Great Dealership - Amanda1203
Just leased my second Acura RDX from Acura of Westchester! Frankie Ferraro was great to work with. He made sure I got the deal I wanted. I went in on Thursday, and picked up my new car on Saturday. Very quick and easy. Would definitely recommend Acura of Westchester to a friend!
Park Ave Acura - RE lady
Dan Schapiro's excellent customer service was what brought me back to Park Ave Acura to lease my 3rd vehicle, a 2017 TLX which I love!
Great price - LLNG
Just purchased a new Mdx from dch Montclair. Easy process and very knowledgeable staff. Got a great price too!!! I would definely recommend this dealership to my friends.
100% across the board !!! - Alexism
I had the pleasure of working with Nick Mazzilli and Nick Furio when looking to return my Acura ILX and lease a new one! Nick Mazzili was very patient answering all my questions and concerns. I had been wanting to upgrade to the RDX and they were able to give me the 2017 Acura RDX for the best price I wanted and color as well! They made it happen within hours !!! I would recommend them both to everyone I know! My experience with Curry Acura was amazing! Everyone there was so pleasant offering me what ever I needed ! Nick Mazzilli was great from start to finish and followed up to make sure I was 100% satisfied!
Used car purchase - Bruce K
Truly outstanding service in the purchase of a used car for my son. Salesperson Steve Victor was very helpful thru the negotiation process, and in planning a quick pick up experience. Dealer provides value add services I have not seen from other dealers on used car purchases like registration/plates, free oil change/tire rotation, loaner cars, and buyer protection.
Great Experience - Jean_Z
This was my best car buying experience ever. Ford understood what I was looking for and how much I was willing to spend. Was truly a pleasure to deal with and would highly recommend him to friends and family. The loan application processed by Anneliese was efficient and professional. I wish all major purchases could be this simple. Thank you for everything!
Outstanding customer service - Jmillan381
Outstanding customer service. Pleasure to work with. Mr Herrera is an upmost professional. If a deal can be struck this salesman will make it happen. Highly attentive and skilled at his craft. Thanks for a smooth experience Julio!
Top Reviewed Specialists At This Dealership
Return Customer - zbtatf
I first leased a new TL-Tech in 2014 from Bridgewater Acura, and just today, turned in the TL and leased a 2017 TLX-Tech. Anthony Spano handled both leases, with input from Joe Giaconia (sales management) and Ed Simo (finance management). I find the staff at Bridgewater Acura to be highly professional and completely devoid of the unsavory tactics unfortunately employed by some new car dealerships. My service experience with this dealership has been equally satisfying, with ease in obtaining convenient appointments. I highly recommend Bridgewater Acura to anyone interested in buying or leasing an Acura.
Great place - Acura
David M. Helped me find my car. He was attentive and honest I felt really comfortable and trusted him fully.
Thank you David, I will come back for future purchases
Good Experience - SC
I have leased in the past from other dealerships, but this was my best experience. Allison Krill took the time to answer all my questions and there were no surprises when I signed on the dotted line!
Easy buying experience - Earl Coombs
Henry is a very good guy , he helped me a lot with buying my RDX . I was very impressed. I appreciate everything he did for me .
Great experience and great deal - YudelcaO
Thomas is the best. We still had 6 months on our current lease MDX 2015 and had a deal to trade it back and drive the new MDX 2017 for the same monthly payment and only paid for taxes and fees which was only 1500. We are really happy and had a great experience with Thomas as he explained the whole deal to me with patience.
This is my sencond MDX from Paragon Acura and Thomas made it easy for us to drive our new car 🚗 which we are enjoying. Definitely coming back and work with Thomas to get my next one.
Great service - 228maz
Walter helped us today w getting our car's protective coat. He was professional, kind, & went out of his way to please us. Outstanding service!
Terrific - Eyedoc
This was the easiest and most enjoyable car purchase experience we have ever had. Both Tony and sales manager Carlton were fabulous. Highly recommend this dealership.
Fast and easy service with a smile. - Jena34
Everyone from the time I walked into Acura of Wappingers Falls was nice & accomodating. My trip was great and a no nonsense car buying expeirence.
Cristina Garcia made leasing a Honda Accord a real pleasure. - jaxpix
We are grateful for all the people who served us at Honda Manhattan. Cristina Garcia especially made leasing a Honda Accord a real pleasure. She relates in a cordial, down-to-earth manner and was extremely well-informed and professional. She invited our questions and answered them in a thorough, easy-to-understand way. We could not recommend her more highly.
Love my new Acura RDX - KA12345
I started the lease on my very first Acura RDX this past Monday. Excellent customer service from Juan, Mike and Anthony. Everything went smoothly and I was treated very well. I highly recommend this dealership.
Ignition Cylinder Replacement - silveracura
Mike and his guys did a great job replacing the ignition cylnder in my car. It was finished faster than the expected time. They also took the time to clean the inside and outside of my car.
