahrumpian
The service department is the worst I've ever seen or heard about the co-owners grandson is head of service department and is arrogant and argumentative I've had property stolen from my vehicle degreaser used on the front of my vehicle when washed and when I said something about not putting it on my vehicle I was told that he the service manager the grandson had been doing it since he was 12years old that doesn't make it right