Awesome service! - JAnnH
Mr. Gary Moore was awesome. If you want to sale your call and not feel pushed or taken advantage of, please go see Gary at Honda of Slidell
car buying experience - angela
Best car buying experience ever I was treated with respect job well done to the entire team I would recommend your car company to all my family and friends very pleased with my car select and services
Our exceptionally awesome veteran salesman - Jonnique Robertson
On March 8,2017 I had the pleasure of speaking with and later on meeting Mr Dimetrius Prout(He went above and beyond). Such a seasoned salesman personable knowledgeable informative, he really looks out for his customers. I had the pleasure of purchasing a 2016 Honda Civic sedan touring, it was pretty late when we left Mr Prout offered to give me a tutorial the next day about the car and all the extra features. He came in on his OFF DAY and gave me a little bit over an hr of his time making sure that I was comfortable with everything. I would definitely recommend Mr prout as a salesman and premier Honda as a dealership this is my 3rd vehicle from premier.
Negative aspect- Mr Prout was forced to split his earnings from the deal with Mr Hanef Bey who was so rude to me and just not a good salesman only
Concerned about himself and the money aspect not building a clientele or trying to help me he constantly said the word No or I can't. He shouldn't have received and monies from this deal he should be fined for not being knowledgeable about the vehicle and his arrogant attitude.
bought a car!! great Place to do business!!! - 511gromster
Great experience!! Was in and out in no time with me new Civic Turbo!!! would recommend this dealership to all my family and friends in the future!!!
Feeling invisible in Metairie - Jeanine Mendel
I have been with royal honda for 10 years and until now have been happy. Their customer service is lacking especially the call center. It would be nice if someone actually answered the phone, but all you get is a phone answering system designed to avoid customers.
Last Wednesday I dropped of my vehicle to have the passenger side air bag replaced due to the recall. I was told that it would take no longer than a day to fix and because of that, I couldn't get a rental. That's fine, but they weren't able to even get to my car because they were too busy. Too busy to answer the phone, too busy to call me back! After leaving 3 detailed messages, at 5:45 I got a ride to pick up my vehicle , ready or not. After an apology and a promise that my car would be expedited through the "express service", I made another appointment. Like having to come back was somehow going to erase this unpleasant experience from my mind. They told me it would only take 30-35 mins. I said fine. What they didn't tell me was that there would be a line of cars going out onto vets blvd! There were about 13 cars ahead of me... so I left. I probably should have stayed, but I had no confidence that I would be out of there any time soon. I also wondered how many of the cars ahead of me were also "express customers ". Normally when I get poor service, I just go somewhere else. Prior to this experience, I would have only had good things to say about royal honda. All I can say now is...get it together!