Acura of Westchester review. - Flash21
Service is always top notch. Friendly and reliable. Not to mention a great product. I've owned the same car since 2003 and it performs as well as the day I bought it.
Best customer service - Luigizanoria
This dealership has one of the best customer service. The dealer that helped me get my first car was truly amazing! He helped me get my first car with great intent, kind and caring.
Awesome Experience - tmsp276
Over 20 years of buying cars, this was my best experience ever at a car dealership! Everyone was helpful, nice, honest and truly good people! Thank you!!
Excellent car buying experience - HYU
It was a pleasure dealing with Anthony throughout the car buying process. He was more than willing to work with me to get me a price that I was comfortable with on my car. The entire experience went very smoothly. Thanks again to Anthony, Joe, and the rest of the staff at Rallye. Highly recommended.
Top Reviewed Specialists At This Dealership
Lease Renewal - TJMarie
It's always a pleasure to work with Furman and Dimitri! They are always great and made sure all my car needs were taken care of.
Sales Team works together to get the deal done - New TLX
Meghan, Steve and Mike worked together seamlessly to make for an A++ buying experience. They did a fantastic job explaining my leasing options, managing my trade-in and answering my many questions. A best in class operation.
CPO TLX - UsmanBismah
It was our first time buying an Acura and Nate Paulino did a great job of finding us the right car and making the process as seemless as possible. We were torn between two different TLX's at two different price points and Nate was absolutely wonderful at pointing us in the right direction. We went with the less expensive one at Nates recommendation and have been extremely satisfied.
Acura of Huntington as a dealership is a wonderfully warm inviting place. Nate was a great salesmen and spent the time to guide us in the right purchase. We highly recommend Acura of Huntington, and we most certainly request you go and see Nate.. Used or New
customer service - bjfrancois12
I had an excellent experience. Allie was very helpful. She explained everything well. She was very kind and detailed. I would definitely recommend her to a friend
Purchased While Deployed Overseas - gphilbrick
I found the car I was looking for while deployed overseas. Bridgewater Acura worked with me to make the purchase happen even while I was away and the car was waiting for me months later when I returned home. They made the process simple, stress free and I think the car was priced very well. I am very happy with the car and the service.
Easy turn-in & purchase - codykem
It was a great experience.....Everything was expedited & Thomas was very thorough explaining all the "goodies"!
This is our fourth Acura from Ramsey.
Love my new MDX : )
inspection - Michael Eagle
they took me in right away and did a thorough inspection on my car. I would use them for service as well, and they gave me my car washed
Wonderful service - Sweetness12
Wonderful service very knowledgeable employees friendly and very helpful. I got the truck I wanted and I loved my experience thank you so much to the sales manager peter who helped me in my step by step process. Would recommend this dealership.
Great service - 228maz
Walter helped us today w getting our car's protective coat. He was professional, kind, & went out of his way to please us. Outstanding service!
Buying used car - Gogate531
After spending 2 long days searching for a honda civic 2013 or 2014 driving all over long island and stopping buy many honda dealers and getting the run around on prices and financing. I pretty much gave up my search. Then late on Sunday evening I was driving home with my wife from my search and we drove by bay shore acura. I saw a used 2013 honda civic and we pulled in. The car was clean and looked great. So I walk in and inquire about the car. A fellow by the name of Anthony Fratantoni introduces himself to me. I let him know that I'm not here to waste his time I just want a walk out the door price of the car. To my surprise he gives me one. I test drove the car and agreed to the deal. I came back the next day and the car was ready and they even gave my daughter a big bag of popcorn. If I only had made this my first stop. Anthony was the most sincere and straightforward salesman by far that I had dealt with the entire weekend. I highly recommend this dealership! Thanks Anthony for making my car purchase experience a great one.
Anna is great! - Aimee
Anna was my initial contact. She, along with the entire staff, was friendly, knowledgeable and did not pressure me into purchasing a vehicle after I was turned off by other dealerships.
