purchased a used truck for my son (1st vehicle-new driver) - Troy Archote
Matt Harrison turned a process that I'd been dreading for months, into a positive, hastle-free experience. He showed us exactly what we were looking for and didn't waste our time. He was professional, courteous, and an attentive listener. He wasn't pushy at all, which would have been a show stopper for me. I would certainly recommend this dealership and more specifically, this salesman to others.
Truly exceptional experience - banjo1981
Great price Great staff Great experience!! Bill Hood is the place to purchase your Nissan!!! Drove in from Lake Charles everything was done as quoted over phone, no surprises.
Respectful, assertive, great customer service - Terri Fields
Thank you Supreme Nissan, sales Maria, Erik, MGMT, Adril, Service n Scott for a great pre owned sales experience Again.
This was my second sale in 4 years & this one even better! Maria made it easy, stress free, respected, & happlily satisfying...In all my years buying a car it was a breathe a fresh air to have my first woman salesperson handle my car sale...nothing at all against men, I was very comfortable , impressed ,& felt no stress or anxiety buying a car from her. Adril was very assertive & helpful too with helping me with best deal. Erik was caring n offered great customer service too & Scott treated me n introduced Maria. She made the whole sale process easy ,smoother then ever before for me. I hoe she gets promoted to management in sales in future.
Really caring staff n happy to please.
I'll be returning in the future a third time.
Thanks so much,
Worst arrive after the sale. Incompetent! - Bamagirl75
2 months after the sale and still cannot get a tag for my daughters car because Nissan of Picayune hasn't sent the required title paperwork to the bank that financed us. Now she's gonna have to page a huge fee by the time she actually gets her tag. Everytime I call Nissan to speak to Kelly, the finance manager, to see what's going on, I get sent to voicemail and she never calls me back. All they care about is the sale and not the service after the sale. I'm in the market for a Rogue but will NEVER give them my business again! This is ridiculous! And "Big Chris" is the worst salesman we've ever had.
Just browsing around - Kee
When I do decide to get a Nissan I'll be looking for Sierra she's amazing love her energy & charm she's such a sweetheart 👍👍
Never ending problems - Titan Pro-4X
After buying a used truck that was supposedly in great condition, the air conditioner went out. I was told when I got it they charged it so it was as cold as possible, but then I was told by a mechanic that it had a "gaping hole" in the system. He also noticed several other issues. I brought in the truck to the dealer and they told me it was in great condition despite what I had just learned. I asked to speak to the salesman and even talked to the manager. I was told he was on break and would contact me later. I've never been contacted. I sent an issue statement to the dealer and still never got contacted. AVOID THIS DEALERSHIP AT ALL COSTS
Unethical Dealer - R S
Started discussing purchase of a used vehicle from this dealer on a Tuesday. On Wednesday told them that I would be in Saturday to test drive and purchase if we could agree on the price. On Saturday we test drove the vehicle and decided to buy it. We were in the middle of negotiating the price when they chose to stop our deal and sell it to another buyer who arrived after us. Why you might ask, because they had talked to that buyer on Friday and the buyer had driven in from out of town. I will not be buying from them ever and cannot recommend them to anyone after what they did to us.
In and Out Fast, Perfect Service - Jacobin Girondiste
Brought car in for first 3,000-mile oil change yesterday, Oct. 6, 2014. Lots of cars ahead of me, so figured I'd be there for hours, but no, oil and oil filter change and multi-point inspection all done in less than an hour. PLUS(!), guess what: I had forgotten that the first two oil changes are free, so the whole thing cost me nothing. What a deal. Was able to go play tennis all afternoon. Yay, Ray Brandt Nissan.