excelente - loretano35
muy buen servicio de todos en especial el sr. Danilo que fue nuestro vendedor hizo todo lo posible e imposible por nosotros para ayudarnos desde que llegamos hasta el ultimo minuto de irnos explicándonos todo muy detallado de forma que no tuviéramos ninguna duda y claro salir de ahi con una sonrisa en nuestros rostro muchas gracias
Top Reviewed Specialists At This Dealership
Assistant Sales Manager
Internet Sales Manager
Excellent service - Map72
Excellent service and very friendly people Anthony was very helpful told us about the car we got. He was very knowledgeable, caring for us Thank you
Wonderful service! - Paul M.
My 2015 Murano had a recall for a small brake problem. I received the recall notice but could not act on it for a while. When I dropped my car off for the adjustment I was greeted by Carla and she had my car in for a day until the part became available. It took over the weekend to get the work done so I was given a oar loan car to use for the three days during that time. When I was called to say the work was finished, I returned to the dealer, and in addition to the recall my oil was changed, the tires rotated and the car washed inside and out. They didn't have to do the extra work as I was just having the recall done, but it was not only done for me but there was no charge for all that extra work.
Great service !!! - Serge
I have been coming to Universal City Nissan for 7 years and every time I am coming you stay on the top and provide me with an excellent service and amaze me with the professionalism and hospitality of your employees. I simply became addicted to you guys and knowledgable service advices of Peter Salas . He always knows the service needs of my vehicle and that is why my Nissan versa 2009 performs so smooth. The only thing which make me said that I can not give you ten stars since you have only five... Great service, great experience !!!
Great service!! - ETOTHEV4
I couldn't have been happier with my experience here!
This dealership was far better than the other Nissan dealers we had gone to. Would highly recommend!
great service - Divya Kasargod
great service. Very courteous.
They mind their business and do not try to get people to trade-in the cars (new) which was brought to service and vehicle issues like other dealers in the area do.
Got a great interest rate !! - Jpalafox214
Thanks to Javier, Gabby, and Jason for their great customer service! I traded in my 2014 Nissan Sentra for a 2017 Nissan Altima, and they were able to get me a very low interest rate and the highest rating pay out! Good environment very considerate definitely recommend this place!!! Go Corona!
Internet Sales Specialist
hands down best dealer/buying experience and easiest - bsk347
Best and easiest experience/decision of my life .all thanks to sales agent Max Decker. If your in need of a new or used car . Go ask for max and he will make it happen for you. Thank you guys best car buying experience hands down. Couldn't have done with out max and his team. Keep it up guys . ask for max decker if you need a new purchase, he will get you what you want and need .
Recall and warranty service - Done 1 now
Sold warranty for auto nation fully knowing the would be moving the next month. Now have to pay deductible for warranty. Could not get anyone to talk to me from finance the whole 4 hr I was there. Not very good customer service, should be able to transfer to Nissan warranty at no charge.
Reasonable prices and good staff - Ygomez1
I have given a review of 5 stars because overall the staff worked with my budget and the staff was very friendly. The one who helped us was Mayra Lopez who was very helpful.
soooooo happy with my nissan rogue - laurie the florist
Im sooooo happy with my experience with a.v.nissan.i was trading in my late fiance's truck.i was unsure if i could but Anthony was sooo nice nooo pressure.Shout out to Brendan in finance. Jesse the manager has a great dealership.thank you Laurie the florist
Awesome Customer Service - Dominqu78
Steve helped me out in customer service he was friendly, helpful, and in point. My car was in and out of the shop as promised.
Felt like family. Great service. - Vilma Perez
It felt like family! Anyone who wants to get a new car should go to Nissan of downtown Los Angeles. They are very friendly and respectfull. I went to Toyota and felt discriminated but in Nissan I felt totally welcome.
Jose Castro !! - Jonlongtree
Jose Castro has helped me since I first drove in. I am now going home with a brand new car 2017 !! Please go to him
Amazing customer service. - Naarai
Felix was very informative and had great interpersonal skills. Told me to give him a call any time of the day if there was any questions or trouble.
Need an honest salesman? See Anthony Gallegos! - calilifepaul
I recently started shopping for a new vehicle, so I decided to visit Puente Hills Nissan. I was approached by a salesman by the name of Anthony Gallegos. I was a bit nervous because of my credit situation, but he made me feel really comfortable by explaining how my purchase could be completed. Anthony is a very honest and friendly guy, and I'm so glad I had the opportunity to work with him. There really are good guys in the car business, and Anthony is certainly one of them. I will be recommending all my loved ones to pay him a visit when they are shopping for a new vehicle! Thanks Anthony!
Amazing Dealership - Justme:)
James the salesman. Made the buying car experience so easy and pleasant.
And James has earn a customer for life. Made me feel right at home. Thanks a million guys
Family Oriented - Carmen Santos
I would like to give a great big thank you to Nissan of Temecula...
My family has been local to the area for over 20 years... our family is Nissan lovers all the way from my parents down to my sister we have bought 4 vehicles from Temecula Nissan even when they were owned by Bud Gordon
But I must say the reputation of Temecula Nissan Still Remains to be family oriented and I just love my service supervisor Denise Ennen...
Denise was so kind and went out of her way to help me with things that were Beyond her control but somehow some way she was able to resolve my issues I will definitely be back there asking for Denise every time
Best experience - Mary
MY BUYING EXPERIENCE WAS AWESOME TODD AND THE TEAM WERE FRIENDLY GOT ME IN AND OUT . I HAVE HEARD STORIES OF IT TAKING HOURS SO I WAS NERVOUS . BUT NOT HERE IT WASNT . IF I EVER NEED ANOTHER CAR I WILL DEFINITELY GO HERE .