Outstanding Service... overall great experience. - Melissa Baker
Mike Hoffman and his team at Clinton Acura service provided outstanding customer service in a timely manner. I had visited for a simple oil change and request to install a hitch that my husband purchased. Even after a slight complication with the hitch screws the guys installed it free of charge,. I was delightfully surprised and appreciative. Mike was kind enough to give me estimates for upcoming tire replacements for both of our Acura cars. I placed an order for touch up paint and I was thrilled to have a free car wash. Overall Mike and his team were extremely helpful and pleasant. I left the Clinton Acura service department very pleased and I highly recommend this service department to others.
How to Run a Car Dealership by Sunny Pasha - Abhojani1
When you walk into any dealership its expected to be bombarded with information and auto jargon that won't make sense to the majority, BUT that's not what you get with Sunny Pasha and his team at Acura of Valley Stream.
I walked into the dealership looking at a used RDX and Sunny gave me some numbers on a NEW RDX that made me go with the new one instead.
What most impressed me most was, after the sale was completed, Sunny spent a good amount of time explaining all of the safety features available with the RDX. He sat in the car, made sure we understood everything, and showed that he actually was interested in providing us information on the car. After 15 mins of him talking, which probably made him exhausted, he said something very unusual, which i never heard from a car sales rep
He said " if in the future you don't understand any of the features, call me or text me on my cell and i'll be more than happy to explain it again" Now a guy that's already made the sale, is willing to offer his time in the future, for basically nothing in return, is a guy you want to give your business to.
Go to Acura of Valley stream and always ask for Sunny!
Excellent Internet Sales Experience with Smithtown Acura - Professor144
I am an internet shopper. As an internet purchaser I am primarily interested in obtaining the lowest price and working with a dealership that does not play sales games. I priced out the MDX I wanted with just about every Acura dealership on Long Island. Smithtown Acura's internet process was top notch. I received clear and responsive communications from Internet Consultant, Marissa DePalma. She worked with Manager, Greg Vigna, to match the lowest prices I found among the various Long Island dealerships. There were no games. No bait and switch occurred. Ultimately, the deal came down to the purchase price I would receive on my trade in, a Cadillac Escalade. When we arrived at the dealership, we were made right at home by salesman, Brian Gore. He showed us the features of the MDX while Greg Vigna took the Cadillac to be assessed for trade in value. Greg came back with a very fair price very quickly. Again, there were no games, just a fair price from the very beginning. I concluded that this is a dealership that gets what an internet buyer wants and they met my needs. I agreed to the deal and we are enjoying our MDX very much. Great job by the Smithtown Acura team.
Service reviw - KK
This is my 3rd Acura. We knew the previous owner of Acura and always been pleased with the quality of work they did. We purchased a car from Acura in Middletown. This week my car needed service and Dean was very specific on the service it needed. We look forward to a continued relationship with Acura.
Also, can't wait for the grand opening of the new dealership.
Karen & Tom Kontizas
Very professional - Dee
Just purchased a used Odyssey from them. Even though it is not their line of vehicles (Acura), they knew what they were talking about. Good price, friendly service, great vehicle. They made the whole process easy.
Phenomenal with Dave beyond my expectations - Joni
Dave was a fantastic salesman he provided ample opportunity with us to negotiate and explain in detail our new purchase he was patient and knowledgeable very happy with him and will recommend him If you are looking to buy an Acura Dave is your guy!! Purchased many cars and this was a truly hassle free honest experience. Thanks Dave!!!!!!!!!
Waste of time and gas due to unfulfilled appointment - Acuradriver
Water was coming into the car from a rainstorm. Called to make an appointment, wanted one on a Saturday, and the earliest one they had was in two weeks. Didn't want to wait that long given the problem at hand but it's no ones fault if they're too busy and I'm too busy. Made the appointment for Saturday 8:30 AM. Saturday comes around, I bring the car in, and they say sorry, they can't service the car because there's no water technician to do the job. Complete waste of time and gas as they said I had to reschedule the appointment. If you want to waste your time with a dealership that wastes your time by not honoring its appointments, this place is for you!
