Super Excellent!!! - deebayn
101% Very customer service! The best sale consultant! Thank you so much for helping me to get the best deal ever. Continue to help your kababayan. God bless you always.
Sen is the man to see! - Ivan
Sen was one of the most patient and professionals I've ever worked with. I had a terrible experience with a Ford dealership and I walked in to Norm Reeves Honda. Not only was Sen willing to help, they went above and beyond. I love my car Sen, thank you sir!
Came in for oil change and tire rotation - hondaIrvine
Service was great, would appreciate if the dealership offered better coupons to aid in cost. The estimated time was accurate and everyone was very courteous.
Top Reviewed Specialists At This Dealership
Quickest deal - shad295
You want to not waste time? This is the place it took me 30 minutes to make a deal better than most places talk to John Tran
Oil change, recall - Luluapples
Great service from the team. Excellent dealership helped me with my needs. Will come baggie again to get My maintenance done and use the coupons.
Bought my first car - Jtercero
Louis and the team at Norm Reeves Honda West Covina are awesome! Love the service and professionalism. Overall wonderful experience and i drove away with a sweet 2017 Honda Civic SI. Great service! Thanks for your help.
WOW! The best sales experiance EVER. - Milinda - in - LA
I had the best sales experience ever in buying a car. Johan was so nice in the way he conducted himself and how he catered to my needs in buying a car. I never felt pressured in to buying a car with him or he did not try to sell me other unwanted products, like most other sales people do at car dealerships. My whole experience was less than an hour and I got a deal that I did not even expect to get. I walked out of the dealership with documents for a new "gorgeous" '17 Honda Accord Sports just feeling a true WOW! experience.
Johan was so special, he definitely went out of his way when he offered to drop off my car at me home. Johan could have easily told me to pick up the car the next day after "prepping" it up for delivery, as I had driven to the dealership. But he did not even mention about it. Johan just said, "I will bring the car to you if you allow me to". He drove 50 miles ( Simi to Arcadia) to my house at 9pm to deliver my car. NOW THAT IS WHAT I CALL SERVICE.
I had the best experience with Johan and his sales team at 1st Honda in Simi Valley. I also want to thank Richard Hill, who helped me with the loan documents, He was very nice and took his time to go over the documents and explained all to me. IF YOU ARE EVER BUYING A HONDA, then you should consider buying it form this team, I highly recommend their customer care and service.
Stuart Lipschitz & Tamer - Kathleen Begg
Stuart is the best Salesmanship is by far the best that I have encountered! He really knows his stock and can read people very well! Top of the lot!
Tamer seals the deal! Excellent Financial mind!
Stuart and Tamer are a great team!
Gary got me the car I wanted and the price didn't change. - Ayn Altman
I went through the True Car website once I knew which car I wanted to buy. I received a number of phone calls and emails from about 6 true car dealers and the email from Gary is the only one that had an actual cost for the specific car I was looking for. Your dealership didn’t add any addition “enhancements” that a number of other dealerships tack on once you go to purchase the car.
Gary set up the appointment with the finance department so I didn't need to wait for hours with my kids, we came in signed paperwork and Gary sat and went over the functions of the car until I was comfortable with it.
Wonderful as always - Darline Cortez
I always enjoy coming here, the staff is great. I never make an appointment ans go last minute they've never turned me down and my car is finished within an hour or so. I jist wish they would brinf back the free car wash with the service. That was always a plus. Othe than that no complain.
I would like to recommet my friend - Car cover
Really good one to use and price also good.
I would like to recommend many of my friends.
Best reviews on Honda cars.
Honda car covers
Great service - E1111
Great customer service! JP was very friendly. His helpfulness was so genuine. Really appreciated the professionalism. He exceeded my expectations, and I am completely satisfied with my purchase!
Senior Sales Consultant
5 stars - Keithc
Andy Voung was very professional and friendly. This is the kind of service I look forward to bring my Honda Accord to my next visit.
Nice Atmosphere, Friendly Staff - LR555
This was our third Accord lease from Diamond Valley Honda. They are willing to deal and have a very good inventory for a smaller dealership. The Hemet Auto Mall is less hectic and less crowded than the Malls in Riverside and Temecula, and it is a much better drive, traffic-wise, from the Canyon Lake -Lake Elsinore-Menifee area, and overall a better experience.
Diamond In The Rough - juanpollo111
I spent a week dealing with the following Honda dealerships Corona/Hardin/Spreen/Norm Reeves/Nelson and had horrible experiences where they would lie about their best price or be told that they can't quote prices online since they're so low. Of course a customer wants to drive 50 miles out of their way for a lie so I was about to give up on Honda and buy a Toyota but my wife wouldn't give up and started emailing other random dealers that I didn't think about and we were able to get a quote from Alex at 8:30am on a Saturday morning (that was the first flag that gave me some hope in purchasing a Honda) and by 9:30am I was able to get a guarantee from him in writing through email that that was the exact price (destination charge was already and any dealer installed items included in price ) + tax title and license.
10am I decided to leave my current vehicle at home and trust that I wouldn't get screwed and took a Lyft to the dealership which was about 30 miles away. When we first stepped into the dealership he had the vehicle ready for us to test drive and inspect and went over every option that was on the car and the only delay was waiting for our turn with the finance manager and for them to clean the car and gas it up.