Excellent Experience - MDX Lease
Anthony Verderosa (Smithtown Acura Asst Sales Mgr) and the staff at the dealer provided an excellent customer experience and they made the transaction smooth. I would recommend Anthony and Smithtown Acura wholeheartedly.
Excellent Service - Rich Shadrin
Tune up and repairs done on schedule and explained clearly to my wife.
She received a free car wash to be used when construction on the site is completed.
Best Experience and Great People!!! - Elkagreen48
The staff at Open Road Acura of Wayne were the best! They encouraged me to drive the car I was interested in before taking any other steps to sell me! How refreshing that was. I did lease a new RDX from them, great car. The finance guy John is amazing and my sales person was very knowledgeable and made the process fun and quick! Highly recommend this dealership and I can't believe some of the negative reviews I read on here about them, not sure if those people are just angry or impossible to please...LOL
Finally in a Luxury Car, no more Socer Mom. - Ebonya730
Searched online pre certified inventory, was contact by Springfield Acura. I was assigned to Adam Links whom was very knowledgeable, attentive, professional and most importantly listened to me. He never tried to get me into a New vechicle. Answered all my question and even had my paperwork ready when I arrived. Springfield along side Adam Links has 100% perfect customer service. I would definitely recommend Springfield Acura.
Great working with Raymond Lee - brainfreeze
It was a pleasant experience with Raymond Lee. We were leasing the car for the first time. Raymond walked us through the process and was very patient in answering all our questions. Also to add ,we started our car hunt with this dealership and ended up leasing the vehicle after first visit.
Con-Job - Traveler
In September 2015, we were driving our Acura (with approximately 108,000 miles) from MA to VA when the engine faltered. Through a series of events too complicated to discuss here, we had our vehicle towed from a Honda dealership to the Acura of Bedford Hills, NY dealership. We were pretty certain, based on advice from both an independent repair shop and the Honda dealership, the EGR valve failed. The following day, the Acura of Bedford Hills dealership confirmed this “diagnosis.”
The dealership’s repair shop also advised the car, even if the valve was repaired, was unsafe to drive because a front “compliance bushing” was “torn.” I was shown a-less-than 3/4” tear in the bushing and told they would not let one of their regular customers “leave with the car in that condition.” I asked about the severity of this minor tear, the nature of the safety concern, the length of time it would take to repair the car, etc. I made it clear we desired to continue our travel as soon as possible as we were spending considerable money staying in a local hotel, buying meals, renting a car and, more importantly, had to be in VA. If the “bushing” was not an emergency, we really wanted to be on our way and would have the bushing repaired by our “home” dealership. The repair “advisor” was adamant that if not repaired, the bushing it would fail before we reached Virginia.
Based on this advice, I authorized the additional repair to the two front bushings—I was advised, if one failed the other would fail shortly. The repair of the bushings doubled the repair time and thus the time before we could continue our travels. We received the vehicle after 5 PM, too late to continue our travels that day to VA. The cost of repairs was over $1,700, nearly $700 of which was to install the bushings.
Later, I learned there was no emergency. The tear was minor, it would continue to deteriorate over time, but was not an emergency. The Acura of Bedford Hills’ “advice” was a con-job, which cost us not only the repair expense but also the expense of another day in a motel and with a rental car.
This experience with the Acura of Bedford Hills was and is distressing.
Moreover, when we informed America Honda Corp., Acura division, of our experience, we received a form letter response, which did not even address our concerns. Hence, Acura of Bedford Hill's is not held accountable for deceptive practices. As we shop for a new car, this experience, unfortunately, created a significant “negative” as we consider replacing our current Acura with a new one.
exhorbitant price on services not completed. - xacuracustomer
I would not recommend this service center to anyone due to their exhorbitant price on services claimed to have performed on vehicle when in fact it was not done. Lacks trust issues.
Garbage - SAitken
Once you buy a car from them and they have your money, they could care less about their customer service. I bought a brand new car, which was never inspected properly. I know this because once I got on the highway the tires felt as if they were going to fly off. They replaced all my tires the next day. With less than 3000 miles on my car, a bubble appeared in my rear tire. Knowning I had not hit anything I asked for it to be replaced, they refused to contact the manufacturer (after the issues with my first set of tires, I am convinced I had gotten another faulty one) and forced me to pay for a new tire. I even put a call into General Manager, Amy, who instead of calling me back herself, made a service rep do her dirty work...so unprofessional. THEN, I made an appointment for an oil change, because I was leaving my car and coming back for it I was told they would need it for 4 hours, to get the "waiting" customers out of the dealership as they were the "priority." They didn't care that I too had an appointment and needed my car back. DO NOT BUY FROM DEVAN ACURA. HORRIBLE CUSTOMER SERVICE.
DCH Montclair Acura
Park Ave Acura
Sales Client Advisor
Acura of Westchester
Internet Sales Associate
Sales & Leasing Consultant