Con-Job - Traveler
In September 2015, we were driving our Acura (with approximately 108,000 miles) from MA to VA when the engine faltered. Through a series of events too complicated to discuss here, we had our vehicle towed from a Honda dealership to the Acura of Bedford Hills, NY dealership. We were pretty certain, based on advice from both an independent repair shop and the Honda dealership, the EGR valve failed. The following day, the Acura of Bedford Hills dealership confirmed this “diagnosis.”
The dealership’s repair shop also advised the car, even if the valve was repaired, was unsafe to drive because a front “compliance bushing” was “torn.” I was shown a-less-than 3/4” tear in the bushing and told they would not let one of their regular customers “leave with the car in that condition.” I asked about the severity of this minor tear, the nature of the safety concern, the length of time it would take to repair the car, etc. I made it clear we desired to continue our travel as soon as possible as we were spending considerable money staying in a local hotel, buying meals, renting a car and, more importantly, had to be in VA. If the “bushing” was not an emergency, we really wanted to be on our way and would have the bushing repaired by our “home” dealership. The repair “advisor” was adamant that if not repaired, the bushing it would fail before we reached Virginia.
Based on this advice, I authorized the additional repair to the two front bushings—I was advised, if one failed the other would fail shortly. The repair of the bushings doubled the repair time and thus the time before we could continue our travels. We received the vehicle after 5 PM, too late to continue our travels that day to VA. The cost of repairs was over $1,700, nearly $700 of which was to install the bushings.
Later, I learned there was no emergency. The tear was minor, it would continue to deteriorate over time, but was not an emergency. The Acura of Bedford Hills’ “advice” was a con-job, which cost us not only the repair expense but also the expense of another day in a motel and with a rental car.
This experience with the Acura of Bedford Hills was and is distressing.
Moreover, when we informed America Honda Corp., Acura division, of our experience, we received a form letter response, which did not even address our concerns. Hence, Acura of Bedford Hill's is not held accountable for deceptive practices. As we shop for a new car, this experience, unfortunately, created a significant “negative” as we consider replacing our current Acura with a new one.
exhorbitant price on services not completed. - xacuracustomer
I would not recommend this service center to anyone due to their exhorbitant price on services claimed to have performed on vehicle when in fact it was not done. Lacks trust issues.
Garbage - SAitken
Once you buy a car from them and they have your money, they could care less about their customer service. I bought a brand new car, which was never inspected properly. I know this because once I got on the highway the tires felt as if they were going to fly off. They replaced all my tires the next day. With less than 3000 miles on my car, a bubble appeared in my rear tire. Knowning I had not hit anything I asked for it to be replaced, they refused to contact the manufacturer (after the issues with my first set of tires, I am convinced I had gotten another faulty one) and forced me to pay for a new tire. I even put a call into General Manager, Amy, who instead of calling me back herself, made a service rep do her dirty work...so unprofessional. THEN, I made an appointment for an oil change, because I was leaving my car and coming back for it I was told they would need it for 4 hours, to get the "waiting" customers out of the dealership as they were the "priority." They didn't care that I too had an appointment and needed my car back. DO NOT BUY FROM DEVAN ACURA. HORRIBLE CUSTOMER SERVICE.
Cristina Garcia made leasing a Honda Accord a real pleasure. - jaxpix
We are grateful for all the people who served us at Honda Manhattan. Cristina Garcia especially made leasing a Honda Accord a real pleasure. She relates in a cordial, down-to-earth manner and was extremely well-informed and professional. She invited our questions and answered them in a thorough, easy-to-understand way. We could not recommend her more highly.
Acura of Westchester
DCH Montclair Acura
Sales & Leasing Consultant
Internet Sales Associate
Park Ave Acura
Sales Client Advisor
Sales and Leasing Consultant