Very Happy to do Business with Mossy in the Future - MissRen88
I recently purchased a car for the first time here at Mossy Motors. I was really impressed with the service and time that they took with finding me the right car and the right deal. I feel like they were there genuinely brokering a deal that was fair and extremely affordable and I feel I got what I was looking for. I shopped around, and did my research, but returned to Mossy because they were fair, knowledgeable, and the customer service was great. I will be back and I will be telling my friends and co-workers about my all around positive experience. Please ask for Mr Willie Irons and the Manager Mr Mike G. when you visit!
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Lifetime customer - elizabethbwhitaker
I had a wonderful experience! Everything was explained to me and straightforward. I will definitely make this my dealership I will purchase any vehicles in the future as well as highly recommend to friends and family members.
Engine oil change & Windscreen seal checked - eherty
Service was fast as per schedule. Only concern was that a part for windshield had to be ordered which means another trip to the maintenance department.
Beware of financing - Christy Scott
During my process of purchasing my Buick Encore, the sales department was excellent. I cannot say the same for the finance department. I have been waiting for a refund on my GAP insurance from my previous vehicle. Unknown and not explained to me, Barker Buick GMC used that refund as part of my down payment on my new vehicle.
The only reason I now know this was done, is because I called the GAP insurance company to check on my refund. I truly wonder how many people this has been done to and they are never aware of this.
When we go to Crown Buick it is a pleasure we are never... - Carltrina
When we go to Crown Buick it is a pleasure we are never pressured to buy a car. They give us a good price and ask us to give them a call when we are ready to make a purchase.
Extended Warranty - Rommel Griffin II
About a week ago i had an issue with my extended warranty in relation to certain parts being covered on my vehicle. The finance manager Mr. Felipe de J Salguero spent several hours with me and he did not stop until the issue was resolved. This was just another example of great service after the sale and I have to say 'way to go Finance department!!' excellent service and dedication in keeping Don Bohn operating as "One" successful team!!!!
My Chevy pick-up broke down in January 2013. We are from... - pldav17
My Chevy pick-up broke down in January 2013. We are from Michigan. We were treated politely & professionally. They went out of their way to help us. Richard (the man from Illinois) even gave us his cell phone number and told us to call "anytime" if we had any more trouble with the truck. He and his crew are an asset to their profession. We would like to say "Thanks" again for the outstanding service we recieved.
Treated like a outcast - Kg4
Contacted a Internet salesman and set up an appointment. Upon arrival of the appointment I drove the truck and then sat and talked numbers briefly with him not really doing crap. Same old let me talk to my Mgr BS with nothing achieved. I guess what do you expect from a kid as a salesman. He was a rude little snot nose and then very pushy to try and run my credit. I would not go back due to poor service nor would I send anyone I know. Went to Pemier Honda with my expectations far exceeded.