Thank you Nemo! - ElizabethP.28
Words can't say how grateful I am to Nemo. He worked so hard to get me into the car I wanted, going in there we weren't expecting to leave with a car but I'm glad he was able to help us out with what I wanted. I would definitely recommend this dealer to others.
Awesome - MsSatcher85
Customer service is awesome, very fast, & works wonders on deals to help benifit my budget.. I'm glad I came across this place .. This place will be my first choice to others
Leasing a new vehicle - Louisss25
I recently drove away with a blue 2017 Nissan Sentra SV and I am very satisfied with it ...I give special thanks to the employees who assisted me on being able to obtain this vehicle ...Thank you Surf City Nissan !!...Definitely recommend people to this dealership!
Stay away from this dealership - Tecnico2187
It's suppose that they will pay my trade but it's almost 2 months and they don't pay it yet now I call to the dealership and nobody wants to answer me about the payment they send my call to another person and that person never answers the phone.
Really bad costumer services
I would avoid this place - SB_SantaClarita
I can't recommend this dealership. They are disorganized, chaotic and apathetic. I purchased a new 2017 Maxima Platinum on 11/30/16. The experience was underwhelming to say the least. With no other customers in the dealership I was ignored, left waiting so long that I nearly just left - which is what I should have done. The Finance Manager was so annoying that I did walk out of his office. The car is now leaking so I took it to their service department this morning. No one greeted me, said good morning, introduced themselves, nothing. When I showed them pictures of the leak the guy immediately just said "Nissan's do that - its condensation from the AC". Really? A 2 week old car just leaks? Oh, and let me think which month of the year it is...hmmmm.. DECEMBER MAYBE? I'm not using the AC.
I took it to Mission Hills Nissan and was greeted by every employee there. Not just the Assistant Service Manager who took my car, everyone. They all said "Good Morning, Sir". I also looked at every Nissan that was queued up in the service drive way. None were leaking but mine. I guess the Genius at Valencia Nissan doesn't know what he is talking about.
I would avoid this dealership. Try Mission Hills or Team Nissan in Oxnard.
got my sentra - the man
Just got the new sentra turbo and let me just say that car is a quick! The process was a easy. I worked with the internet guy RUDY M and he made everything feel normal No pressure and all good vibes.
They are nice only when you are buying car or changing oil. - susan alger
I like to support my neighbor business and friends. I went to Stadium Nissan because it was so close to my house and one of my friend work there. Sales team and financing theam work really hard for me to get what i though it was good car. After six month problem starts, now in to 3years I'm still dealing with the same issue. First Nissan Cooperation don't care about your issues. Stadium Nissan service department has more rude workers than nice one. I bought 2013 Nissan Pathfinder. I got so far 6 recalls and 3 of them is same issue with safety passenger side air bag. There is big law suit because these issue and transmission issue, which i also have. I have 3 friends who got the same car as me after mine and they also have same issue 2014 has hatch back door issue. I turn in my old escalade thinking new car will make me feel more safe but that's not the case, I even told the cooperation to give my car back and take this piece of ***** well i didn't use that word but i wanted to but they though i was crazy. Anyway If you are looking for good service after you get the car do not get it from here because you won't get it. At lease one person was nice to me Miguel
PRESSURE FREE BUYING EXPEIENCE - Sborjon
Leased my 2016 Nissan Leaf for only $199 a month. Carlos & Aaron Bosch in the Internet Department made me a believer in the car industry again. I normally hate having to deal with this as I lease every 3 years but I gotta say it was a pleasant experience!
LOST MY BUSINESS!!!!! - Mike111388
LOST MY BUSINESS!!! I can't believe how many times I tried to give Ross Nissan my business and all they do is treat me is like a number at a local grocery store. First, their mail adverts meet shows a black on black Nissan Rogue Select for 16,998 (great deal right)----WRONG!!! Here is where they get you, that price is ONLY on GREAT CREDIT & Fixed APR.
Apparently the color on ad is a silver and a RED. I will post a picture here; how is this RED?? Anyway back to the advertisement ---0% for 72 months----great----YEAH RIGHT!!!!
That 16,998 goes up another 1k for not choosing fixed APR. so okay fine 17,998, I wanted to know some figures I am looking at before going in.
The "General Manager" named Abel calls me instead of the Internet spokeswoman I talked to (Stephanie) who isn't friendly (Abel) and tells me he's not going to go over anything with me; if I want to know any sort of numbers I gotta come in. So I have waste my time and my gas just to see if the price and payments work for me?? xxxxxxxx!!
Of course he wants to make super deals so he didn't like the fact that I was insistent on 0% interest and not fixed APR. who's buying the car?? I Am!!!!!
I know many other dealerships who, when we're having mini sales didn't mind showing me some numbers; but this guy, simple, doesn't want to do anything.
Yes, I'm leaving this on Facebook and soon Yelp and wherever else this 1 star review can be used! and I hope it helps people. Don't waste your time here and be treated like a number; go to another dealership where they recognize you, call you by name, don't haggle you, and don't expect you to waste time & gas just to run numbers. Your time is too valuable and you don't need to waste time in a physical dealership to know prices.
fell victim to spot delivery scam - Haloe818
tried to get a car after the credit inquiry and street signing loan agreement only to get the run around the next two days to finally be told we weren't approved And even after being pressured to leave a down payment when money was scarce.