No Purchase Hassle from the Best Sales Consultant - anammiguel
Planet Nissan is the Best car dealer in town. Best part of the deal was the excellent customer service provided by DANIEL. He made my husband and I feel comfortable with all our questions answered that exceeded our expectations. Daniel was so patient, not pushy. He established a good rapport with us, combined with his sense of humor. He knows the ins and outs of the car we wanted. We will surely recommend him to our family and friends.
Horrible , Horrible customer service - Dana
I was looking into trading my GMC Acadia for a smaller SUV. I had narrowed it down to the Rogue, the Ford Escape and the GMC Terrain. I came in to test drive the rogue and told the Sales Lady that my intention was to find a vehicle and get a final price so that I could make mt comparison. I test drive 2 and found one that I loved. I wanted a final price or at least a ballpark. She went to talk to her sales manager and came back with...well he said we can't do that unless we know what kind of financing you are doing before we can do the incentives, it would be the sticker price (really, because I was told you are offering $7000 of the rogues! ...I just wanted a number. Is that so difficult for a sales manager to give, really? Although I could see he was very very busy with the other sales men who were dancing outside. He couldn't even take the time to come and talk with me. This was the girls first week selling cars and this is how you mentor her....to dismiss potential customers. I texted T'onna to ask for her sales managers name but of course did not get a reply. If you want to test drive a vehicle they reply immediately. I am just disgusted at how I was treated. I guess it narrows my choices to a Ford Escape or GMC Acadia, both dealerships that didn't have a problem giving me a final price for my comparison. Would not recommend this dealership to anyone
Lied to over and over shame on us! - Sad in Vegas
We purchased a new frontier only to find out we never really received any discount on last years model, just play on #'s. We've waited 11 days and still no truck that was to be delivered a week ago. Dealership has no idea where our truck is just somewhere b/t Las Vegas and Tx, such a joke so disappointed!!! Should of ran after the first lie. Shame on autonation Nissan las vegas
Dishonest contracts,they tricky your downpayment,detective c - Tamara123
Stay as far away as you can from this place, they are Liar's team ,they tricky your money, wrap you in dishonest and misleanding contracts.They make you waste your time,to avoid cancellations,they sell cars Overrated,please do not go to the wolf's mouth .One and each of the workers of that place are accomplices