Best service year in snd year out - Cynjacmiamibch
My husband and i purchased two Lexus in 2010 and only have them serviced at Lexus of North Miami. We totally trust and receive the best service from Ed and his team
I always say that i will return to buy another Lexus from this dealership bc of the great service we receive from the Service Dept
Nelcy and Talib were very professional and courteous - Mp123
Talib went out of his way to show me vehicle options and respond to my interests. He was not pushy but very helpful and friendly. Unfortunately, we didn't find a car that we wanted, but I left the dealership with a very positive experience and would consider coming back for another car.
AWESOME!! - Gonzalez17
ALEXANDER HERNANDEZ MAKES THE PROCESS OF BUYING CAR SMOOTH AND LESS PAINFUL. VERY PROFESSIONAL AND KNOWLEDGEABLE. THE DEALERSHIP IS VERY FRIENDLY AND IMPECCABLE. WE ARE A TOYOTA & LEXUS FAMILY. WE HAVE PURCHASED 3 LEXUS AUTOMOBILE FROM LEXUS OF WEST KENDALL AND 1 FROM WEST KENDALL TOYOTA. I BEEN DRIVING TOYOTA FROM THE TIME I GOT MY DRIVERS LICENSE FOR THE FIRST TIME.
For Excellent Care and Spectacular service then M Alter - amansur1957
My experience was nefarious before due to the extreme difficulties with MY GX . I was reluctant to renew my lease . My dear wife tried other cars but wanted a new GX 460 . Send an email to five people in Lexus including Mr Vladimir. The only person to respond was Ms Alter. I told her what my wife wanted . Immediately work on it and I think got me the best deal possible , very rapidly , honestetly and with infinitely professionalism and extreme efficiency . WOW
What an amazing sales person , what person skills and manner. I will recommend MS Alter without reservations to anyone that wants THE BEST!!!!!!!!.
Looking Forward To Leasing Our Next SUV At JM Lexus... - Dayna Rassner & Matthew Friedman
Dear Mr. Dunn,
We wanted to take the time to write, following our just concluded negotiations, to express our appreciation of the professionalism displayed by Mr. Hieu Vo, and youself. We spoke with Hieu several times, during the course of our negotiations, this past Tuesday and Wednesday. His consistently pleasant demeanor, coupled with his overriding desire to give us the best deal possible, was extraordinary and went above and beyond anything we expected.
My father has been bringing his automobile buying/leasing business to JM for many years, and has always had the best experiences imaginable. My fiance has had 10 years of positive experiences at another Lexus dealership, and because of that, coupled with our extreme lack of time to make a leasing decision (and a small misunderstanding on our part), ultimately led us to lease our 2017 Lexus 350RX there.
However, we can both say confidently and unequivocally that in three years, when our current lease expires, JM Lexus will be at the top of our list of dealerships we will negotiate with for our 2019/2020 Lexus RX350. Not only that, but it will be our pleasure to have the opportunity to work that lease out with Mr. Vo, who in our minds is a top tier employee, and a benefit to the entire JM Lexus team!
In addition, and between now and then, we both highly reccommend JM Lexus and it's top-notch staff to anyone and everyone for all their automotive needs!
We wish Mr. Vo and yourself a very Happy Thanksgiving and upcoming holiday season and we'll be looking forward to working with the two of you in the not too distant future...
Dayna Rassner & Matthew Friedman
Lexus Master Certified Leasing & Sales
Lexus of North Miami