There was only one minor hiccup in the deal because I didn't purchase the alarm system and the other department forgot to disable it but Alex contacted me immediately and luckily I was nearby and drove back to the dealership (he offered to meet me anywhere I was located).
General Sales Manager
Waldo M., Service Advisor and DCH Gardena Honda! - HondaGrrrl
Just a note to say thank you to Waldo M., Service Advisor and Team at DCH Gardena Honda. You are the best!
Car maintenance can be stressful and I always feel like I'm in good hands here. Communication is always friendly and clear; service top notch and waiting room comfortable.
Highly recommend DCH Gardena Honda!
Sales And Leasing Consultant
Laid Back - Ed F
I've never leased a car before but I was treated with masterful customer service! The team was friendly, professional and knowledgeable. They didn't just answer my questions, they explained each until I understood.
But my favorite part of my car buying experience at Airport Marina was that it was laid back -almost chill- and fun! They worked WITH me to make a great deal. I didn't feel like I had to "fight" for it. Sunday I drove back to San Diego in my new car with a smile I could NOT get off my face. Homerun guys! Thanks.
Truck was overheating while on vacation. - Ken
Aaron and his staff were able to quickly diagnose and repair my car, allowing me to proceed with my trip into the John Muir Wilderness on schedule for only the cost of a radiator cap.
excellent - rblk
Today, I purchased a Pre-owned 2014 dark grey Honda Pilot EX-L fully loaded. I went in with a certain amount of money paying cash for the SUV and a fixed price. We went back and forth and Salesman Mr. Hossein Ghaffari was excellent. He listen, heard and executed a deal I was going to live with. He was extremely well mannered and very professional. Whole experience was very pleasant. I would recommend him to anyone looking for a car. He has great people skills and there was no pressure the whole experience was the most pleasant I have ever had buying a car.
Highly reccomend this dealer - PSchelden
I showed up late at night just as they were about to close looking for a used Civic I saw them advertising online. Despite it being almost 9pm, my salesman, Ed, still greeted me with a big smile, enthusiasm and made me feel no pressure or guilt regarding my keeping them till way past their closing time. Ed (Ringer? - sorry Ed if I'm getting ur last name wrong) patiently showed me a number of cars (as the one I came in for was already sold) and allowed me to test drive a few - all despite the time. I am now the happy owner of a beautiful 2013 white Civic coupe. Easiest and best car buying experience ever. Thanks, Ed!
Service on my odyssey - Fujiwara001
Thank you very much David Boyle for your excellent service. It is good to have you back in Honda service ! See you on my next service. T Fujiwara
Great service - Mhernandez562
As soon as i walked into the dealer , they attended us and showed us their inventory. I would recommend this dealer because everyone there is friendly .
First Time Buyer - Raul
Great dealership with great service men and women. I was shopping for a car this weekend and was taken care of by a Michelle Camacho. Don't let her youth fool you. She was great on selling me the car almost immediately. Couldn't have asked for better service from her. Keep doing what you guys are doing!
Worse experience ever - MrGumby091
WORSE EXPERIENCE EVER !!!!!!
I went in to purchase a vehicle at this dealership on a Friday night... August 4th to be exact.. at approximately 8 pm..... went on a test drive, loved the civic that I drove so proceeded to full out the credit application and that's where the fun began.
First my sales person said I might need close to 10k down payment and my payment would be over $700 a month. Of course I said NO... he then proceeded to go speak to his finance manager .... he comes back and tells me he can't give me an answer until the following day... I say "ok"
Saturday comes around and I patiently by my phone for his call.....m which NEVER came.
Sunday(day 3).... I text him first thing In the morning , just to try and get and answer, to which he says, "my finance manager never got back to me, but I will defenitly let you know today" ..... fair enough. So I waited ....and waited .... and waited some more. No answer what so ever. Now I'm a little upset.
Monday(day 4) No call ... no text .... no nothing. I figured, why not give someone else a try at this deal..... went to a different dealership on Monday August 7th... test drove , got approved by Honda , lower down payment, lower monthly payment , better car all within a 24 hour period.
How is that possible you ask... Well it's simple .... some dealerships REALLY CARE ABOUT THEIR CUSTOMERS. By the way just in case you were wondering, it is August 15th ... still haven't heard from the sales person at Rock Honda if I got approved or not for my car purchase. Not Good !!!!!
Fast Service - Misty123
Drive in for a oil change Saturday afternoon. Was greeted immediately upon opening my door. Brought into the lounge area and a gentleman started working with me pretty quickly getting my information on what needed to be done to my car. I received a phone call less than 1.5 hours (said it would be ready in 1.5 hours). Came in, picked up my car, and paid. Everything was quick and easy.
First time - Vetts153
The was my first visit to Buena Park Honda and I was very happy with the customer service I received from Oscar.
Car promised and delivered by 9am!!!
Love the customer service. - Tom.
This is the second car and im very very happy to deal with manager bilal after few years buying my first car i came back and bilal and the sales person Armen was very respectfully to me and my family. We will bring more family to you. Thank you bilal and armen.
Keyes Woodland Hills Honda - MarkJeremy123
This is the best Honda dealership I've been too. Employees are friendly, honest and accommodating to my needs. They also have greats deals on their cars whether new or used
great service - yp19
Don helped out with the car. He was nice and helpful. My car's sensors were fixed. They are working fine now. I love taking my car to Robertson Honda.
Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
Norm Reeves Honda Superstore Irvine
Internet Sales Consultant
1st Honda of Simi Valley