Amazing professionalism and honesty - soldier64
I was not in the market for a new car, since I already have seven vehicles. I happened to stop by the dealership to follow up on a Facebook ad ( challenge by the owner, Garrett -great person), Hank greeted my wife and I in the showroom and because of the honesty shown by the entire staff, we end up purchasing a Maserati Ghibli.
I've bought cars st almost every major dealership but I can honestly say, this was my BEST experience anywhere. Hank is a phenomenal salesman and his knowledge of the vehicle was excellent. I would recommend anyone of my friends or family to this wonderful car dealership. I know I will purchase more vehicles here due to my wonderful experience.
GREAT SERVICE - Dario
At the beginning we were frustrated with the car because of the battery but the dealer help us, sent a car to our home, picked up our car , changed the battery for a new one, washed the car and delivered it the same day. They did not charge anything!
Now we are happy and they are happy also.
Stephanie at the call center is awesome. She is very kind and always try to help.
Pleasantly surprised by being able to achieve my goal - Gubacelar
William Fernandez was curtious and pleasant, and I actually felt there was an intent to reach a compromise where I could be happy. I had six previous visits to Mercedes Benz where there was no fluition or common courtesy for my time and effort and where I felt a total lack of consideration for a 20 years plus customer.
I am happy to have managed a smoth transition from Mercedes Benz to the Collection.