Excellent - Wilnnet
Your leadership have very good people working for you also your showroom and the premesis
are very clean including the rest rooms ,you have coffe and cookies.
Routine Service - Ted Abernethy
We made an appointment. They were waiting for us right on time. Told us when it would be done. Called us (ahead of schedule) to let us know it is being washed and will be done soon. Serviced, cleaned, and no charges.
Spark plugs - Treestomperz
I setup an appointment for a saturday jan 7th to get my spark plugs changed. I left it there all day and when i go to pick it my vehicle all they did was a oil change. Although aggravating, and wasting my whole day without my car. the patient person i am realised it was just a miscommunication. So the service guy fernando told to come back tuesday or wednesday and it will be takin care of no problem.. here is is on tuesday. I took time away from my work to go dropoff my truck and they tell me the service guy is too busy today and to come back again later in the week. I ask if i should make an appointment to be sure that this doesnt happen again and he responded no. After leaving and wasting 2 whole days. Im done. I will not ever be bringing any of my vehicles to this pompano location. Complete waste of my time
Poor customer service. Not upfront about anything..Stay Away - comptech
had a terrible experience at this dealership. I went in looking for a used car the sales rep i worked with played out the "used car salesmen" negative stereotype perfectly. I did end up buying the car and have regered it everyday for the past 2 years. Service after the sales was even worse.. They car only had 15K miles on it when i got it and 30K when i finally got rid of it. I had major mechanical problems with the car. The dealership was Extremely SLOW to make any repair and always had some excuse for any issues that came up. I was also next to impossible to get someone to pick up the phone and make an appointment.. I advise that you run far away form this place..
Ignored - Dealer1
You would think this place would have a receptionist on a holiday weekend to accommodate the customers. Waited ober 45 minutes just to talk to someone and was ignored since we were under 60 years old, whom they mostly cater to.
Took a pass on this place and headed over to Pompano.